Likelihood to Recommend Helps ensure a better user experience by designing a wireless network optimized for your environment. The wireless network's safety and satisfaction are improved for the company. Even more important is the need to protect the information that travels over it and that is where SonicWALL wireless network security, in a nutshell, provides a solution with true excellence.
Read full review In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Read full review Pros The problem we are addressing with SonicWall SonicWave Series is security over our network. We handle information and have to keep everything confidential. So we use SonicWall SonicWave Series to keep our network safe from intrusion and anybody who may want to try to get into our system to do harm Read full review AP's are very affordable. Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces. Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs. Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now. Unifi controller is powerful yet simple to administrate. Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller. Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup. When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated. Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread. Read full review Cons Detailed setup instructions Auto Setup Feature for mesh Provide filters without a yearly subscription Read full review VLANs: They can make these work more smoothly. Setup can be more intuitive. Cloud Key: These need to be stabilized; they lose their programming a little too easily. Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating. Portal can be modernized. Read full review Usability UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Read full review Support Rating Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Read full review Alternatives Considered We evaluated Aruba and then evaluated SonicWall. SonicWall had fewer features, but it was cost-effective and suitable for our budget. Aruba, on other hand, was a dedicated WiFi solution and it was way costlier than SonicWall firewall and access point together, hence we selected SonicWall Sonicwave for our branch offices and Aruba for our head office where user count is more, and even management users are present in head office.
Read full review Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Read full review Return on Investment SonicWall has an intuitive user interface that allows you to manage all the sound waves in a piece from a single pane of glass. In addition, it is easy to register and onboard access points with SonicWall. As simple as scanning the QR code, the API is automatically added to the network infrastructure once you have registered your new access points and the SonicWALL Wi-Fi Planner tool. Read full review The access points and switch were extremely affordable and we've had minimal downtime over the life of the products. The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place. Read full review ScreenShots