Soffront CRM vs. TempWorks Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Soffront CRM
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…
$20
per month
TempWorks Software
Score 7.6 out of 10
N/A
With a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of new features, TempWorks Beyond aims to deliver all the elements for your staffing agency's success.N/A
Pricing
Soffront CRMTempWorks Software
Editions & Modules
1,000 Emails
$4.00
per month
5,000 Emails
$15.00
per month
10,000 Emails
$25.00
per month
No answers on this topic
Offerings
Pricing Offerings
Soffront CRMTempWorks Software
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Soffront CRMTempWorks Software
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Soffront CRM
7.8
2 Ratings
2% above category average
TempWorks Software
-
Ratings
Customer data management / contact management9.02 Ratings00 Ratings
Workflow management6.02 Ratings00 Ratings
Territory management7.31 Ratings00 Ratings
Channel / partner relationship management9.02 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Soffront CRM
5.0
2 Ratings
40% below category average
TempWorks Software
-
Ratings
Case management5.02 Ratings00 Ratings
Help desk management5.02 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Soffront CRM
9.5
2 Ratings
23% above category average
TempWorks Software
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing9.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Soffront CRM
6.1
2 Ratings
22% below category average
TempWorks Software
-
Ratings
Task management8.21 Ratings00 Ratings
Reporting4.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Soffront CRM
4.7
2 Ratings
47% below category average
TempWorks Software
-
Ratings
Forecasting4.02 Ratings00 Ratings
Pipeline visualization6.02 Ratings00 Ratings
Customizable reports4.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Soffront CRM
7.0
2 Ratings
8% below category average
TempWorks Software
-
Ratings
Custom fields7.02 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Soffront CRM
7.0
2 Ratings
17% below category average
TempWorks Software
-
Ratings
Single sign-on capability6.02 Ratings00 Ratings
Role-based user permissions8.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Soffront CRM
6.0
2 Ratings
19% below category average
TempWorks Software
-
Ratings
Social data7.02 Ratings00 Ratings
Social engagement5.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Soffront CRM
7.0
2 Ratings
7% below category average
TempWorks Software
-
Ratings
Mobile access7.02 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Soffront CRM
-
Ratings
TempWorks Software
4.2
3 Ratings
62% below category average
Job Requisition Management00 Ratings6.33 Ratings
Company Website Posting00 Ratings3.52 Ratings
Publish to Social Media00 Ratings3.02 Ratings
Job Search Site Posting00 Ratings2.52 Ratings
Customized Application Form00 Ratings5.73 Ratings
Resume Management00 Ratings5.33 Ratings
Duplicate Candidate Prevention00 Ratings5.33 Ratings
Candidate Search00 Ratings4.73 Ratings
Applicant Tracking00 Ratings6.33 Ratings
Collaboration00 Ratings5.03 Ratings
Task Creation and Delegation00 Ratings2.02 Ratings
Email Templates00 Ratings4.02 Ratings
User Permissions00 Ratings4.02 Ratings
Notifications and Alerts00 Ratings2.02 Ratings
Reporting00 Ratings4.03 Ratings
Best Alternatives
Soffront CRMTempWorks Software
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Soffront CRMTempWorks Software
Likelihood to Recommend
7.0
(2 ratings)
5.0
(3 ratings)
Usability
8.0
(1 ratings)
5.7
(3 ratings)
Support Rating
7.0
(1 ratings)
5.5
(2 ratings)
User Testimonials
Soffront CRMTempWorks Software
Likelihood to Recommend
Soffront
Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
Read full review
TempWorks Software
TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
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Pros
Soffront
  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
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TempWorks Software
  • Helps keep candidate information and documentation organized
  • Assists in tracking progress of candidates during the hiring process
  • Easily allows access to client information for recruiters
Read full review
Cons
Soffront
  • Reporting
  • Loyalty features
  • Social media integration
Read full review
TempWorks Software
  • [I believe] Customer Service is terrible.
  • [In my experience,] responsiveness is terrible.
  • [I feel] ease of use isn't great.
  • [In my opinion,] processes take too long, too many steps.
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Usability
Soffront
Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
Read full review
TempWorks Software
It works well enough
Read full review
Support Rating
Soffront
Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
Read full review
TempWorks Software
I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
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Alternatives Considered
Soffront
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
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TempWorks Software
The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
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Return on Investment
Soffront
  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
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TempWorks Software
  • It is not good at notifications
  • It does not send paystubs out regularly
  • The search engine does not search the whole system
Read full review
ScreenShots

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard