Socialtext (discontinued) vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Socialtext (discontinued)
Score 10.0 out of 10
N/A
Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.
$1
Starting Price Per Month
Zoho Cliq
Score 9.1 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$0
Pricing
Socialtext (discontinued)Zoho Cliq
Editions & Modules
Socialtext
$1.00
Starting Price Per Month
Free
$0
Unlimited
$3/user/month
up to 500 users
Offerings
Pricing Offerings
Socialtext (discontinued)Zoho Cliq
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBilled monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month
More Pricing Information
Community Pulse
Socialtext (discontinued)Zoho Cliq
Top Pros
Top Cons
Features
Socialtext (discontinued)Zoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
Socialtext (discontinued)
7.6
1 Ratings
5% below category average
Zoho Cliq
8.6
2 Ratings
8% above category average
Task Management8.01 Ratings7.52 Ratings
Gantt Charts7.01 Ratings00 Ratings
Scheduling9.01 Ratings7.01 Ratings
Workflow Automation8.01 Ratings9.01 Ratings
Mobile Access4.01 Ratings10.02 Ratings
Search9.01 Ratings9.52 Ratings
Visual planning tools8.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Socialtext (discontinued)
7.2
1 Ratings
11% below category average
Zoho Cliq
7.8
2 Ratings
3% below category average
Chat7.01 Ratings10.02 Ratings
Notifications6.01 Ratings10.02 Ratings
Discussions9.01 Ratings10.02 Ratings
Surveys4.01 Ratings5.01 Ratings
Internal knowledgebase10.01 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Zoho Cliq
9.5
2 Ratings
15% above category average
Video files00 Ratings9.52 Ratings
Audio files00 Ratings9.52 Ratings
Access control00 Ratings9.52 Ratings
Advanced security features00 Ratings9.02 Ratings
Device sync00 Ratings10.02 Ratings
Best Alternatives
Socialtext (discontinued)Zoho Cliq
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Socialtext (discontinued)Zoho Cliq
Likelihood to Recommend
10.0
(2 ratings)
10.0
(5 ratings)
Likelihood to Renew
6.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Socialtext (discontinued)Zoho Cliq
Likelihood to Recommend
Discontinued Products
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Read full review
Zoho
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros
Discontinued Products
  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Read full review
Zoho
  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Read full review
Cons
Discontinued Products
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
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Zoho
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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Likelihood to Renew
Discontinued Products
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Read full review
Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Discontinued Products
No answers on this topic
Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Support Rating
Discontinued Products
No answers on this topic
Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Alternatives Considered
Discontinued Products
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
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Zoho
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Return on Investment
Discontinued Products
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Read full review
Zoho
  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
Read full review
ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices