SpamTitan Email Security vs. Webroot Advanced Email Encryption powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SpamTitan
Score 9.1 out of 10
N/A
SpamTitan blocks unsolicited emails, phishing attempts, spoofing and illicit content. According to the vendor, SpamTitan blocks over 99.9% of spam, viruses, malware, and other email threats.N/A
Webroot Advanced Email Encryption powered by Zix
Score 9.0 out of 10
N/A
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
Pricing
SpamTitan Email SecurityWebroot Advanced Email Encryption powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SpamTitanWebroot Advanced Email Encryption powered by Zix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
SpamTitan Email SecurityWebroot Advanced Email Encryption powered by Zix
Top Pros
Top Cons
Features
SpamTitan Email SecurityWebroot Advanced Email Encryption powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
SpamTitan Email Security
9.0
1 Ratings
6% above category average
Webroot Advanced Email Encryption powered by Zix
-
Ratings
Anti-malware9.01 Ratings00 Ratings
Customizability8.01 Ratings00 Ratings
Data Loss Protection9.01 Ratings00 Ratings
Threat Detection9.01 Ratings00 Ratings
Sandboxing10.01 Ratings00 Ratings
End-to-End Encryption9.01 Ratings00 Ratings
Management Tools9.01 Ratings00 Ratings
Best Alternatives
SpamTitan Email SecurityWebroot Advanced Email Encryption powered by Zix
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SpamTitan Email SecurityWebroot Advanced Email Encryption powered by Zix
Likelihood to Recommend
10.0
(2 ratings)
7.3
(105 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(6 ratings)
Usability
-
(0 ratings)
8.9
(100 ratings)
Availability
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
10.0
(1 ratings)
8.7
(6 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.0
(3 ratings)
Implementation Rating
-
(0 ratings)
7.6
(8 ratings)
Configurability
-
(0 ratings)
9.0
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
SpamTitan Email SecurityWebroot Advanced Email Encryption powered by Zix
Likelihood to Recommend
TitanHQ
For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
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Webroot, an OpenText company
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
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Pros
TitanHQ
  • Fast mail delivery
  • Easy to view and release messages that are not actually spam
  • Online portal is easy to navigate
  • Settings are easily customized
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Webroot, an OpenText company
  • Zix scans outbound emails for personal financial information and encrypts accordingly.
  • Zix scans outbound emails for health information and encrypts accordingly.
  • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
  • Zix was very easy to implement on our email domain with a few clicks of the mouse.
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Cons
TitanHQ
  • Quarantine email is only sent once a day
  • Payments and billing are confusing and not clear
  • Sometimes whitelisted emails still get caught in spam
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Webroot, an OpenText company
  • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
  • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
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Likelihood to Renew
TitanHQ
No answers on this topic
Webroot, an OpenText company
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
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Usability
TitanHQ
No answers on this topic
Webroot, an OpenText company
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
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Reliability and Availability
TitanHQ
No answers on this topic
Webroot, an OpenText company
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
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Performance
TitanHQ
No answers on this topic
Webroot, an OpenText company
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
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Support Rating
TitanHQ
SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
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Webroot, an OpenText company
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
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In-Person Training
TitanHQ
No answers on this topic
Webroot, an OpenText company
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
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Online Training
TitanHQ
No answers on this topic
Webroot, an OpenText company
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
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Implementation Rating
TitanHQ
No answers on this topic
Webroot, an OpenText company
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
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Alternatives Considered
TitanHQ
We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
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Webroot, an OpenText company
We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
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Scalability
TitanHQ
No answers on this topic
Webroot, an OpenText company
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
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Return on Investment
TitanHQ
  • We keep our email system threat proof. This lets us focus on what matters to our business.
  • We are able to encrypt emails and this is a plus when it comes to privacy.
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Webroot, an OpenText company
  • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
  • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
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ScreenShots

SpamTitan Screenshots

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