What users are saying about
55 Ratings
Top Rated
304 Ratings
55 Ratings
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Score 8.6 out of 100
Top Rated
304 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Splunk Cloud

I find that Splunk Cloud is well suited for tracking user logins, Server Reboots, failed login attempts, account lockouts, and sorting these items by host or user. We often trace failed user logins to someone having cached credentials on an endpoint which can result in locked accounts that drive the Help Desk ticket volume up unnecessarily.
Jeff Kitchens | TrustRadius Reviewer

Splunk Enterprise

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Kuntal Das | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Splunk Cloud
9.3
Splunk Enterprise
8.9
Centralized event and log data collection
Splunk Cloud
9.8
Splunk Enterprise
9.6
Correlation
Splunk Cloud
9.2
Splunk Enterprise
9.1
Event and log normalization
Splunk Cloud
9.5
Splunk Enterprise
9.1
Deployment flexibility
Splunk Cloud
9.1
Splunk Enterprise
8.6
Integration with Identity and Access Management Tools
Splunk Cloud
9.2
Splunk Enterprise
8.4
Custom dashboards and views
Splunk Cloud
9.5
Splunk Enterprise
9.1
Host and network-based intrusion detection
Splunk Cloud
8.8
Splunk Enterprise
8.5

Pros

Splunk Cloud

  • With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
Manan Bhatt | TrustRadius Reviewer

Splunk Enterprise

  • Allow for separation of control where we don't let some employees have access to production but still can diagnose issues.
  • Common location to go for all logs even if the logs themselves aren't in the same place.
  • Ability to ingest logs from different locations without having to change the code to put logs in a certain place (pro and con).
Anonymous | TrustRadius Reviewer

Cons

Splunk Cloud

  • The query language is well-documented but has a bit of a learning curve.
  • I wish copy/pasting JSON from the logs were easier without going to the completely raw (condensed) form.
Kevin Smith | TrustRadius Reviewer

Splunk Enterprise

  • Even though there is a search tool as a help function, you still have to read through many documentation to find the answers you're looking for and sometimes you don't find it. The help function in Splunk could be improved to be more intuitive or have a built-in help per report, panel or dashboard.
  • Creating a Splunk dashboard is rather straightforward however, customization is not. Splunk could be improved to provide more tools or features for customization such as adding colors and font options for text and graphs or graphics.
  • My dashboard has a lot of useful information and I want the important panels and reports at the top but there is no easy way to do this. Perhaps Splunk could be improved to allow features such as adding URL links to other dashboards or some other clever way to emphasize the important data in my dashboard without compromising space.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
Anonymous | TrustRadius Reviewer

Usability

Splunk Cloud

Splunk Cloud 8.0
Based on 1 answer
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
Kevin Smith | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Kenneth Taitingfong | TrustRadius Reviewer

Reliability and Availability

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 1 answer
When properly setup and configured, Splunk is extremely reliable.
Anonymous | TrustRadius Reviewer

Support Rating

Splunk Cloud

Splunk Cloud 7.8
Based on 4 answers
There is plenty of community-driven support, which is always a very good thing to have. Getting support from your peers worldwide means answers can be very quick, even quicker than official support channels.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 8.7
Based on 24 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Anonymous | TrustRadius Reviewer

Implementation Rating

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 2 answers
Smooth without too many major issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Splunk Cloud

All the products in this category do log aggregation very well, however the winning factor was that we have experience with Splunk already and this has proved invaluable as Splunk has a steep learning curve. Especially the Splunk administration part of the tool as that is a very complex area if you wish to get into it.
Fraser Clark | TrustRadius Reviewer

Splunk Enterprise

Splunk is proving to be a formidable replacement for Qradar, which we had as our previous SIEM. Qradar was powerful, but not easy to customize and quite limited. Splunk is not per se a "SIEM" but it can be in the way you used it. Also there is an Enterprise Security App that is available to buy and sit on top of Splunk, and that will take care of any concerns with needing a full-fledged SIEM. Splunk wins.
Anonymous | TrustRadius Reviewer

Scalability

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Rick Yetter | TrustRadius Reviewer

Return on Investment

Splunk Cloud

  • Reduced the amount of time needed from internal security resources (freed up at least 3 FTEs).
  • Reduced the cost per daily GB ingests of our SIEM by 33%.
  • Allowed us to migrate to a lower cost SOC model.
Joseph Sweet | TrustRadius Reviewer

Splunk Enterprise

  • I'm not a data analyst so I can not provide concrete examples on how the business has benefited from implementing Splunk. However, the analysts I have worked with have provided a wealth of support in reducing workstation issues across the enterprise. This alone reduces the time it takes to determine where the exact problem lies between a workstation and the servers it tries to communicate with.
Anonymous | TrustRadius Reviewer

Pricing Details

Splunk Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Enterprise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Splunk Cloud
9.1
Splunk Enterprise
9.0

Likelihood to Renew

Splunk Cloud
Splunk Enterprise
10.0

Usability

Splunk Cloud
8.0
Splunk Enterprise
9.0

Reliability and Availability

Splunk Cloud
Splunk Enterprise
10.0

Support Rating

Splunk Cloud
7.8
Splunk Enterprise
8.7

Implementation Rating

Splunk Cloud
Splunk Enterprise
9.0

Scalability

Splunk Cloud
Splunk Enterprise
9.1

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