SonicWall Email Security Appliances vs. Sophos Email

While this solution is capable of managing a smaller environment, I'm weary to install it into a larger customers' environment. This solution does a decent job of basic email security and centrally managed controls. Hardware upgrade options seem limited though if adding a lot more email boxes. Retention options are limited compared to other products.

Incentivized

The Sophos email solution is a good fit for my organization which is a mid-size resort with 200 users. Sophos email has revealed unwanted emails that were getting through our built in Microsoft email security scanning and policies so having this extra layer was a no brainier. With that we were able to focus on the bad stuff and even tweak our products with this information from Sophos email.

Incentivized

• Simple GUI interface where everything is in one location and easy to use.
• Simple setup, but allows you to be flexible with different security zones.
• Robust, stays up and running.

Incentivized

• We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
• For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
• Scalable

Incentivized

• Manufacturer is focused on several solutions (so likely not enough focus in one area)
• Not the most cost effective solution

Incentivized

• I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.

Incentivized

It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.

Incentivized

It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.

Incentivized

Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.

We switched from Watchguard to SonicWALL because of the ease of use and everything was located in one place. At the time Watchguard was changing to force you to use a server to manage your VPNs, and we didn't see a reason to have to manage another product when it should have been able to do everything itself. SonicWALL met and exceeded our expectations.

Incentivized

I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.

• Blocks a majority of spam and malicious emails
• Sandboxing options limited
• Not the best solution out there that we have seen

Incentivized

• Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
• Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.

Incentivized