Sococo vs. TeamViewer Meeting

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.

• Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
• Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
• Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.

Incentivized

• Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
• Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
• Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
• Can support up to 300 participants.
• Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
• Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
• A secured connection so there are no issues sending sensitive documents etc.
• The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).

• It would be great if it supported other major browsers. Not everyone has Chrome installed.
• The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.

Incentivized

• You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
• Some UI improvements are necessary
• Not a lot of public awareness

It was easy to use but still needs lots of improvement to collaborate with other tools

Incentivized

Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

Incentivized

The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me. I think the technical service is efficient.

Incentivized

I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.

Incentivized

I’ve previously used household names like Zoom and Skype for my video conference calls, but neither provides as much as Blizz in terms of scheduling features. And to be honest, Blizz’s user interface and connectivity are as good if not better than those platforms, despite its relative newness.

• Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
• It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.

Incentivized

• Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
• Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
• Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.