Chose SnapEngage
I believe SnapEngage is a more comprehensive tool.
Product | Rating | Most Used By | Product Summary | Starting Price |
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SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||
More Pricing Information |
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Considered Both Products | SnapEngage |
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Small Businesses | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives |
SnapEngage | |
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Likelihood to Recommend | 7.5 (13 ratings) |
Likelihood to Renew | 9.0 (4 ratings) |
Support Rating | 5.0 (1 ratings) |
SnapEngage | |
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Likelihood to Recommend | SnapEngage |
Pros | SnapEngage |
Cons | SnapEngage |
Likelihood to Renew | SnapEngage |
Support Rating | SnapEngage |
Alternatives Considered | SnapEngage |
Return on Investment | SnapEngage |
ScreenShots | SnapEngage Screenshots |