What users are saying about
61 Ratings
61 Ratings
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Score 8.6 out of 100
332 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Splunk Cloud

I find that Splunk Cloud is well suited for tracking user logins, Server Reboots, failed login attempts, account lockouts, and sorting these items by host or user. We often trace failed user logins to someone having cached credentials on an endpoint which can result in locked accounts that drive the Help Desk ticket volume up unnecessarily.
Jeff Kitchens | TrustRadius Reviewer

Splunk Enterprise

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Kuntal Das | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Splunk Cloud
8.5
Splunk Enterprise
9.1
Centralized event and log data collection
Splunk Cloud
9.3
Splunk Enterprise
9.7
Correlation
Splunk Cloud
8.5
Splunk Enterprise
9.2
Event and log normalization/management
Splunk Cloud
9.5
Splunk Enterprise
9.3
Deployment flexibility
Splunk Cloud
8.2
Splunk Enterprise
8.7
Integration with Identity and Access Management Tools
Splunk Cloud
8.5
Splunk Enterprise
8.6
Custom dashboards and workspaces
Splunk Cloud
9.7
Splunk Enterprise
9.2
Host and network-based intrusion detection
Splunk Cloud
7.7
Splunk Enterprise
8.8
Data integration/API management
Splunk Cloud
8.0
Splunk Enterprise
Behavioral analytics and baselining
Splunk Cloud
7.0
Splunk Enterprise
Rules-based and algorithmic detection thresholds
Splunk Cloud
8.0
Splunk Enterprise
Response orchestration and automation
Splunk Cloud
8.0
Splunk Enterprise
Reporting and compliance management
Splunk Cloud
8.5
Splunk Enterprise
Incident indexing/searching
Splunk Cloud
9.5
Splunk Enterprise

Pros

Splunk Cloud

  • With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
Manan Bhatt | TrustRadius Reviewer

Splunk Enterprise

  • Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
  • Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
  • Dashboards provide insights into historical data
  • Love how Splunk indexes all of the data and provides keys to search on
Pooja Gada | TrustRadius Reviewer

Cons

Splunk Cloud

  • Some of their more advanced features, like ITSI, Machine Learning, or Security Analytics, can be very challenging to setup and configure.
  • Splunk Cloud support has been a challenge in the past. They are getting better, but they have had problems responding in a timely manner to issues.
  • These are only some minor observations of things I have had to deal with. In general, Splunk is a solid product that is fantastic to use.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

  • At times some queries can run slowly if indices are not on a portion of the query you use.
  • Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
  • Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
  • Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
Anonymous | TrustRadius Reviewer

Usability

Splunk Cloud

Splunk Cloud 8.0
Based on 1 answer
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
Kevin Smith | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Kenneth Taitingfong | TrustRadius Reviewer

Reliability and Availability

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 1 answer
When properly setup and configured, Splunk is extremely reliable.
Anonymous | TrustRadius Reviewer

Support Rating

Splunk Cloud

Splunk Cloud 7.5
Based on 4 answers
Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
Fraser Clark | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 8.4
Based on 27 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Anonymous | TrustRadius Reviewer

Implementation Rating

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
Smooth without too many major issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Splunk Cloud

Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and get all the information they need.
Joseph Sweet | TrustRadius Reviewer

Splunk Enterprise

I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.
Anonymous | TrustRadius Reviewer

Scalability

Splunk Cloud

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Rick Yetter | TrustRadius Reviewer

Return on Investment

Splunk Cloud

  • The biggest return on investment is how quickly logs are now consumed, and how quickly we can follow events that occur in logs.
  • The number of logs that can be consumed by Splunk is much higher than previous solutions.
  • We have much better visibility into our logs, and are able to spot patterns in events with the built-in graphs and reports.
Chase Palmer, CISSP | TrustRadius Reviewer

Splunk Enterprise

  • Overall very positive. It has provided visibility to what is going on within our network.
  • One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
  • In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.
Anonymous | TrustRadius Reviewer

Pricing Details

Splunk Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Enterprise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Splunk Cloud
8.5
Splunk Enterprise
9.2

Likelihood to Renew

Splunk Cloud
Splunk Enterprise
10.0

Usability

Splunk Cloud
8.0
Splunk Enterprise
9.0

Reliability and Availability

Splunk Cloud
Splunk Enterprise
10.0

Support Rating

Splunk Cloud
7.5
Splunk Enterprise
8.4

Implementation Rating

Splunk Cloud
Splunk Enterprise
9.0

Scalability

Splunk Cloud
Splunk Enterprise
9.1

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