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Top Rated
71 Ratings

SolarWinds Pingdom

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Top Rated
71 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Monitoring Tasks

    SolarWinds Pingdom

    Feature Set Not Supported
    N/A
    6.8

    TeamViewer Web Monitoring (Monitis)

    68%
    TeamViewer Web Monitoring (Monitis) ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Network device monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multiple Server Monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multi-device monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Reporting

    SolarWinds Pingdom

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Web Monitoring (Monitis)

    70%
    TeamViewer Web Monitoring (Monitis) ranks higher in 3/3 features

    Performance data reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customizable reporting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Data visualization

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Security

    SolarWinds Pingdom

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Web Monitoring (Monitis)

    70%
    TeamViewer Web Monitoring (Monitis) ranks higher in 1/1 features

    Administrator access control

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • SolarWinds Pingdom is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    SolarWinds Pingdom

    89%
    40 Ratings
    7.5

    TeamViewer Web Monitoring (Monitis)

    75%
    3 Ratings

    Likelihood to Renew

    10.0

    SolarWinds Pingdom

    100%
    4 Ratings

    TeamViewer Web Monitoring (Monitis)

    N/A
    0 Ratings

    Usability

    10.0

    SolarWinds Pingdom

    100%
    7 Ratings

    TeamViewer Web Monitoring (Monitis)

    N/A
    0 Ratings

    Performance

    6.0

    SolarWinds Pingdom

    60%
    2 Ratings

    TeamViewer Web Monitoring (Monitis)

    N/A
    0 Ratings

    Support Rating

    7.9

    SolarWinds Pingdom

    79%
    38 Ratings

    TeamViewer Web Monitoring (Monitis)

    N/A
    0 Ratings

    Likelihood to Recommend

    SolarWinds

    I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
    Read full review

    TeamViewer

    Monitis does extremely well at monitoring external connections in a simple and intuitive way. However, it doesn't provide deeper insights into why those services may have gone offline. There isn't an integrated trace route or net path type capability for individual uptime monitors. Great for alerting, not so much for investigation. It is a fantastic tool for alerting you to outages.
    Read full review

    Pros

    SolarWinds

    • Monitoring as many websites as we can throw at it.
    • Customer Service has been extremely great with quick responses and resolution.
    • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
    Read full review

    TeamViewer

    • Monitis is very strong in networks
    • Monitis is valuable in all the monitoring procedures relating to telephony and general control of lines.
    • The administration of networks in the servers allows an adequate and centralized control.
    Read full review

    Cons

    SolarWinds

    • sometimes sends false alerts
    • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
    • too many unwanted metrics.
    Read full review

    TeamViewer

    • User experience
    • URL sharing
    Read full review

    Pricing Details

    SolarWinds Pingdom

    Starting Price

    $14.95 per month

    Editions & Modules

    SolarWinds Pingdom editions and modules pricing
    EditionModules
    Synthetic Monitoring101
    Real User Monitoring102
    EnterpriseCustom Pricing3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    View Pricing Details

    TeamViewer Web Monitoring (Monitis)

    Starting Price

    Editions & Modules

    TeamViewer Web Monitoring (Monitis) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $5

      Additional Details

      Likelihood to Renew

      SolarWinds

      Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
      Read full review

      TeamViewer

      No answers on this topic

      Usability

      SolarWinds

      Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
      Read full review

      TeamViewer

      No answers on this topic

      Performance

      SolarWinds

      Interface is unnecessarily complicated and frequently responds slowly.
      Read full review

      TeamViewer

      No answers on this topic

      Support Rating

      SolarWinds

      Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
      Read full review

      TeamViewer

      No answers on this topic

      Alternatives Considered

      SolarWinds

      Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
      Read full review

      TeamViewer

      Monitis isn't a true RMM system in that it really lacks the second "M". This product does fantastic at remotely monitoring a large variety of endpoint types without an agent and is capable of getting even more in-depth with its agent-based monitoring. However, it is definitely not a replacement for a full RMM product like SolarWinds, Kaseya, or ConnectWise. It can be a great product to augment your existing tools but isn't likely a replacement.
      Read full review

      Return on Investment

      SolarWinds

      • Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
      • Confidence that when I bring up a demo for a customer, it is up and responding!
      • Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
      • Confidence in your infrastructure.
      Read full review

      TeamViewer

      • It has been adequate since it identifies my levels of financial indices which I wish to reach or maintain.
      • In the time I had this tool, the control has been more positive than negative, and I like how effective it can be in the different aspects that use it.
      Read full review

      Screenshots

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