12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Feature Set Ratings

    Secure Email Gateway

    9.0

    SpamTitan Email Security

    90%

    Zix Email Encryption (ZixEncrypt)

    Feature Set Not Supported
    N/A
    SpamTitan Email Security ranks higher in 7/7 features

    Anti-malware

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Cusomizability

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Data Loss Protection

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Threat Detection

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Sandboxing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    End-to-End Encryption

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Management Tools

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • SpamTitan Email Security is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    SpamTitan Email Security

    100%
    2 Ratings
    8.9

    Zix Email Encryption (ZixEncrypt)

    89%
    102 Ratings

    Likelihood to Renew

    SpamTitan Email Security

    N/A
    0 Ratings
    8.5

    Zix Email Encryption (ZixEncrypt)

    85%
    6 Ratings

    Usability

    SpamTitan Email Security

    N/A
    0 Ratings
    8.9

    Zix Email Encryption (ZixEncrypt)

    89%
    100 Ratings

    Availability

    SpamTitan Email Security

    N/A
    0 Ratings
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    6 Ratings

    Performance

    SpamTitan Email Security

    N/A
    0 Ratings
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    6 Ratings

    Support Rating

    10.0

    SpamTitan Email Security

    100%
    1 Rating
    8.8

    Zix Email Encryption (ZixEncrypt)

    88%
    11 Ratings

    In-Person Training

    SpamTitan Email Security

    N/A
    0 Ratings
    9.1

    Zix Email Encryption (ZixEncrypt)

    91%
    1 Rating

    Online Training

    SpamTitan Email Security

    N/A
    0 Ratings
    8.0

    Zix Email Encryption (ZixEncrypt)

    80%
    3 Ratings

    Implementation Rating

    SpamTitan Email Security

    N/A
    0 Ratings
    8.1

    Zix Email Encryption (ZixEncrypt)

    81%
    14 Ratings

    Configurability

    SpamTitan Email Security

    N/A
    0 Ratings
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    2 Ratings

    Ease of integration

    SpamTitan Email Security

    N/A
    0 Ratings
    9.1

    Zix Email Encryption (ZixEncrypt)

    91%
    1 Rating

    Product Scalability

    SpamTitan Email Security

    N/A
    0 Ratings
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    3 Ratings

    Vendor post-sale

    SpamTitan Email Security

    N/A
    0 Ratings
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    2 Ratings

    Vendor pre-sale

    SpamTitan Email Security

    N/A
    0 Ratings
    9.1

    Zix Email Encryption (ZixEncrypt)

    91%
    2 Ratings

    Likelihood to Recommend

    TitanHQ

    For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
    Read full review

    Zix Corporation

    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review

    Pros

    TitanHQ

    • Fast mail delivery
    • Easy to view and release messages that are not actually spam
    • Online portal is easy to navigate
    • Settings are easily customized
    Read full review

    Zix Corporation

    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Read full review

    Cons

    TitanHQ

    • Quarantine email is only sent once a day
    • Payments and billing are confusing and not clear
    • Sometimes whitelisted emails still get caught in spam
    Read full review

    Zix Corporation

    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Read full review

    Pricing Details

    SpamTitan Email Security

    Starting Price

    $17 10 users per Month (Starting Price)

    Editions & Modules

    SpamTitan Email Security editions and modules pricing
    EditionModules
    SpamTitan Cloud$17.001
    SpamTitan Private Cloud$17.002
    SpamTitan Gateway$17.003
    SpamTitan Gateway Cluster$17.004
    SpamTitan Cluster Node$17.005

    Footnotes

    1. 10 users per Month (Starting Price)
    2. 10 users per Month (Starting Price)
    3. 10 users per Month (Starting Price)
    4. 10 users per Month (Starting Price)
    5. 10 users per Month (Starting Price)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $17.00

    Additional Details

    Zix Email Encryption (ZixEncrypt)

    Starting Price

    Editions & Modules

    Zix Email Encryption (ZixEncrypt) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      TitanHQ

      No answers on this topic

      Zix Corporation

      It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
      Read full review

      Usability

      TitanHQ

      No answers on this topic

      Zix Corporation

      From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
      Read full review

      Reliability and Availability

      TitanHQ

      No answers on this topic

      Zix Corporation

      The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
      Read full review

      Performance

      TitanHQ

      No answers on this topic

      Zix Corporation

      there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
      Read full review

      Support Rating

      TitanHQ

      SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
      Read full review

      Zix Corporation

      I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
      Read full review

      In-Person Training

      TitanHQ

      No answers on this topic

      Zix Corporation

      The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
      Read full review

      Online Training

      TitanHQ

      No answers on this topic

      Zix Corporation

      The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
      Read full review

      Implementation Rating

      TitanHQ

      No answers on this topic

      Zix Corporation

      Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
      Read full review

      Alternatives Considered

      TitanHQ

      We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
      Read full review

      Zix Corporation

      We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
      Read full review

      Scalability

      TitanHQ

      No answers on this topic

      Zix Corporation

      It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
      Read full review

      Return on Investment

      TitanHQ

      • We keep our email system threat proof. This lets us focus on what matters to our business.
      • We are able to encrypt emails and this is a plus when it comes to privacy.
      Read full review

      Zix Corporation

      • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
      • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
      Read full review

      Screenshots

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