What users are saying about
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Top Rated
24 Ratings
6 Ratings

SoGoSurvey

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Top Rated
24 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 10 out of 100

Likelihood to Recommend

SoGoSurvey

SoGoSurvey is very useful to create short, easy-to-use surveys for feedback. The basic setup includes rating scales, drop-down options, checkboxes, and answer boxes which cover the majority of questions needed to be asked. Questions with paragraph box answers can also be easily adapted for shorter or longer answers. For a simple feedback survey, this service is perfect - easy to use for both the survey designer and the survey participant.For more complex surveys, however, such as one needing an answer matrix or image options, a paid subscription is required. While the interface is still very user-friendly, some may not want to pay for this service.
David Slade | TrustRadius Reviewer

Wellable

We love the variety of activities Wellable offers and the secondary platforms it's able to connect to. All of our team members were able to use link the apps that they were already using to the Wellable platform. Even our team members that do not use wearable devices can go in and manually input their exercises to receive points. This makes it accessible for all users.
Anonymous | TrustRadius Reviewer

Pros

SoGoSurvey

  • Easy to use - easy to create surveys, send to participants and review the results
  • The library of ready to use templates is so helpful!
  • The large variety of question types helps to keep the survey interesting for the participant.
  • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
Meghan Kidder | TrustRadius Reviewer

Wellable

  • Wellable makes it so easy for us to manage this program. They make it so that we have very little to do on our end to keep the program running smoothly. It really helps us continue to focus on the business while still being able to offer a great program like this.
Kaitlyn Postle | TrustRadius Reviewer

Cons

SoGoSurvey

  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
Anonymous | TrustRadius Reviewer

Wellable

  • None! Our team really loves it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SoGoSurvey

SoGoSurvey 8.6
Based on 2 answers
Will definitely use the software again as soon as we need another survey to be conducted.
Garen Lafser | TrustRadius Reviewer

Wellable

No score
No answers yet
No answers on this topic

Usability

SoGoSurvey

SoGoSurvey 8.4
Based on 14 answers
Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.
Anonymous | TrustRadius Reviewer

Wellable

No score
No answers yet
No answers on this topic

Support Rating

SoGoSurvey

SoGoSurvey 8.9
Based on 14 answers
Anytime I need to contact support they are quick to respond and answer my questions. If L1 cannot resolve my issue, SoGoSurvey support gets back to me within 24 hours with a resolution. All I've ever needed were chats but direct support via phone is available as well for more complex questions.
Anonymous | TrustRadius Reviewer

Wellable

Wellable 10.0
Based on 1 answer
The support team is just the best! They answer questions really quickly and would usually go above and beyond to help us diagnose and fix the problems. Admin support from the account managers is also great!
Anonymous | TrustRadius Reviewer

Alternatives Considered

SoGoSurvey

I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys through anonymous channels was either missing or misleading. SoGoSurvey gives us the ability to design quickly, edit quickly and convert any survey into an anonymous survey.
Harris Kahn | TrustRadius Reviewer

Wellable

Never looked into other Wellable-type products.
Anonymous | TrustRadius Reviewer

Return on Investment

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Wellable

  • 90% of our corporate staff participate in our annual team events on the Wellable platform.
  • Our use tapers off during the individual events throughout the year, but that is mostly due to our organization not continuing to push usage.
  • Wellable offers many opportunities for us to interact with our team members and has helped us all stay connected through the pandemic.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wellable

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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