SolarWinds Server & Application Monitor vs. Workspace ONE Intelligence for Consumer Apps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Server & Application Monitor
Score 8.4 out of 10
N/A
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.N/A
Workspace ONE Intelligence for Consumer Apps
Score 9.8 out of 10
N/A
VMware Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between applications and specific device environments (Android phone vs. iPhone vs. iPad, etc.). It automates issue detection and reporting, including how network issues impact application functionality and user…N/A
Pricing
SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSAM pricing starts at $2,995.
More Pricing Information
Community Pulse
SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Top Pros
Top Cons
Features
SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
SolarWinds Server & Application Monitor
8.6
276 Ratings
12% above category average
Workspace ONE Intelligence for Consumer Apps
-
Ratings
Application monitoring8.9266 Ratings00 Ratings
Database monitoring8.5230 Ratings00 Ratings
Threshold alerts8.9271 Ratings00 Ratings
Predictive capabilities8.2215 Ratings00 Ratings
Application performance management console8.2239 Ratings00 Ratings
Collaboration tools7.7148 Ratings00 Ratings
Out-of-the box templates to monitor applications7.8256 Ratings00 Ratings
Application dependency mapping and thresholding8.6216 Ratings00 Ratings
Virtualization monitoring8.9234 Ratings00 Ratings
Server availability and performance monitoring9.8269 Ratings00 Ratings
Server usage monitoring and capacity forecasting9.1250 Ratings00 Ratings
IT Asset Discovery9.0199 Ratings00 Ratings
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SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Small Businesses
GitLab
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Score 8.8 out of 10
Sentry
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Score 8.8 out of 10
Medium-sized Companies
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Score 9.3 out of 10
Sentry
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Score 8.8 out of 10
Enterprises
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Score 9.3 out of 10
New Relic
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Score 8.5 out of 10
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User Ratings
SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Likelihood to Recommend
8.8
(278 ratings)
9.8
(2 ratings)
Likelihood to Renew
8.9
(10 ratings)
-
(0 ratings)
Usability
8.6
(29 ratings)
-
(0 ratings)
Availability
9.9
(3 ratings)
-
(0 ratings)
Performance
6.0
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(21 ratings)
-
(0 ratings)
Online Training
4.5
(1 ratings)
-
(0 ratings)
Implementation Rating
4.5
(3 ratings)
-
(0 ratings)
Configurability
1.0
(2 ratings)
-
(0 ratings)
Ease of integration
4.5
(2 ratings)
-
(0 ratings)
Product Scalability
9.9
(3 ratings)
-
(0 ratings)
Vendor post-sale
4.5
(2 ratings)
-
(0 ratings)
Vendor pre-sale
4.5
(2 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Server & Application MonitorWorkspace ONE Intelligence for Consumer Apps
Likelihood to Recommend
SolarWinds
For monitoring applications that run on Windows hosts on VMware or HyperV virtualization, SolarWindows offers a nice, vertical view of both the loads and the resources. In such an environment, this makes life really good! But if you have something else -- for example, Linux hosts -- you're on your own to some extent. That is, the things it does well, it does very well -- but everything else is much less polished.
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VMware by Broadcom
Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
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Pros
SolarWinds
  • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
  • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
  • It also helps us monitor Warranty expiration for physical servers.
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VMware by Broadcom
  • Identifying crashes users are experiencing.
  • Allowing us to see how many times the crash occurred.
  • Allowing us to see what times the crashes have occurred.
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Cons
SolarWinds
  • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
  • Licensing per monitored application rapidly uses up purchased license count.
  • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
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VMware by Broadcom
  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)
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Likelihood to Renew
SolarWinds
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
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VMware by Broadcom
No answers on this topic
Usability
SolarWinds
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
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VMware by Broadcom
No answers on this topic
Reliability and Availability
SolarWinds
The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
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VMware by Broadcom
No answers on this topic
Performance
SolarWinds
The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
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VMware by Broadcom
No answers on this topic
Support Rating
SolarWinds
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
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VMware by Broadcom
No answers on this topic
Online Training
SolarWinds
It was sufficient to read their documentation and watch videos.
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VMware by Broadcom
No answers on this topic
Implementation Rating
SolarWinds
Make sure SNMP and WMI are configured ahead of time
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VMware by Broadcom
No answers on this topic
Alternatives Considered
SolarWinds
It has been a while since we first purchased SolarWinds, but I looked over several other products that I can't remember now. Many other products tried to scan the network to find computers but given that our computers are located in various places across campus with other computers in our buildings that are not ours that type of network scanning was not what we needed. Other services have extra services that we had no need of and I liked the ability to add custom fields in SolarWinds so we can track the information on each computer that we need to know.
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VMware by Broadcom
A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try
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Scalability
SolarWinds
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
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VMware by Broadcom
No answers on this topic
Return on Investment
SolarWinds
  • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
  • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
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VMware by Broadcom
  • Allow us to release iOS versions quicker to the app store
  • Help us solve bugs and view bread crumb trails on money-making actions within the API
  • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app
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ScreenShots

SolarWinds Server & Application Monitor Screenshots

Screenshot of Multi-vendor application performance monitoringScreenshot of Multi-vendor server monitoringScreenshot of Application dependency mapping with AppStack™ dashboardScreenshot of Microsoft Exchange performance monitoring with AppInsight™ templateScreenshot of Microsoft IIS performance monitoring with AppInsight™ templateScreenshot of Server hardware health monitoring