PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
SolarWinds Network Configuration Manager (NCM)
Score 8.8 out of 10
N/A
SolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.
N/A
Pricing
PRTG Network Monitor
SolarWinds Network Configuration Manager (NCM)
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTG
SolarWinds Network Configuration Manager (NCM)
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
PRTG Network Monitor
SolarWinds Network Configuration Manager (NCM)
Considered Both Products
PRTG
Verified User
Analyst
Chose PRTG Network Monitor
The mobile app and ease of use set PRTG apart from the others. PRTG can be up and running in a much shorter time than any other product I have used or evaluated. Templates can be set up so once a system is detected the appropriate sensors will be created automatically.
Easier to configure, lower cost, greater potential usage, better for mixed environments. Easier to use and certainly easier to setup than the competition.
PRTG does a lot of things similar to the SolarWinds products but I believe it gives you better near real-time metrics on monitored links between devices. I enjoy being able to pull up the sensor page of an interface between two devices and seeing just how much, or not, a link …
Intermapper is a fine product but one that we felt that we outgrew.
It is a very reliable product that we have used for many years and provides excellent status and alerting but it is lacking in many of the features that SolarWinds is capable of providing. It's a simplistic …
We evaluated PRTG Network Monitor which was similar to SolarWinds but was very resource-intensive and the server kept crashing when we got close to 100 devices
whereas on SolarWinds we were able to add several thousand devices. We
also evaluated Nagios Core as a free …
We have a very diverse IT environment (Cisco/Palo Alto, VMWare, Cisco UC, SD-WAN, Windows Servers) and we wanted to have one suite of software that we could manage as many of our different areas in one single pane of glass. SolarWinds allows the network team, VOIP team, Storage …
SolarWinds NCM is easier to use, has a larger knowledge base, and is more easily configured than other competitors I have tried. With time being extremely important to everyone, not having to worry about these CI's makes implementation and maintenance much easier.
Device42 Did not feel like a complete solution and was lacking in a lot of areas. I know it is a new competitor in the area, but they still have a long way to go.
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
If your IT team isn't proficient in automation and scripting, Solarwinds NCM can fill that gap (assuming your company's security team signs off on approving SW in your environment given the hack.) Basic device configuration, pushing mass changes reliably and backups are NCM's strong suites. If you have a complex scenario where if/then cases are needed, NCM is a bit lack luster. Auto discovery isn't as easy either as certain parameters need to be met for that feature to work 100% of the time
Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
I really liked how easy it was to add alerts by SMS. So easy to setup.
I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Red Hat Ansible Automation Platform is a great tool and matches much of the functionality of SolarWinds Network Configuration Manager. Nothing about Ansible will likely be overwhelming to an engineer with a little time to spare, but that spare time combined with SolarWinds already being our monitoring tool made the decision easy. Time is at a premium in small teams and SolarWinds Network Configuration Manager is very easy to use right out of the box without all the tweaking required by powerful command line driven tools like Ansible.
The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
