7 Ratings
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Score 10 out of 100
103 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

SpamTitan Email Security

SpamTitan is well suited for anyone looking to reduce the amount of spam they receive and reduce the risk of virus emails making it to unsuspecting inboxes. There really aren't any situations where SpamTitan is not a good option. The spam it filters is truly spam, not mass emails or promotions, only the shady medical scams or princes who won money.
Anonymous | TrustRadius Reviewer

Zix Email Encryption (ZixEncrypt)

Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
Anonymous | TrustRadius Reviewer

Pros

SpamTitan Email Security

  • Fast mail delivery
  • Easy to view and release messages that are not actually spam
  • Online portal is easy to navigate
  • Settings are easily customized
Anonymous | TrustRadius Reviewer

Zix Email Encryption (ZixEncrypt)

  • Zix scans outbound emails for personal financial information and encrypts accordingly.
  • Zix scans outbound emails for health information and encrypts accordingly.
  • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
  • Zix was very easy to implement on our email domain with a few clicks of the mouse.
Anonymous | TrustRadius Reviewer

Cons

SpamTitan Email Security

  • Quarantine email is only sent once a day
  • Payments and billing are confusing and not clear
  • Sometimes whitelisted emails still get caught in spam
Anonymous | TrustRadius Reviewer

Zix Email Encryption (ZixEncrypt)

  • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
  • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 8.5
Based on 6 answers
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
Mike McCloskey | TrustRadius Reviewer

Usability

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 8.6
Based on 100 answers
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
Kevin Ryan, MBA | TrustRadius Reviewer

Reliability and Availability

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 9.0
Based on 6 answers
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
Anonymous | TrustRadius Reviewer

Performance

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 9.0
Based on 6 answers
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
Mike McCloskey | TrustRadius Reviewer

Support Rating

SpamTitan Email Security

SpamTitan Email Security 10.0
Based on 1 answer
SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
Anonymous | TrustRadius Reviewer

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 8.9
Based on 11 answers
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
Mike Narumiya | TrustRadius Reviewer

In-Person Training

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 9.1
Based on 1 answer
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
Mike McCloskey | TrustRadius Reviewer

Online Training

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 8.0
Based on 3 answers
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
Anonymous | TrustRadius Reviewer

Implementation Rating

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 8.1
Based on 14 answers
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SpamTitan Email Security

We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
Anonymous | TrustRadius Reviewer

Zix Email Encryption (ZixEncrypt)

We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
Jeff Nickles | TrustRadius Reviewer

Scalability

SpamTitan Email Security

No score
No answers yet
No answers on this topic

Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt) 9.0
Based on 3 answers
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
Mike McCloskey | TrustRadius Reviewer

Return on Investment

SpamTitan Email Security

  • It clears up clutter from our inboxes allowing email to be more efficient
  • Price is based on a range of users so it doesn't change if you have to add or remove users
Anonymous | TrustRadius Reviewer

Zix Email Encryption (ZixEncrypt)

  • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
  • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
Trace Ridpath - CISSP, ITILv3, CHP, CHSS | TrustRadius Reviewer

Screenshots

Zix Email Encryption (ZixEncrypt)

Pricing Details

SpamTitan Email Security

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$17.00*

* 10 users per Month (Starting Price)

SpamTitan Email Security Editions & Modules

Edition
SpamTitan Cloud$17.001
SpamTitan Private Cloud$17.001
SpamTitan Gateway$17.001
SpamTitan Gateway Cluster$17.001
SpamTitan Cluster Node$17.001
  1. 10 users per Month (Starting Price)
Additional Pricing Details

Zix Email Encryption (ZixEncrypt)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Encryption (ZixEncrypt) Editions & Modules

Additional Pricing Details

Add comparison