Likelihood to Recommend once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
Read full review Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice
Read full review Pros Accounting, time entry and billing are an easy task with ProLaw. Streamlines and automates the work of lawyers and other staff. Risk management and maintain regulatory challenges. Case and matter management. Integration with Microsoft apps such as Excel, Word and Outlook. Read full review Soluno provides a comprehensive cloud based legal accounting solution. The billing module in Soluno allows for a one stop option for adjusting and previewing invoices before finalizing. Soluno is setup in such a manner that the interface is easy to follow for active data entry. Soluno has a great drag and drop feature to add documents to the accounts payable module. Read full review Cons ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database. Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements. Read full review Soluno does not allow for multiple trust to general transfers in one transaction. In my opinion, Soluno is difficult to create/customize reports and billing templates. As Soluno has grown, I feel their support has gotten poor. From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms. Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy. Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level. The training and support can use improvement. Needs to be easier to customize re: user security, billing templates, custom reports. Read full review Likelihood to Renew ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
Read full review They have a long way to go in their software development
Read full review Usability In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
Read full review Support Rating ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.
Read full review Support cannot always answer queries. It takes too long to get an answer or resolution to a problem
Read full review Alternatives Considered Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
Read full review PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to
PCLaw . As a cloud-based solution Soluno is still the best option on the market at this time
Read full review Return on Investment Discovery has been cut down dramatically billing takes half the time it used to lost documents are a thing of the past Read full review The cloud based option makes this solution available anywhere. Read full review ScreenShots