Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social Impact
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Sprout Social
Score 8.2 out of 10
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Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…
It has been several years since I have used Sprout Social, so it is difficult to compare. I began using Khoros when I began a new job 2.5 years ago. I will say that despite having several years of experience using Sprout, making the transition to Khoros was simple. I understood …
I wasn't involved in the selection process in my current position. However, I would say Khoros compares favourably to Sprout Social. The features are comparable and the reliability of the tool is great. Scheduling posts is quick and easy, so training other users is generally …
I would say they are pretty similar. I do find the look and ease of the tabs in Hootsuite to be very beneficial, as well as the best time to schedule/post based on historic engagement in Sprout Social to be very beneficial. I would appreciate either or both of these features …
I wasn't involved in the selection process. However, I know that the previous tool was Salesforce Social Studio and it was decided to dismiss it because of the need to have a more efficient tool for social media management. Moreover, Khoros Marketing gives you way more features …
Khoros has more offerings than Sprout Social. We can post more format types, more data feedsin (TikTok), reporting templates can be more detailed than Sproutsocial.
Khoros met a specific technical need that other vendors couldn't provide for us. However, in terms of interface and performance, my impression was that there was little difference between it and its closest competitors.
We would prefer to have everything done under one software rather than having to switch between software because Khoros doesn't have everything we need.
We evaluated these two platforms as due diligence before deciding to continue using Khoros. Overall, the employees involved in the evaluation were more impressed with Khoros' demos and pricing.
They stand very close together but ultimately we are more familiar with Khoros and have put more time and energy into implementing the platform into our workflow.
Khoros' product offering supports multiple teams within the enterprise whereas many of their competitors lacked 1 product or another, which would have required us to vet, sign, and renew with multiple vendors. My team vets competing platforms every year, and Khoros continues to …
We honestly really liked the people at Khoros, and it set them apart from the rest of the products and people that we evaluated when first making our decision almost five years ago. The platform has tons of features, but wasn't super overwhelming like some of others that we …
Khoros Marketing (Formerly Spredfast + Lithium) had more robust publishing features and better API integrations than the others. It allowed us to do more from within the platform rather than having to do a lot of things in the organic social platforms. We also liked the way it …
Khoros is very easy to use and have a great CSM team that makes us feel supported. We didn't feel that the others could manage the number of accounts and users we had available and would be more difficult for our regional teams to use. The layout and analytics reports are easy …
The legal disclaimer our industry must undergo with third party apps and platforms is strict - Khoros was able to meet the parameters. I have no complaints with the feature it has compared to some other social channels. I would like to see more hashtag research tools, and "best …
Every other year, we evaluate social media monitoring, engagement, analytics, and display tools. Khoros consistently comes out on top for its strong products, great support, competent services team, and fair price point. I highly recommend them for organizations that want a …
Our organization previously used Spredfast (now Khoros), which was useful but limited in functionality. A few years ago we transitioned to Sprout Social, which at the time appeared to be a more dynamic product and an overall better fit for our organization. I can't speak to the …
I believe that Spredfast and Sprinklr are better in terms of community management and brand engagement. Spredfast has great reporting capabilities, however, the Sprout interface and overall display is easier to navigate and display a PDF for clients on how our content is doing …