Soffront CRM vs. TeamWave

Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.

Incentivized

Only if you are constrained on cost and you need a good user experience.

Incentivized

• The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
• Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
• The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.

Incentivized

• Unlimited users
• CRM & Project management in one tool
• Visual Cards

Incentivized

• Reporting
• Loyalty features
• Social media integration

Incentivized

• [I feel] Product management is tedious
• Flexibility of Integration with TPA
• Mobile App is not robust.

Incentivized

Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.

Incentivized

As the organization scale and capability increases and the cost is not a constraint.

Incentivized

Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.

Incentivized

Responsive and solution oriented.

Incentivized

Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.

Incentivized

TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.

Incentivized

• The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
• The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.

Incentivized

• Easy to scale of operations, since unlimited users are allowed.
• Database cost is not recurring

Incentivized