SprintGround vs. Zendesk Suite
SprintGround vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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SprintGround | N/A | SprintGround is a task management, project tracking and collaboration tool for software development teams and enthusiasts. This solution provides a centralized platform to organize IT development projects, coordinate work, track time, monitor progress, plan releases and keep all team members up to date with email notifications and dashboards. SprintGround supports methodologies like Scrum and Kanban. Utilities like Task board, Planning board and Burndown charts provide easy to… | $0 | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
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SprintGround | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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SprintGround | Zendesk Suite | |
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Small Businesses | Stackby Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | SAP Ruum Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quickbase Score 9.2 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SprintGround | Zendesk Suite | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
SprintGround | Zendesk Suite | |
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Likelihood to Recommend | Alphest No answers on this topic | Zendesk |
Pros | Alphest No answers on this topic | Zendesk |
Cons | Alphest No answers on this topic | Zendesk |
Likelihood to Renew | Alphest No answers on this topic | Zendesk |
Usability | Alphest No answers on this topic | Zendesk |
Reliability and Availability | Alphest No answers on this topic | Zendesk |
Performance | Alphest No answers on this topic | Zendesk |
Support Rating | Alphest No answers on this topic | Zendesk |
Online Training | Alphest No answers on this topic | Zendesk |
Implementation Rating | Alphest No answers on this topic | Zendesk |
Alternatives Considered | Alphest No answers on this topic | Zendesk |
Return on Investment | Alphest No answers on this topic | Zendesk |
ScreenShots | SprintGround Screenshots | Zendesk Suite Screenshots |