What users are saying about
48 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Socialbakers Suite

SocialBakers is great for scheduling content since it allows you to upload content, add copy, schedule it for a time it will get the most engagement and eyes, and pass it along the approval pipeline for your organization. Additionally, the reporting and analytics tool provides a comprehensive overview of campaigns. I do not recommend SocialBakers for community management. The process is too complicated and takes far longer than other tools available
Laura Martinez profile photo

Feature Rating Comparison

Listening/monitoring

Socialbakers Suite
7.8
Boolean keyword searches
Socialbakers Suite
8.5
Filtering out noise/spam
Socialbakers Suite
7.0
Sentiment analysis
Socialbakers Suite
8.0
Broad channel coverage
Socialbakers Suite
7.5

Publishing

Socialbakers Suite
7.5
Content planning and scheduling
Socialbakers Suite
7.8
Audience targeting
Socialbakers Suite
7.0
Content optimization
Socialbakers Suite
6.8
Workflow management
Socialbakers Suite
8.3

Engagement

Socialbakers Suite
6.2
Automated routing and prioritization
Socialbakers Suite
6.5
Customer interaction histories
Socialbakers Suite
6.3
Bulk actions
Socialbakers Suite
5.7

Marketing

Socialbakers Suite
7.8
Lead generation
Socialbakers Suite
8.0
Content marketing
Socialbakers Suite
7.3
Paid media management
Socialbakers Suite
8.0
Campaigns and promotions
Socialbakers Suite
8.0

Channel coverage/integration

Socialbakers Suite
7.2
Twitter
Socialbakers Suite
6.6
Facebook
Socialbakers Suite
8.0
LinkedIn
Socialbakers Suite
5.8
Google+
Socialbakers Suite
8.0
Instagram
Socialbakers Suite
7.0
Pinterest
Socialbakers Suite
7.0
YouTube
Socialbakers Suite
8.0

Reporting/analytics

Socialbakers Suite
7.7
Campaign success analytics
Socialbakers Suite
8.3
Real-time tracking
Socialbakers Suite
7.2
Competitor analysis
Socialbakers Suite
7.5

Account management

Socialbakers Suite
7.3
Role-based user permissions & privileges
Socialbakers Suite
8.2
Mobile access
Socialbakers Suite
6.5

Pros

  • Post Performance Prediction helps you lower your CPC as well as increase the amount of engagements you receive on your Instagram posts.
  • Quickly and easily understand the paid content strategy of your competitors, but also justify your own promotion budget as a result.
  • Detailed chart that outlines the predicted interactions that each post will receive in the upcoming hours.
No photo available

Cons

  • Not all the Asian social media platforms are included as of July 2015 (but they are working on it)
  • Mobile app is a bit limited and not so easy to use as the web version.
Boris MERCIER profile photo

Likelihood to Renew

Socialbakers Suite7.5
Based on 3 answers
Very satisfied about the output and the reports.
David Arcifa profile photo

Usability

Socialbakers Suite7.3
Based on 1 answer
Web version is perfect. Lost 2 points because of mobile version that could be optimized.
Boris MERCIER profile photo

Support

Socialbakers Suite7.1
Based on 3 answers
Compared to other vendors that generally charge you for customer support and a not always perfect service, SocialBakers support is included and very efficient.
Boris MERCIER profile photo

Online Training

Socialbakers Suite6.0
Based on 1 answer
The online training was fine but, in the end, the best way to learn any product is by actually using it.
Shubhankar Goel profile photo

Implementation

Socialbakers Suite9.1
Based on 2 answers
The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
Boris MERCIER profile photo

Alternatives Considered

Socialbakers Analytics is significantly easier to use and offers more robust and better qualitative insights than Sysomos MAP. For deeper metrics around promoted posts, publishing cadence, competitive gaps, and trendsetting content, Socialbakers is unmatched.
No photo available

Return on Investment

  • We create many reports within the context of social media management for our brands.
  • We use Socialbakers to have industry insights and it is very helpful when determining KPIs for our brands as we can see all of the brand competitors’ performance in one place.
  • In reporting phase, for each of our brands we also send Socialbakers weekly performance reports and thanks to great analytics features in Socialbakers, we save time in the creating phase before having comments and insights on the results.
Kayhan Dural profile photo

Pricing Details

Socialbakers Suite

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Socialbakers Suite Editions & Modules
Socialbakers Suite
Edition
Professional Plan
$201
1. per social profile
Additional Pricing Details
For the Business and Enterprise Plans please request a one-two-one demonstration at socialbakers.com/company/request-demo - Price on request.