43 Ratings
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Score 8.4 out of 100
12 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

SolarWinds Pingdom

If you are looking to take your page speed optimization to the next level, Pingdom is a great tool. It is very valuable at helping to identify issues, benchmark your pefromance and check to see the results of your optimization efforts. If you aren't using other uptime alert and server monitoring tools, those features will be very beneficial
Anonymous | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

Monitis does extremely well at monitoring external connections in a simple and intuitive way. However, it doesn't provide deeper insights into why those services may have gone offline. There isn't an integrated trace route or net path type capability for individual uptime monitors. Great for alerting, not so much for investigation. It is a fantastic tool for alerting you to outages.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
6.8
Remote monitoring
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0
Network device monitoring
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0
Multiple Server Monitoring
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0
Multi-device monitoring
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0
Automated alerts and notifications
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
6.0

Reporting

SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0
Performance data reports
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
8.0
Customizable reporting
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
5.0
Data visualization
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
8.0

Security

SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0
Adinistraor access control
SolarWinds Pingdom
TeamViewer Web Monitoring (Monitis)
7.0

Pros

SolarWinds Pingdom

  • Monitoring as many websites as we can throw at it.
  • Customer Service has been extremely great with quick responses and resolution.
  • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
John Birks | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

  • Monitis is very strong in networks
  • Monitis is valuable in all the monitoring procedures relating to telephony and general control of lines.
  • The administration of networks in the servers allows an adequate and centralized control.
Jose Raul Faria | TrustRadius Reviewer

Cons

SolarWinds Pingdom

  • An easy way to update a mass group of alerts instead of one-by-one edits
  • Our less IT-oriented teams sometimes have a hard time understanding what the alerts mean, but that is a user education issue we should probably address ourselves to better explain purposes of alerts.
Anonymous | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

  • User experience
  • URL sharing
Tomasz Sikora | TrustRadius Reviewer

Likelihood to Renew

SolarWinds Pingdom

SolarWinds Pingdom 10.0
Based on 4 answers
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Ted White | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

No score
No answers yet
No answers on this topic

Usability

SolarWinds Pingdom

SolarWinds Pingdom 9.7
Based on 6 answers
Usability is good. Portability is also good. I am able to place this on various VMs in the DC and use that to help determine what areas to concentrate on. It also helps to find issues prior to a window that I can identify as not being part of the work to be performed and that the customer needs to address.
Jason Bouchard | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

No score
No answers yet
No answers on this topic

Performance

SolarWinds Pingdom

SolarWinds Pingdom 6.0
Based on 2 answers
Interface is unnecessarily complicated and frequently responds slowly.
Ted White | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Pingdom

SolarWinds Pingdom 8.6
Based on 17 answers
Have always had very fast, smart, and professional help from the support teams. They have always quickly resolved my issues and helped me get the right sized package of services to meet our current business needs. Overall the support has been some of the best I get from SaaS software.
Patrick Flanagan | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

No score
No answers yet
No answers on this topic

Alternatives Considered

SolarWinds Pingdom

The detailed reporting and website uptime monitoring is something other tools don't provide. You don't want to get a call from a client or customer that your site is down, or lose sales if it brings in sales to you.You get recommendations on how to enhance the page performance, breakdown of content type for the page, requests by domain, file requests, everything
Sanjit Mandal | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

Monitis isn't a true RMM system in that it really lacks the second "M". This product does fantastic at remotely monitoring a large variety of endpoint types without an agent and is capable of getting even more in-depth with its agent-based monitoring. However, it is definitely not a replacement for a full RMM product like SolarWinds, Kaseya, or ConnectWise. It can be a great product to augment your existing tools but isn't likely a replacement.
Bryant Lee | TrustRadius Reviewer

Return on Investment

SolarWinds Pingdom

  • Excellent site monitoring allowing us to take necessary steps instantly to address outage or downtimes, thus keeping steady up time for our website customers
  • Detailed enough to get reasons of outages, which then lets us liaise with 3rd parties if necessary and to even get compensations in the event of missing SLAs
  • Negative: we still need to rely on our technical team to understand the reports from Pingdom
Anonymous | TrustRadius Reviewer

TeamViewer Web Monitoring (Monitis)

  • It has been adequate since it identifies my levels of financial indices which I wish to reach or maintain.
  • In the time I had this tool, the control has been more positive than negative, and I like how effective it can be in the different aspects that use it.
Jose Raul Faria | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Pingdom

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Pingdom Editions & Modules

Edition
Synthetic Monitoring$101
Real User Monitoring$101
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

TeamViewer Web Monitoring (Monitis)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5*

* per installation

TeamViewer Web Monitoring (Monitis) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SolarWinds Pingdom
9.0
TeamViewer Web Monitoring (Monitis)
7.5

Likelihood to Renew

SolarWinds Pingdom
10.0
TeamViewer Web Monitoring (Monitis)

Usability

SolarWinds Pingdom
9.7
TeamViewer Web Monitoring (Monitis)

Performance

SolarWinds Pingdom
6.0
TeamViewer Web Monitoring (Monitis)

Support Rating

SolarWinds Pingdom
8.6
TeamViewer Web Monitoring (Monitis)

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