Sococo vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sococo
Score 9.9 out of 10
N/A
Sococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.
$14.99
per month per seat
Zimbra Email & Collaboration
Score 6.9 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
SococoZimbra Email & Collaboration
Editions & Modules
Sococo
$14.99 or $13.99 if paid annually
per month per seat
Sococo Unlimited
$24.99
per month per seat
No answers on this topic
Offerings
Pricing Offerings
SococoZimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
More Pricing Information
Features
SococoZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
Sococo
4.7
3 Ratings
50% below category average
Zimbra Email & Collaboration
9.0
6 Ratings
14% above category average
Task Management5.01 Ratings9.86 Ratings
Scheduling5.01 Ratings9.85 Ratings
Workflow Automation4.01 Ratings7.23 Ratings
Mobile Access3.03 Ratings9.76 Ratings
Search3.02 Ratings9.86 Ratings
Visual planning tools8.01 Ratings8.53 Ratings
Gantt Charts00 Ratings8.13 Ratings
Communication
Comparison of Communication features of Product A and Product B
Sococo
5.3
5 Ratings
40% below category average
Zimbra Email & Collaboration
6.8
9 Ratings
16% below category average
Chat5.05 Ratings7.07 Ratings
Notifications5.05 Ratings6.48 Ratings
Discussions6.03 Ratings2.07 Ratings
Internal knowledgebase5.02 Ratings7.73 Ratings
Integrates with GoToMeeting5.01 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts7.01 Ratings8.04 Ratings
Integrates with Outlook4.01 Ratings7.53 Ratings
Surveys00 Ratings7.72 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Sococo
4.6
2 Ratings
53% below category average
Zimbra Email & Collaboration
6.4
10 Ratings
21% below category average
Versioning6.01 Ratings6.09 Ratings
Video files3.01 Ratings3.99 Ratings
Audio files3.01 Ratings3.99 Ratings
Document collaboration3.01 Ratings6.09 Ratings
Access control5.01 Ratings8.75 Ratings
Advanced security features6.01 Ratings9.76 Ratings
Integrates with Google Drive5.01 Ratings6.62 Ratings
Device sync6.02 Ratings6.64 Ratings
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SococoZimbra Email & Collaboration
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User Ratings
SococoZimbra Email & Collaboration
Likelihood to Recommend
1.0
(5 ratings)
7.5
(10 ratings)
Usability
7.0
(1 ratings)
7.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
SococoZimbra Email & Collaboration
Likelihood to Recommend
Social Communications Company
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Social Communications Company
  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Social Communications Company
  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
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Synacor
  • Zimbra's mobile application leaves much to be desired; it is its weakest point.
  • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
  • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
  • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
  • Zimbra lacks a robust integrated chat system, which its competitors offer.
  • It lacks AI integration.
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Usability
Social Communications Company
It was easy to use but still needs lots of improvement to collaborate with other tools
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Synacor
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
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Support Rating
Social Communications Company
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
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Synacor
No answers on this topic
Implementation Rating
Social Communications Company
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Social Communications Company
I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
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Synacor
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
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Return on Investment
Social Communications Company
  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
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Synacor
  • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
  • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
  • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
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ScreenShots

Zimbra Email & Collaboration Screenshots

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