SolarWinds Dameware Remote Everywhere (DRE) vs. Symantec pcAnywhere (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Dameware Remote Everywhere (DRE)
Score 8.3 out of 10
N/A
SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
Symantec pcAnywhere (Discontinued)
Score 7.0 out of 10
N/A
PcAnywhere is remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A
Pricing
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Top Pros
Top Cons
Features
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
SolarWinds Dameware Remote Everywhere (DRE)
9.1
13 Ratings
10% above category average
Symantec pcAnywhere (Discontinued)
9.0
1 Ratings
9% above category average
Screen sharing8.213 Ratings00 Ratings
File transfer10.013 Ratings9.01 Ratings
Instant message10.012 Ratings00 Ratings
Access to sleeping/powered-off computers9.09 Ratings00 Ratings
Over-the-Internet remote session9.113 Ratings9.01 Ratings
Initiate remote control from mobile9.99 Ratings00 Ratings
Remote management of servers & workstations9.112 Ratings00 Ratings
Centralized management dashboard9.112 Ratings00 Ratings
Session record8.99 Ratings00 Ratings
Annotations5.95 Ratings00 Ratings
Monitoring and Alerts9.89 Ratings00 Ratings
Multi-platform remote control9.910 Ratings00 Ratings
Best Alternatives
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Small Businesses
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Medium-sized Companies
mRemoteNG
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Score 9.7 out of 10
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Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
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User Ratings
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Likelihood to Recommend
9.0
(13 ratings)
7.0
(1 ratings)
Support Rating
8.1
(10 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Dameware Remote Everywhere (DRE)Symantec pcAnywhere (Discontinued)
Likelihood to Recommend
SolarWinds
I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
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NortonLifeLock (formerly Symantec)
Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
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Pros
SolarWinds
  • The ability to send ad hoc links to a Samanage ticket allows users to be helped even if they're on their home computer and need assistance logging into our VPN was essential for us in the COVID-19 transition to an at home workforce!
  • The methods of deployment are nice and easily managed through GPO.
  • The interface of seeing waiting sessions and options to collaborate with other technicians is nice and user friendly.
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NortonLifeLock (formerly Symantec)
  • Multiple connections
  • Cross-platform
  • Decent UX
Read full review
Cons
SolarWinds
  • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
  • Offering a branded version of the client/agent would be a nice touch for businesses
  • A web-only version of the technician console for remote support would be a nice feature
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NortonLifeLock (formerly Symantec)
  • Sometimes it is too slow
  • Consumes too much bandwidth
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Support Rating
SolarWinds
SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Alternatives Considered
SolarWinds
We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
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NortonLifeLock (formerly Symantec)
[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
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Return on Investment
SolarWinds
  • seamless installation of MSI or EXE
  • No Codes to enter when installing agent
  • Agent automatically connects to cloud dashboard
  • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
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NortonLifeLock (formerly Symantec)
  • It allows us to comply with the latest safe browsing requirements.
Read full review
ScreenShots

SolarWinds Dameware Remote Everywhere (DRE) Screenshots

Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details