Likelihood to Recommend If you are looking for an advanced cyber threat protection solution for your organization, it is the perfect choice for you. It is one of Sophos's most reliable and secure firewall solutions that will safeguard your organization's resources from the latest cyber threats. It will also provide advanced features like load balancing, IP sec VPN, restriction to web and app access, etc.
Read full review In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Read full review Pros Excellent Network Firewall Good IPS detection Good VPN capabilities Inbuilt AV detection capabilities Read full review AP's are very affordable. Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces. Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs. Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now. Unifi controller is powerful yet simple to administrate. Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller. Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup. When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated. Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread. Read full review Cons Sophos did come a long way from the time they bought out Cyberoam. But the thing with Sophos is it is concentrated on SMBs. You cannot put a Sophos Firewall on a very large organization with thousands of users because the hardware simply cannot take that much load. They normally fall flat against the likes of Palo Alto's or Fortinet's when it comes to large enterprises. But with the world moving to cloud and remote working being a thing I doubt it would be an issue. If you do a side-by-side comparison I always felt Sophos Firewall breaks faster under load compared to Fortinet Firewall on an OS level. For example, Fortinet devices are like once you set it up it will keep doing what it's supposed to do until you change it. But Sophos Firewall configs do seem to give problems when you are hammering your firewall. But if the firewall does break you have wonderful support which will assist you to fix the issues. Very poor Ansible Support. Most of the companies are heavily invested in DevOps and CICD. Sophos has very little support for Ansible compared to its peers. In this day and age, no one really wants to go into firewalls to make changes. Sophos really needs to invest in ansible support so that admins can simply write playbooks to get things done and add them to the CI/CD pipeline or Jenkins. Read full review VLANs: They can make these work more smoothly. Setup can be more intuitive. Cloud Key: These need to be stabilized; they lose their programming a little too easily. Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating. Portal can be modernized. Read full review Usability It is one of the most reliable and secure firewall solutions from Sophos to safeguard your organization's resources from external cyber threats. It is an excellent tool to optimize bandwidth and link utilization. It is easy to use and configure.
Read full review UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Read full review Support Rating The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly
Read full review Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Read full review Alternatives Considered Both are equally good when comparing the features,
FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .
Read full review Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Read full review Return on Investment Positive. We are able to expand our network by using the Flexi Port Modules that are available. Positive. We are able to boast that our network is more secure than other businesses of the same model. Negative. The VPN needs to be updated to use OVPN configs and then it would be perfect. Negative. The home license needs to have the IP restriction removed for folks who work from home and need to access on-site terminals. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review The access points and switch were extremely affordable and we've had minimal downtime over the life of the products. The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place. Read full review ScreenShots