What users are saying about
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400 Ratings
1 Rating

Sprout Social

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400 Ratings
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Score 8.8 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

Sprout Social

Sprout [Social] is great for small businesses, small agencies and those who need a platform but don't want to spend a fortune. If you need multiple user log-in's, the cost will add up. This is great to share a log-in for different people to use or add one or two users
Anonymous | TrustRadius Reviewer

Stackla

If people are regularly sharing your product favorably across social media, this tool will help you automate, segment and display that social content across websites, emails and events. Products as big as destinations can benefit from Stackla all the way down to merchandise such as clothing. Stackla can not benefit your product if your product is not very visual or if people aren't talking about your product.
Nate Casimiro | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Sprout Social
8.9
Stackla
Boolean keyword searches
Sprout Social
8.9
Stackla
Filtering out noise/spam
Sprout Social
8.7
Stackla
Sentiment analysis
Sprout Social
8.9
Stackla
Broad channel coverage
Sprout Social
9.1
Stackla

Publishing

Sprout Social
9.0
Stackla
Content planning and scheduling
Sprout Social
9.3
Stackla
Audience targeting
Sprout Social
8.6
Stackla
Content optimization
Sprout Social
8.5
Stackla
Workflow management
Sprout Social
9.6
Stackla

Engagement

Sprout Social
8.8
Stackla
Automated routing and prioritization
Sprout Social
8.7
Stackla
Customer interaction histories
Sprout Social
9.4
Stackla
Bulk actions
Sprout Social
8.4
Stackla

Marketing

Sprout Social
7.7
Stackla
Lead generation
Sprout Social
8.4
Stackla
Content marketing
Sprout Social
9.2
Stackla
Paid media management
Sprout Social
6.2
Stackla
Campaigns and promotions
Sprout Social
7.2
Stackla

Channel coverage/integration

Sprout Social
9.0
Stackla
Twitter
Sprout Social
9.5
Stackla
Facebook
Sprout Social
9.4
Stackla
LinkedIn
Sprout Social
8.3
Stackla
Google+
Sprout Social
9.8
Stackla
Instagram
Sprout Social
8.4
Stackla
Pinterest
Sprout Social
9.6
Stackla
YouTube
Sprout Social
8.0
Stackla

Reporting/analytics

Sprout Social
9.0
Stackla
Campaign success analytics
Sprout Social
8.9
Stackla
Real-time tracking
Sprout Social
9.4
Stackla
Competitor analysis
Sprout Social
8.6
Stackla

Account management

Sprout Social
8.9
Stackla
Role-based user permissions & privileges
Sprout Social
9.3
Stackla
Mobile access
Sprout Social
8.5
Stackla

Pros

Sprout Social

  • The Landscape system that Sprout Social offers allows me to modify all the images that I want to publish on my social networks. This service allows me to modify the size of the image, add filters, modify the colors and much more, it is a very important tool to be able to have a better presentation of the images that we use in our publications on social networks.
  • It offers me a perfect statistical system where I can consult all kinds of movements that have occurred in all my social networks, I can see statistics individually or generally. The statistics allow me to see group reports, participation, information on audience movement on Twitter, Facebook or LinkedIn and also allow me to view the activity that has occurred in my account.
  • Sprout Social allows me to view a record in real time that shows me all the movements that my social networks are having by my employees. As Director of the Marketing Sector, this is a very important role, as I can know what actions my employees are taking to improve marketing with social networks.
Sasha Brito | TrustRadius Reviewer

Stackla

  • GoConnect feature lets you upload to a feed without using social media.
  • A number of display options including an email embed code, website widgets and event walls.
Nate Casimiro | TrustRadius Reviewer

Cons

Sprout Social

  • I'd love to see more robust tag reporting capabilities, but they mentioned that this is something in the pipeline for improvement.
  • I wish it was easier to batch content and shift it to approval or draft mode. Sometimes clients can change their mind and moving through each post individually can be a bit time consuming. This is a very minor thing.
  • I'd love to see more customization options come to its reporting feature so we can insert graphics. Currently it supports the insertion of text only.
Talissa (Beall) Navarro | TrustRadius Reviewer

Stackla

  • The UI can generally be confusing, and there are roughly four steps with detailed settings that don't feel intuitive to create one widget.
Nate Casimiro | TrustRadius Reviewer

Likelihood to Renew

Sprout Social

Sprout Social 9.0
Based on 62 answers
While I am currently no longer working with the company in which I was employed and utilized Sprout Social, I do know that the company is still utilizing Sprout Social on a daily basis and I do not foresee a time when the subscription would be cancelled.
Jennifer Wagner | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Usability

Sprout Social

Sprout Social 9.4
Based on 33 answers
Sprout Social is extremely user-friendly. The publishing feature is easy to use, and provides previews of what your content will look like once posted. I also love the calendar view where you can view all posts you have scheduled for the month. The collaborative nature of the platform makes working directly in Sprout Social with clients a breeze, and we are seeing our content get approved much faster.
Anonymous | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Reliability and Availability

Sprout Social

Sprout Social 7.7
Based on 16 answers
Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
Anonymous | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Performance

Sprout Social

Sprout Social 8.0
Based on 14 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Support Rating

Sprout Social

Sprout Social 9.3
Based on 41 answers
Sprout Social's customer support is extremely prompt and always helpful. Not only do they provide quick and useful service, but the representatives follow up multiple times to ensure that the issue is fully address and/or completely resolved. The overall experience is exemplary; very few other companies provide comparable service.
Diana R. Krueger | TrustRadius Reviewer

Stackla

Stackla 10.0
Based on 2 answers
Support has been a positive experience with quick response times and an extensive knowledgebase and ticketing system.
Nate Casimiro | TrustRadius Reviewer

Online Training

Sprout Social

Sprout Social 7.3
Based on 3 answers
Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
Ryan Montano | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Implementation Rating

Sprout Social

Sprout Social 10.0
Based on 21 answers
Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
Valentin Vesa | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Alternatives Considered

Sprout Social

I used Buffer previous to Sprout Social for two years. It was a good solution as we were getting a handle on scheduling content. It was the first real tool we had for this. But we outgrew it and they began removing features that were critical to our workflow, such as the RSS Feed. While their 50% off policy for non-profits was very helpful, once we started adding up the cost to use features like Replies and Analytics, we discovered that our needs were simply too robust for Buffer to handle. Sprout Social was the solution suggested by all our peers and we've been very happy with it ever since.
Peter Slayton | TrustRadius Reviewer

Stackla

Minimal experience with CrowdRiff, but the user interface is generally a little more friendly. Stackla was chosen after a thorough R&D process and the potential to partner with our company and industry.
Nate Casimiro | TrustRadius Reviewer

Return on Investment

Sprout Social

  • Sprout has given insights to lead our creative refreshes every quarter. As we have a healthy budget on paid social, it is crucial to understand the type of creative that works best.
  • Sprout has the ability to send notifications based on certain types of messages received. This is crucial for social media teams who don't have 24/7 coverage but need to be notified of urgent matters.
  • Sprout has saved me hours of time as I no longer pull analytics natively from each social platform. The generated reports give me a look at all of the platforms and can be customized.
Anonymous | TrustRadius Reviewer

Stackla

  • In some situations, including Stackla event walls in a sponsorship package has increased our bottom line for an event we plan.
  • Stackla saves you quite a bit of time when creating social media albums to display on your website.
Nate Casimiro | TrustRadius Reviewer

Screenshots

Pricing Details

Sprout Social

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sprout Social Editions & Modules

Edition
Free TrialFree1
Standard$992
Professional$1492
Advanced$2492
  1. for 30 days
  2. per user/per month
Additional Pricing Details

Stackla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stackla Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Sprout Social
9.3
Stackla
8.0

Likelihood to Renew

Sprout Social
9.0
Stackla

Usability

Sprout Social
9.4
Stackla

Reliability and Availability

Sprout Social
7.7
Stackla

Performance

Sprout Social
8.0
Stackla

Support Rating

Sprout Social
9.3
Stackla
10.0

Online Training

Sprout Social
7.3
Stackla

Implementation Rating

Sprout Social
10.0
Stackla

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