What users are saying about
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 92 reviews and ratings
401 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 401 reviews and ratings
Feature Set Ratings
- Splunk Enterprise ranks higher in 1 feature set: Security Information and Event Management (SIEM)
Security Information and Event Management (SIEM)
8.6
Splunk Cloud
86%

8.7
Splunk Enterprise
87%
Splunk Enterprise ranks higher in 9/13 features
Splunk Enterprise ranks higher in 9/13 features
Centralized event and log data collection
8.3
83%
12 Ratings

9.3
93%
51 Ratings
Correlation
8.4
84%
12 Ratings

9.9
99%
50 Ratings
Event and log normalization/management
9.7
97%
21 Ratings

9.7
97%
99 Ratings
Deployment flexibility
7.7
77%
12 Ratings

9.5
95%
47 Ratings
Integration with Identity and Access Management Tools
8.4
84%
10 Ratings

9.2
92%
47 Ratings
Custom dashboards and workspaces
9.6
96%
21 Ratings

9.9
99%
101 Ratings
Host and network-based intrusion detection
8.1
81%
10 Ratings

7.9
79%
36 Ratings
Data integration/API management
8.0
80%
2 Ratings

8.2
82%
3 Ratings
Behavioral analytics and baselining
7.7
77%
3 Ratings

7.1
71%
3 Ratings
Rules-based and algorithmic detection thresholds
8.4
84%
3 Ratings

8.5
85%
3 Ratings
Response orchestration and automation
9.0
90%
2 Ratings

6.8
68%
3 Ratings
Reporting and compliance management
8.7
87%
3 Ratings

8.8
88%
3 Ratings
Incident indexing/searching
9.7
97%
3 Ratings

8.7
87%
3 Ratings
Attribute Ratings
- Splunk Enterprise is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.3
Splunk Cloud
83%
12 Ratings

9.3
Splunk Enterprise
93%
68 Ratings
Likelihood to Renew
Splunk Cloud
N/A
0 Ratings

10.0
Splunk Enterprise
100%
17 Ratings
Usability
8.0
Splunk Cloud
80%
1 Rating

9.0
Splunk Enterprise
90%
3 Ratings
Availability
Splunk Cloud
N/A
0 Ratings

10.0
Splunk Enterprise
100%
2 Ratings
Support Rating
7.3
Splunk Cloud
73%
8 Ratings

8.4
Splunk Enterprise
84%
33 Ratings
Implementation Rating
Splunk Cloud
N/A
0 Ratings

9.0
Splunk Enterprise
90%
4 Ratings
Product Scalability
Splunk Cloud
N/A
0 Ratings

9.1
Splunk Enterprise
91%
1 Rating
Likelihood to Recommend
Splunk Cloud
I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!
Senior Account Executive
SquareInternet, 1001-5000 employees
Splunk Enterprise
Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Security Analyst
University of Colorado DenverHigher Education, 5001-10,000 employees
Pros
Splunk Cloud
- Splunk Cloud allows me to search the volumes of information help in Windows Server Logs quickly and accurately.
- Splunk Cloud allows me to create Dashboards for everyday monitoring of multiple parameters.
- Splunk Cloud allows me to create and schedule reports for Management on network usage and statistics.
Technical Project Analyst III
CCMSIInformation Technology and Services, 1001-5000 employees
Splunk Enterprise
- Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
- Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
- Dashboards provide insights into historical data
- Love how Splunk indexes all of the data and provides keys to search on
Engineering Tech Lead
Qventus, IncHospital & Health Care, 51-200 employees
Cons
Splunk Cloud
- Splunk Cloud support is increasing a lot now a days and I see no cons other than the price factor to the other compared products. Overall Splunk Cloud is a very good product all together.
- I can see that Splunk Cloud can still improve in the form of SLA.
- Splunk Cloud generally lags behind the available splunk upgrades. They are always one version behind the one available for enterprise.
Sr. SRE
Crest Data SystemsComputer & Network Security, 201-500 employees
Splunk Enterprise
- At times some queries can run slowly if indices are not on a portion of the query you use.
- Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
- Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
- Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.

Verified User
Engineer in Engineering
Computer Software Company, 201-500 employeesPricing Details
Splunk Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Splunk Enterprise
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Splunk Cloud
No score
No answers yet
No answers on this topic
Splunk Enterprise
Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.

Verified User
Consultant in Information Technology
Retail Company, 10,001+ employeesUsability
Splunk Cloud
Splunk Cloud 8.0
Based on 1 answer
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
Software Engineer
Cox AutomotiveAutomotive, 10,001+ employees
Splunk Enterprise
Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Splunk Architect / Engineer
CRGT Inc.Information Technology and Services, 1001-5000 employees
Reliability and Availability
Splunk Cloud
No score
No answers yet
No answers on this topic
Splunk Enterprise
Splunk Enterprise 10.0
Based on 2 answers
When properly setup and configured, Splunk is extremely reliable.

Verified User
Engineer in Other
Computer Software Company, 1001-5000 employeesSupport Rating
Splunk Cloud
Splunk Cloud 7.3
Based on 8 answers
Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
Network Engineer
People's Postcode LotteryGambling & Casinos, 201-500 employees
Splunk Enterprise
Splunk Enterprise 8.4
Based on 33 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesImplementation Rating
Splunk Cloud
No score
No answers yet
No answers on this topic
Splunk Enterprise
Splunk Enterprise 9.0
Based on 4 answers
Smooth without too many major issues.

Verified User
Consultant in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesAlternatives Considered
Splunk Cloud
Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and get all the information they need.
Strategic Sourcing Manager
Shearman & Sterling, LLPLaw Practice, 1001-5000 employees
Splunk Enterprise
I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.

Verified User
Professional in Information Technology
Investment Management Company, 1001-5000 employeesScalability
Splunk Cloud
No score
No answers yet
No answers on this topic
Splunk Enterprise
Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Regional Director
ePlus inc.Information Technology and Services, 501-1000 employees
Return on Investment
Splunk Cloud
- The biggest return on investment is how quickly logs are now consumed, and how quickly we can follow events that occur in logs.
- The number of logs that can be consumed by Splunk is much higher than previous solutions.
- We have much better visibility into our logs, and are able to spot patterns in events with the built-in graphs and reports.
Security Engineer II
LucidComputer Software, 501-1000 employees
Splunk Enterprise
- Overall very positive. It has provided visibility to what is going on within our network.
- One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
- In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.

Verified User
Manager in Information Technology
Higher Education Company, 501-1000 employees