Splunk Real User Monitoring (RUM) vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk Real User Monitoring (RUM)
Score 8.6 out of 10
N/A
Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou
$14
per 10,000 sessions
Zabbix
Score 8.6 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
Splunk Real User Monitoring (RUM)Zabbix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Splunk Real User Monitoring (RUM)Zabbix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Splunk Real User Monitoring (RUM)Zabbix
Top Pros
Top Cons
Best Alternatives
Splunk Real User Monitoring (RUM)Zabbix
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.7 out of 10
Pulseway
Pulseway
Score 8.9 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Splunk Real User Monitoring (RUM)Zabbix
Likelihood to Recommend
8.7
(9 ratings)
9.0
(25 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(5 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Splunk Real User Monitoring (RUM)Zabbix
Likelihood to Recommend
Splunk
Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.
Read full review
Zabbix
Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
Read full review
Pros
Splunk
  • End-to-end visibility enables me to see each transaction from start to finish thereby making it easy to know where exactly an anomaly is coming from.
  • They have a really kind and helpful customer support.
  • Application monitoring.
  • End user performance metrics.
Read full review
Zabbix
  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Read full review
Cons
Splunk
  • The setting baseline for AI-driven troubleshooting requires more documentation to implement.
  • Room for integration with open sourced or inhouse monitoring tools.
  • Required more flexibility on setting up mobile OS performance metrics.
Read full review
Zabbix
  • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
  • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
  • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
Read full review
Likelihood to Renew
Splunk
No answers on this topic
Zabbix
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Read full review
Usability
Splunk
No answers on this topic
Zabbix
If you go deeper than the dashboards, the user friendliness goes away quickly
Read full review
Support Rating
Splunk
No answers on this topic
Zabbix
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Read full review
Implementation Rating
Splunk
No answers on this topic
Zabbix
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Read full review
Alternatives Considered
Splunk
Splunk Real User Monitoring (RUM) has a much better artificial intelligence engine. It also has a much better and more intuitive user interface. Splunk RUM also allows end-to-end visibility into the front and the backend. Technical support and customer service are also much better than Goliath. Query performance is faster than Goliath.
Read full review
Zabbix
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
Read full review
Return on Investment
Splunk
  • Splunk is a single platform to perform all your analysis from front end to backend and all services.
  • Splunk licensing is quite costly.
  • Splunk is an excellent tool for data engineering and cyber security purpose.
Read full review
Zabbix
  • Zabbix simply makes it easier to identify, and subsequently resolve problems quickly
  • Zabbix gives one web page to look at to see a list of all on-going issue in a single place
  • Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy
Read full review
ScreenShots