24 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

In situations in which you have high-end, up-to-date hardware systems, Take Control will thrive. Using the software on older system, or clients that do not wish to update to current OS/hardware, Take Control will suffer.
Kevin Hull | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
7.9
Screen sharing
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.8
File transfer
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
7.3
Instant message
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.3
Secure remote access with Smart Card authentication
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.2
Access to sleeping/powered-off computers
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
6.4
Over-the-Internet remote session
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.2
Initiate remote control from mobile
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
5.6
Remote management of servers & workstations
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.6
Remote Active Directory® management
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.5
Centralized management dashboard
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
9.0
Session record
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.6
Annotations
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.5
Monitoring and Alerts
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.2
Multi-platform remote control
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
6.8

Pros

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

  • Easy to use remote support.
  • Easily and securely access sensitive systems.
  • Easily set-up our end users with the ability to remote access to their own desktops as needed.
Anonymous | TrustRadius Reviewer

Cons

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

  • Copy and paste functions from the host to a remote desktop is cumbersome.
  • Screen sizing is an issue for lower resolution devices (servers).
Anonymous | TrustRadius Reviewer

Alternatives Considered

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

  • Looks professional and the ease of addressing issues raised by the RMM gives clients confidence in me as their provider.
  • Managed Service clients tend to appreciate minimal work interruption, so quick connections that don't require user interaction is great.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
7.9

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