What users are saying about
Top Rated
282 Ratings
51 Ratings
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Score 7.8 out of 101
Top Rated
282 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

Socialbakers Suite

Which social media platforms need to be monitored? (Should be in the list that SocialBakers includes)How many competitors do you need to monitor? (Cost is per profile monitored)
Boris MERCIER profile photo

Sprout Social

If you have a small social media team and need a way to quickly and easily monitor your owned social media channels, track conversations on your posts and engage with your fans or followers, Sprout works well. It also is an easy way for users to create high-level reports for higher-ups.
Jimmy Mack profile photo

Feature Rating Comparison

Listening/monitoring

Socialbakers Suite
Sprout Social
6.8
Boolean keyword searches
Socialbakers Suite
Sprout Social
7.7
Filtering out noise/spam
Socialbakers Suite
Sprout Social
7.3
Sentiment analysis
Socialbakers Suite
Sprout Social
5.5
Broad channel coverage
Socialbakers Suite
Sprout Social
6.9

Publishing

Socialbakers Suite
Sprout Social
8.1
Content planning and scheduling
Socialbakers Suite
Sprout Social
8.2
Audience targeting
Socialbakers Suite
Sprout Social
8.1
Content optimization
Socialbakers Suite
Sprout Social
7.8
Workflow management
Socialbakers Suite
Sprout Social
8.4

Engagement

Socialbakers Suite
Sprout Social
7.4
Automated routing and prioritization
Socialbakers Suite
Sprout Social
6.3
Customer interaction histories
Socialbakers Suite
Sprout Social
8.5
Bulk actions
Socialbakers Suite
Sprout Social
7.3

Marketing

Socialbakers Suite
Sprout Social
7.0
Lead generation
Socialbakers Suite
Sprout Social
6.5
Content marketing
Socialbakers Suite
Sprout Social
8.2
Paid media management
Socialbakers Suite
Sprout Social
6.2
Campaigns and promotions
Socialbakers Suite
Sprout Social
7.2

Channel coverage/integration

Socialbakers Suite
Sprout Social
7.9
Twitter
Socialbakers Suite
Sprout Social
9.1
Facebook
Socialbakers Suite
Sprout Social
8.3
LinkedIn
Socialbakers Suite
Sprout Social
7.5
Google+
Socialbakers Suite
Sprout Social
6.8
Instagram
Socialbakers Suite
Sprout Social
7.8
Pinterest
Socialbakers Suite
Sprout Social
8.0
YouTube
Socialbakers Suite
Sprout Social
8.0

Reporting/analytics

Socialbakers Suite
Sprout Social
8.3
Campaign success analytics
Socialbakers Suite
Sprout Social
8.2
Real-time tracking
Socialbakers Suite
Sprout Social
8.9
Competitor analysis
Socialbakers Suite
Sprout Social
7.7

Account management

Socialbakers Suite
Sprout Social
8.0
Role-based user permissions & privileges
Socialbakers Suite
Sprout Social
9.0
Mobile access
Socialbakers Suite
Sprout Social
6.9

Pros

Socialbakers Suite

  • Monitoring multiple social pages at one place
  • Competition Analysis
  • Checking health of managed accounts
Kayhan Dural profile photo

Sprout Social

  • Creating and scheduling posts across a multitude of platforms.
  • Discovering content through RSS feeds and account feeds
  • Discovering potential profiles to follow and manage your following/followers.
Stephanie MacMillan profile photo

Cons

Socialbakers Suite

  • Scheduling (only able to autoschedule through Facebook)
  • LinkedIn Publishing
  • Instagram Video Publishing
  • Twitter Impression Data
Ashley Parks profile photo

Sprout Social

  • Browser compatibility. I use chrome and sometimes the page doesn't fit properly or it gets stuck and won't refresh.
  • The way the pop-ups for scheduling work. Sometimes they look deformed or don't fit on the screen of my full sized laptop. It's odd the way they pop out and don't function properly.
  • The app has a long way to go. It's getting better with every up date, but I wish it was as user-friendly as the website.
Stephanie MacMillan profile photo

Likelihood to Renew

Socialbakers Suite

Socialbakers Suite 7.5
Based on 3 answers
Very satisfied about the output and the reports.
David Arcifa profile photo

Sprout Social

Sprout Social 6.2
Based on 61 answers
Overall, it's just a great product. It's made our lives simpler and we appreciate the good work that it allows us to do. We love efficiency and SproutSocial makes it easy to create and post awesome content for our clients. Our clients have raved about the analytics we are able to provide them through this site so we will continue to use it. There are still various aspects of Sprout that we haven't tapped into yet and we are still in the learning process. Overall, I would recommend it to those organizations who need to better manage their clients
Mckenzie Masters profile photo

Usability

Socialbakers Suite

Socialbakers Suite 7.3
Based on 1 answer
Web version is perfect. Lost 2 points because of mobile version that could be optimized.
Boris MERCIER profile photo

Sprout Social

Sprout Social 8.0
Based on 16 answers
There is no flaw in usability.
Valentin Vesa profile photo

Reliability and Availability

Socialbakers Suite

No score
No answers yet
No answers on this topic

Sprout Social

Sprout Social 7.7
Based on 8 answers
I have never seen it in maintenance or downtime mode — I am always able to access this product.
Lizzie Maldonado profile photo

Performance

Socialbakers Suite

No score
No answers yet
No answers on this topic

Sprout Social

Sprout Social 8.0
Based on 7 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad profile photo

Support

Socialbakers Suite

Socialbakers Suite 7.1
Based on 3 answers
Compared to other vendors that generally charge you for customer support and a not always perfect service, SocialBakers support is included and very efficient.
Boris MERCIER profile photo

Sprout Social

Sprout Social 9.2
Based on 12 answers
I've only had one issue and the support team was quick to get back to me with a solution.
Michelle Hebert profile photo

Online Training

Socialbakers Suite

Socialbakers Suite 6.0
Based on 1 answer
The online training was fine but, in the end, the best way to learn any product is by actually using it.
Shubhankar Goel profile photo

Sprout Social

Sprout Social 7.3
Based on 3 answers
The trainers are very resourceful and are able to deliver the knowledge to all trainees. The simpleness of using Sprout Social, despite its amazing technical capabilities, is by itself a big encouragement boost
Valentin Vesa profile photo

Implementation

Socialbakers Suite

Socialbakers Suite 9.1
Based on 2 answers
The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
Boris MERCIER profile photo

Sprout Social

Sprout Social 8.9
Based on 10 answers
Smooth sailing.
Lisa Kribs-LaPierre profile photo

Alternatives Considered

Socialbakers Suite

In our view, Socialbakers does not have real competitors. It offers a comprehensive solution for social media analytics and publishing. After thorough market research, we concluded that we would only ask for a bid from Socialbakers.
No photo available

Sprout Social

  • The overall package
  • Price point
  • and great design and UI
Lisa Kribs-LaPierre profile photo

Return on Investment

Socialbakers Suite

  • We have a more automatic overview of our social media analytics. It saves us 2h weekly.
  • It helps us to identify posts that need boosting
No photo available

Sprout Social

  • Cut down budget for having multiple persons on specific digital venues
  • Better employer branding as we manage all of our job offers through Facebook too
  • Allows for a proper corporate presence on social media, making sure that each (supported) venue is covered
Valentin Vesa profile photo

Screenshots

Pricing Details

Socialbakers Suite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Socialbakers Suite Editions & Modules

Socialbakers Suite
Edition
Essential Plan
$2001
1. per month
Additional Pricing Details
For the Smart, Scale and Integrated 360 plans please request a one-to-one demonstration at socialbakers.com/company/request-demo - Price on request.

Sprout Social

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sprout Social Editions & Modules

Sprout Social
Additional Pricing Details

Add comparison