What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.4 out of 100
Based on 8 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 20 reviews and ratings
Feature Set Ratings
Listening/monitoring
4.9
SocialFlow
49%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 4/4 features
SocialFlow ranks higher in 4/4 features
Boolean keyword searches
5.0
50%
2 Ratings

N/A
0 Ratings
Filtering out noise/spam
4.5
45%
2 Ratings

N/A
0 Ratings
Sentiment analysis
5.0
50%
2 Ratings

N/A
0 Ratings
Broad channel coverage
5.0
50%
2 Ratings

N/A
0 Ratings
Publishing
5.0
SocialFlow
50%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 4/4 features
SocialFlow ranks higher in 4/4 features
Content planning and scheduling
5.0
50%
3 Ratings

N/A
0 Ratings
Audience targeting
5.0
50%
3 Ratings

N/A
0 Ratings
Content optimization
5.0
50%
3 Ratings

N/A
0 Ratings
Workflow management
5.0
50%
3 Ratings

N/A
0 Ratings
Engagement
4.8
SocialFlow
48%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 3/3 features
SocialFlow ranks higher in 3/3 features
Automated routing and prioritization
5.0
50%
2 Ratings

N/A
0 Ratings
Customer interaction histories
4.5
45%
2 Ratings

N/A
0 Ratings
Bulk actions
5.0
50%
3 Ratings

N/A
0 Ratings
Marketing
5.0
SocialFlow
50%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 4/4 features
SocialFlow ranks higher in 4/4 features
Lead generation
5.0
50%
3 Ratings

N/A
0 Ratings
Content marketing
5.0
50%
3 Ratings

N/A
0 Ratings
Paid media management
5.0
50%
3 Ratings

N/A
0 Ratings
Campaigns and promotions
5.0
50%
3 Ratings

N/A
0 Ratings
Channel coverage/integration
5.6
SocialFlow
56%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 7/7 features
SocialFlow ranks higher in 7/7 features
5.0
50%
3 Ratings

N/A
0 Ratings
5.0
50%
3 Ratings

N/A
0 Ratings
5.0
50%
3 Ratings

N/A
0 Ratings
Google+
9.0
90%
1 Rating

N/A
0 Ratings
5.0
50%
3 Ratings

N/A
0 Ratings
5.0
50%
2 Ratings

N/A
0 Ratings
YouTube
5.0
50%
2 Ratings

N/A
0 Ratings
Reporting/analytics
5.0
SocialFlow
50%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 3/3 features
SocialFlow ranks higher in 3/3 features
Campaign success analytics
5.0
50%
3 Ratings

N/A
0 Ratings
Real-time tracking
5.0
50%
3 Ratings

N/A
0 Ratings
Competitor analysis
5.0
50%
2 Ratings

N/A
0 Ratings
Account management
7.0
SocialFlow
70%

Synthesio Social Intelligence Suite
Feature Set Not Supported
N/A
SocialFlow ranks higher in 2/2 features
SocialFlow ranks higher in 2/2 features
Role-based user permissions & privileges
7.0
70%
3 Ratings

N/A
0 Ratings
Mobile access
7.0
70%
3 Ratings

N/A
0 Ratings
Attribute Ratings
- SocialFlow is rated higher in 1 area: Likelihood to Renew
- Synthesio Social Intelligence Suite is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
5.5
SocialFlow
55%
5 Ratings

9.0
Synthesio Social Intelligence Suite
90%
6 Ratings
Likelihood to Renew
9.0
SocialFlow
90%
2 Ratings

7.0
Synthesio Social Intelligence Suite
70%
2 Ratings
Usability
5.0
SocialFlow
50%
2 Ratings

Synthesio Social Intelligence Suite
N/A
0 Ratings
Support Rating
5.5
SocialFlow
55%
2 Ratings

10.0
Synthesio Social Intelligence Suite
100%
2 Ratings
Likelihood to Recommend
SocialFlow
SocialFlow is well suited for Platform & keyword research :1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tagsSocial mediaplatformsProfessional review forumsIndustry-focused discussion sitesE-commerce websitesContent streaming platforms data extraction​2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)

Verified User
Account Manager in Sales
Market Research Company, 1001-5000 employeesSynthesio Social Intelligence Suite
It's a very good tool. It covers every need we have for social media listening & monitoring. Bad thing is that those who were selling us the software were not much concerned about costs and were not reducing although there are a lot of market leaders like Sprinklr who are really good with compensation & value addition

Verified User
Analyst in Social Media
Marketing & Advertising Company, 501-1000 employeesPros
SocialFlow
- Posts without human input.
- Monitors algorithms.
- Easy to use interface.

Verified User
Manager in Other
Media Production Company, 1001-5000 employeesSynthesio Social Intelligence Suite
- Synthesio has an unlimited volume, which helps us to not worry about going over budget. This helps us focus on refining our search to pull in the mentions that have the most value.
- Synthesio has an excellent support team. They are always available to answer any questions we have.

Verified User
Director in Corporate
Consumer Goods Company, 1001-5000 employeesCons
SocialFlow
- I'd like to open up windows for more than one account/platform at time.
Founder/CEO
Watch This Space LLCMarketing and Advertising, 1-10 employees
Synthesio Social Intelligence Suite
- I’d love better graphics when I pull reports.
- The sentiment data is still inaccurate.
- We are unable to weed out all mentions of the arena associated with the bank.
Social Media Manager
Webster BankBanking, 1001-5000 employees
Pricing Details
SocialFlow
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SocialFlow Editions & Modules
—
Additional Pricing Details
—Synthesio Social Intelligence Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per month
Synthesio Social Intelligence Suite Editions & Modules
Edition
Synthesio | $1,200.001 |
---|
- per month
Additional Pricing Details
—Likelihood to Renew
SocialFlow
SocialFlow 9.0
Based on 2 answers
- Clarity of communication
- Quality of product
- Its sheer utility
- How we now rely on it greatly
- Reasonable price point
Frontend Web Developer
Catch New YorkMarketing and Advertising, 11-50 employees
Synthesio Social Intelligence Suite
Synthesio Social Intelligence Suite 7.0
Based on 2 answers
Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
Director
Social Media ClubMarketing and Advertising, 1-10 employees
Usability
SocialFlow
SocialFlow 5.0
Based on 2 answers
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns

Verified User
Account Manager in Sales
Market Research Company, 1001-5000 employeesSynthesio Social Intelligence Suite
No score
No answers yet
No answers on this topic
Support Rating
SocialFlow
SocialFlow 5.5
Based on 2 answers
They don’t seem to understand the issues when we explain them.

Verified User
Manager in Other
Media Production Company, 1001-5000 employeesSynthesio Social Intelligence Suite
Synthesio Social Intelligence Suite 10.0
Based on 2 answers
Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
Director
Social Media ClubMarketing and Advertising, 1-10 employees
Alternatives Considered
SocialFlow
We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.

Verified User
Employee in Other
Media Production Company, 51-200 employeesSynthesio Social Intelligence Suite
I have used Meltwater, Hootsuite for the same tracking purpose. Every tool has it own pros and cons. The best way to decide is go by the reviews of the people who have actually used it. Budget is yet another factor to consider.

Verified User
Executive in Marketing
Outsourcing/Offshoring Company, 5001-10,000 employeesReturn on Investment
SocialFlow
- Increased engagement
- ROI
- Efficiency
- Transparency/data/insight
Founder/CEO
Watch This Space LLCMarketing and Advertising, 1-10 employees
Synthesio Social Intelligence Suite
- It has helped us understanding the on going topics on our social page quite well.
- Really helped us in community management in due time for social accounts. Saved a lot of clicks and time as well as resources.
- Employees feel really happy with the tool because it lets them do the work fast and securely.

Verified User
Analyst in Social Media
Marketing & Advertising Company, 501-1000 employees