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35 Ratings

SolarWinds Engineer's Toolset

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35 Ratings
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Score 8.6 out of 100
9 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

SolarWinds Engineer's Toolset

I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.
Anonymous | TrustRadius Reviewer

TeleMate Predictive UC Analytics

We have been using TeleMate Predictive UC Analytics to help us troubleshooting issues with devices as it picks up not just CDR but other events that occur in the CUCM devices. They are currently making headway in capturing data from our Expressway Servers as we have several users working from home. This is an area in which not many tools out there to provide information we need as the expressways are a bit complex especially when being used in MRA. However, TeleMate Predictive UC Analytics is on track to be one of the first ones to get there. There is still a lot that Telemate has to offer however we are still in the process of getting all that set up on our side
Anonymous | TrustRadius Reviewer

Pros

SolarWinds Engineer's Toolset

  • Various monitoring
  • Stores history
  • Suggests indices
  • Helps to find the SQL query text
  • Helps to see what machines/users the bad queries are coming from
  • Shows current blocking session
Anonymous | TrustRadius Reviewer

TeleMate Predictive UC Analytics

  • Assurance provides excellent live data and in a very easy to read format.
  • A great multi-report catalog that can be easily setup/scheduled.
  • A very in depth SIP call ladder analysis for VoIP engineers.
Manuel Hernandez | TrustRadius Reviewer

Cons

SolarWinds Engineer's Toolset

  • Its one of the more expensive solutions
  • Quite difficult to understand as a beginner
  • Name has been tarnished due to the password leak
Tom Shepherd | TrustRadius Reviewer

TeleMate Predictive UC Analytics

  • More descriptions of the filters and how they are used.
Debbie Burnett | TrustRadius Reviewer

Usability

SolarWinds Engineer's Toolset

SolarWinds Engineer's Toolset 8.2
Based on 1 answer
Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
Anonymous | TrustRadius Reviewer

TeleMate Predictive UC Analytics

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Engineer's Toolset

SolarWinds Engineer's Toolset 8.2
Based on 1 answer
Our organization uses it regularly. It is reliable, and we keep finding new uses for it
Anonymous | TrustRadius Reviewer

TeleMate Predictive UC Analytics

No score
No answers yet
No answers on this topic

Alternatives Considered

SolarWinds Engineer's Toolset

I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
Thomas Osborne | TrustRadius Reviewer

TeleMate Predictive UC Analytics

We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds Engineer's Toolset

  • Spend less time downloading free buggy tools
  • All the tools in one spot, so you don't have to look around for tools
  • Get to the solution sooner
Jacob Garrett | TrustRadius Reviewer

TeleMate Predictive UC Analytics

  • Information collected is used to justify staffing needs
  • When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller
Debbie Burnett | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Engineer's Toolset

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Engineer's Toolset Editions & Modules

Edition
One Time Price$1,5851
  1. Per Instance
Additional Pricing Details

TeleMate Predictive UC Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeleMate Predictive UC Analytics Editions & Modules

Additional Pricing Details

Add comparison