66 Ratings
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Score 7.9 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Socialbakers Suite

SocialBakers is great for scheduling content since it allows you to upload content, add copy, schedule it for a time it will get the most engagement and eyes, and pass it along the approval pipeline for your organization. Additionally, the reporting and analytics tool provides a comprehensive overview of campaigns. I do not recommend SocialBakers for community management. The process is too complicated and takes far longer than other tools available
Laura Martinez | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Socialbakers Suite
VMware Socialcast (discontinued)
6.3
Task Management
Socialbakers Suite
VMware Socialcast (discontinued)
7.7
Gantt Charts
Socialbakers Suite
VMware Socialcast (discontinued)
7.0
Scheduling
Socialbakers Suite
VMware Socialcast (discontinued)
6.3
Workflow Automation
Socialbakers Suite
VMware Socialcast (discontinued)
8.0
Mobile Access
Socialbakers Suite
VMware Socialcast (discontinued)
3.8
Search
Socialbakers Suite
VMware Socialcast (discontinued)
8.0
Visual planning tools
Socialbakers Suite
VMware Socialcast (discontinued)
3.4

Communication

Socialbakers Suite
VMware Socialcast (discontinued)
7.5
Chat
Socialbakers Suite
VMware Socialcast (discontinued)
8.7
Notifications
Socialbakers Suite
VMware Socialcast (discontinued)
8.2
Discussions
Socialbakers Suite
VMware Socialcast (discontinued)
8.1
Surveys
Socialbakers Suite
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Socialbakers Suite
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
Socialbakers Suite
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
Socialbakers Suite
VMware Socialcast (discontinued)
7.0
Integrates with Outlook
Socialbakers Suite
VMware Socialcast (discontinued)
7.9

File Sharing & Management

Socialbakers Suite
VMware Socialcast (discontinued)
5.7
Versioning
Socialbakers Suite
VMware Socialcast (discontinued)
2.1
Video files
Socialbakers Suite
VMware Socialcast (discontinued)
7.2
Audio files
Socialbakers Suite
VMware Socialcast (discontinued)
7.2
Document collaboration
Socialbakers Suite
VMware Socialcast (discontinued)
6.7
Access control
Socialbakers Suite
VMware Socialcast (discontinued)
7.2
Advanced security features
Socialbakers Suite
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
Socialbakers Suite
VMware Socialcast (discontinued)
5.0
Device sync
Socialbakers Suite
VMware Socialcast (discontinued)
4.0

Pros

Socialbakers Suite

  • Post Performance Prediction helps you lower your CPC as well as increase the amount of engagements you receive on your Instagram posts.
  • Quickly and easily understand the paid content strategy of your competitors, but also justify your own promotion budget as a result.
  • Detailed chart that outlines the predicted interactions that each post will receive in the upcoming hours.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Socialbakers Suite

  • In the publishing calendar. It seems like I have to change my filters every time I login. Would be nice if it could save our settings from session to session.
  • Dark posts parameters are set. Not having to be able to customize further has turned us away from using that feature in Socialbakers.
Eric Mah | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Socialbakers Suite

Socialbakers Suite 9.1
Based on 4 answers
Very satisfied about the output and the reports.
David Arcifa | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Socialbakers Suite

Socialbakers Suite 7.3
Based on 1 answer
Web version is perfect. Lost 2 points because of mobile version that could be optimized.
Boris MERCIER | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Socialbakers Suite

Socialbakers Suite 9.1
Based on 8 answers
Compared to other vendors that generally charge you for customer support and a not always perfect service, SocialBakers support is included and very efficient.
Boris MERCIER | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Online Training

Socialbakers Suite

Socialbakers Suite 6.0
Based on 1 answer
The online training was fine but, in the end, the best way to learn any product is by actually using it.
Shubhankar Goel | TrustRadius Reviewer

VMware Socialcast (discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Socialbakers Suite

Socialbakers Suite 9.1
Based on 4 answers
The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
Boris MERCIER | TrustRadius Reviewer

VMware Socialcast (discontinued)

No score
No answers yet
Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Socialbakers Suite

Socialbakers' team is more open to have conversation about the product. They are more helpful and their customer service is way better. They almost do same things, however Socialbakers has a cleaner interface and it is easier to use by the team
Kayhan Dural | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Socialbakers Suite

  • Actually this is not a software that can give you exactly an ROI, but obviously, it gives you the metrics of how your campaigns are doing.
  • It gives you great insight to make decisions based on the statistics. Which is the best “ROI” I think.
Alejandro Matheu, MD, MBA, MSc in Digital Marketing | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Screenshots

VMware Socialcast (discontinued)

Pricing Details

Socialbakers Suite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Socialbakers Suite Editions & Modules

Edition
The Essential Package. Available to purchase online now.$2001
  1. per month
Additional Pricing Details
- For the Complete Socialbakers Platform, please request a consultation - Unify all your social marketing operations in one. Everything from audience research to strategic planning to execution and measurement, it’s the go-to platform for marketing teams.

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Socialbakers Suite
7.0
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Socialbakers Suite
9.1
VMware Socialcast (discontinued)
9.1

Usability

Socialbakers Suite
7.3
VMware Socialcast (discontinued)
9.0

Support Rating

Socialbakers Suite
9.1
VMware Socialcast (discontinued)
9.0

Online Training

Socialbakers Suite
6.0
VMware Socialcast (discontinued)

Implementation Rating

Socialbakers Suite
9.1
VMware Socialcast (discontinued)

Add comparison