Square Payroll vs. Stripe Payments

Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.

Incentivized

Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.

Incentivized

• 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
• Direct deposit/debit from your already connected account to the employee.
• Reporting and management features are simple yet inclusive.
• Low cost compared to alternative solutions.

Incentivized

• They are reliable. I can count on everything going smoothly with transactions.
• They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
• They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.

Incentivized

• It's a bit pricey for larger companies at $5 per person paid per month.
• Has a bit of a learning curve that seems steeper than necessary
• reports can be confusing at first

Incentivized

• It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
• The ability to be able to offer discounted rates at a smaller threshold would be nice.

Incentivized

Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none

Incentivized

It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.

Incentivized

Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused

Incentivized

I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.

Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.

Incentivized

It took less than an hour to have everything setup and running

Incentivized

I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.

Incentivized

We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.

Incentivized

• Square Payroll has dramatically reduced the time it takes to process payroll.
• We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.

Incentivized

• It makes getting money from your clients really easy
• It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
• It is very easy to integrate with online assets of the company
• In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
• As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.

Incentivized