What users are saying about
85 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Sophos Intercept X

It works just as well as any other modern antivirus and it has a really nice web console that I find easy to use. I like the fact that the built-in OOTB stuff that you start with is really secure and pretty much complete right OOTB, so it's easy to get going fast. But I do not like that the sales and implementation staff did not make it clear that end users would no longer be able to write to USB or floppy (even when the operation that they want to do does not violate the DLP policy or the peripheral device policy in Sophos Intercept X) unless we turn off secure boot in the UEFI of each PC. That's something that has to be done manually on each PC and it's a pain. It makes sense that users can't drag data from a network share to a USB to write, that is not a secure operation, and I like that, but users should be able to copy and paste documents (that they own) from a folder on their own local PC to a USB stick without having to have someone from IT change their boot settings in their UEFI/BIOS. It's only doable for us because we have very few people that need to be able to transport files on physical media.
Jane Updegraff profile photo

Feature Rating Comparison

Endpoint Security

Sophos Intercept X
8.5
Anti-Exploit Technology
Sophos Intercept X
9.0
Endpoint Detection and Response (EDR)
Sophos Intercept X
9.0
Centralized Management
Sophos Intercept X
8.4
Hybrid Deployment Support
Sophos Intercept X
7.5
Infection Remediation
Sophos Intercept X
9.0
Vulnerability Management
Sophos Intercept X
7.7
Malware Detection
Sophos Intercept X
9.2

Pros

Sophos Intercept X

  • Licensing is per user not, machine. So a user could have multiple machines and not have to purchase so many licenses
  • Notifications for issues on devices where it has not contacted system in awhile
  • Notification when there is a threat that was cleaned and if any additional action is needed.
  • Blocking unwanted applications from running in the background when browsing the internet
Ryhlen Schoeberl profile photo

Cons

Sophos Intercept X

  • The migration from on-prem sophos to cloud sophos, could have been a little more seamless
  • Would love to get more insight on what was blocked or flagged and what it was trying to do
  • Better and more granular feature management from group policies
No photo available

Likelihood to Renew

Sophos Intercept X

Sophos Intercept X 10.0
Based on 1 answer
We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
Ryhlen Schoeberl profile photo

Usability

Sophos Intercept X

Sophos Intercept X 9.0
Based on 1 answer
I was able to setup and use the first day we got it
Ryhlen Schoeberl profile photo

Support

Sophos Intercept X

Sophos Intercept X 6.2
Based on 4 answers
The customer support for Sophos has not been satisfactory from day one. I have managed the product on my own for over 900 assets, manually fixing over 200 assets where several Sophos services have become corrupted and figuring out fixes on my own for this common issue. The online support always wanted logs from their Diagnostic Utility, but that was not possible as it was corrupted on the asset. I have only had the "dedicated" support rep reach out once in nearly 2 years to see how things were going. This is a great product, however, customer support needs great improvement.
No photo available

Implementation

Sophos Intercept X

Sophos Intercept X 9.0
Based on 1 answer
Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
Ryhlen Schoeberl profile photo

Alternatives Considered

Sophos Intercept X

Best in class... PERIOD... Bit Defender is a good AV product by itself, but it lacks in Next Gen Heuristic detection. It has allowed malware to get past it in our client environments, even with Admin permissions restricted. Sophos is hands down a superior product when paired with Intercept X. Again, if you don't buy the whole stack, you're selling yourself (and your security) short. We live in a world where security is no longer a single product
Alex Farling profile photo

Return on Investment

Sophos Intercept X

  • It keeps us safe from malware attacks, thus giving us peace of mind to focus on our work, thereby increasing productivity
  • It provides protection against ransomware attacks that are usually very expensive to resolve once they occur and usually leads to loss of important files and resources.
Frank William profile photo

Pricing Details

Sophos Intercept X

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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