N-able Mail Assure vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able Mail Assure
Score 5.6 out of 10
N/A
SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.N/A
Trend Micro Smart Protection Suite, with XGen
Score 10.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Top Pros
Top Cons
Features
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
N-able Mail Assure
8.4
3 Ratings
0% below category average
Trend Micro Smart Protection Suite, with XGen
-
Ratings
Anti-malware8.33 Ratings00 Ratings
Customizability7.83 Ratings00 Ratings
Threat Detection8.83 Ratings00 Ratings
Management Tools8.73 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
N-able Mail Assure
-
Ratings
Trend Micro Smart Protection Suite, with XGen
9.7
9 Ratings
13% above category average
Anti-Exploit Technology00 Ratings10.07 Ratings
Endpoint Detection and Response (EDR)00 Ratings10.08 Ratings
Centralized Management00 Ratings10.09 Ratings
Hybrid Deployment Support00 Ratings8.07 Ratings
Infection Remediation00 Ratings10.08 Ratings
Vulnerability Management00 Ratings10.09 Ratings
Malware Detection00 Ratings10.09 Ratings
Best Alternatives
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Small Businesses
Barracuda Essentials
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Score 9.2 out of 10
SentinelOne Singularity
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Score 9.1 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
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User Ratings
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
4.0
(3 ratings)
10.0
(9 ratings)
Support Rating
9.2
(3 ratings)
8.7
(8 ratings)
User Testimonials
N-able Mail AssureTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
N-able
SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
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Trend Micro
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
N-able
  • Spam filtering
  • Adaptive learning for security
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Trend Micro
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
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Cons
N-able
  • SMTP scanning trips some spam filters.
  • Releasing a quarantined spam email often requires admin intervention.
  • Console access is cumbersome for end users.
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Trend Micro
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
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Support Rating
N-able
The support has been rock solid, easy to communicate with, and highly knowledgable.
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Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Alternatives Considered
N-able
We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
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Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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Return on Investment
N-able
  • It cut down on the amount of spam we get.
  • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
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Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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