What users are saying about

Socialbakers Suite

43 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

Socialbakers Suite

Competitive Analysis, most of the value your team can gain from the platform comes down to a mix of basic reporting, content analysis (with labeling), and paid optimization. Both the brand strategists and the new business team can use the tool for their unique use cases.


  • Engagement Rate is clearly defined in SocialBakers and can be compared with competitors. Its definitely a metric and not only a concept in this platform.
  • Response Rate Insight give us a clear insight of the performance of our team in order to maintain the quality of service we provide to fans/communities/customers.
  • Presentation of data in SocialBakers Analytics platform is complete and simple at the same time, the tool can be used by social media expert and newbies at the same time.


  • Sometimes, analytics show wrong data because of platform APIs

Likelihood to Renew

Socialbakers Suite7.5
Based on 3 answers
Very satisfied about the output and the reports.


Socialbakers Suite7.3
Based on 1 answer
Web version is perfect. Lost 2 points because of mobile version that could be optimized.


Socialbakers Suite7.1
Based on 3 answers
Compared to other vendors that generally charge you for customer support and a not always perfect service, SocialBakers support is included and very efficient.

Online Training

Socialbakers Suite6.0
Based on 1 answer
The online training was fine but, in the end, the best way to learn any product is by actually using it.


Socialbakers Suite9.1
Based on 2 answers
The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!

Alternatives Considered

I inherited Simply Measured when I joined. It was a very clunky platform with Excel data outputs that would freeze my computer because they were so large. One thing that I miss is a list of accounts that engaged with owned posts that were in those fairly large Excel files.

Return on Investment

  • Adding more rigorous measurement to Social Media.
  • Allows us to track content strands longitudinally more easily.
  • Reduced amount of time required to pull metrics for analysis significantly.

Pricing Details

Socialbakers Suite

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Socialbakers Suite Editions & Modules
Socialbakers Suite
Professional Plan
1. per social profile
Additional Pricing Details
For the Business and Enterprise Plans please request a one-two-one demonstration at socialbakers.com/company/request-demo - Price on request.