What users are saying about
6 Ratings
18 Ratings
6 Ratings
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Score 8.7 out of 100
18 Ratings
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Score 6.7 out of 100

Attribute Ratings

  • StarWind Virtual Tape Library is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

StarWind VTL

91%
3 Ratings
6.5

Unitrends MSP

65%
10 Ratings

Likelihood to Renew

8.2

StarWind VTL

82%
1 Rating

Unitrends MSP

N/A
0 Ratings

Usability

8.2

StarWind VTL

82%
1 Rating

Unitrends MSP

N/A
0 Ratings

Support Rating

7.3

StarWind VTL

73%
3 Ratings

Unitrends MSP

N/A
0 Ratings

Likelihood to Recommend

StarWind

Starwind VTL is a great solution for customers that want the benefits of a physical tape library without the hefty price tag and the manual intervention required when changing tapes as it is automated. In addition, Starwind VTL virtual tapes are "air-gapped" as they are in LTO format.
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Unitrends, a Kaseya Company

Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.
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Pros

StarWind

  • Allows you to use Veeam and other software that uses Virtual Tape Libraries while getting rid of actual tape drives and tapes
  • Backblaze B2 implementation is great - keeps storage costs low while automating backups to the cloud storage
  • Low cost and great support by the Starwind technical team
  • Feature-rich and in constant development
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Unitrends, a Kaseya Company

  • Unitrends backup feature is so good and works efficiently.
  • Its UI is simplistic, appealing and without any ambiguity.
  • It has multiple features like Encryption, backup scheduling and compression.
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Cons

StarWind

  • Set-up is confusing.
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Unitrends, a Kaseya Company

  • Integration with Kaseya could be better.
  • The standalone backup product need s UI and other features.
  • Remote management of units would be useful.
Read full review

Pricing Details

StarWind VTL

Starting Price

Editions & Modules

StarWind VTL editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unitrends MSP

    Starting Price

    Editions & Modules

    Unitrends MSP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      StarWind

      Their support is great and the interface is not as user friendly
      Read full review

      Unitrends, a Kaseya Company

      No answers on this topic

      Usability

      StarWind

      The initial setup took some time, however, with the help of the Starwind technical team, we were able to set it up from start to finish including seamlessly adding it to our existing backup solution. After that, there was no need for any additional setup or troubleshooting.
      Read full review

      Unitrends, a Kaseya Company

      No answers on this topic

      Support Rating

      StarWind

      Great and reliable product with little need for support
      Read full review

      Unitrends, a Kaseya Company

      No answers on this topic

      Alternatives Considered

      StarWind

      We've looked at physical tape backups, however, the infrastructure is too costly compared to Starwind VTL and it also requires manual changing of tapes that users will not want to do or forget to do. With VTL, it works exactly like a physical tape library with the same benefits and full automation.
      Read full review

      Unitrends, a Kaseya Company

      We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.
      Read full review

      Return on Investment

      StarWind

      • ROI was immediate as we got rid of expensive sneakernet backups with hard drives in a Pelican case
      • One-time cost of the product is very cost-effective
      • Support contracts are reasonable and we received excellent support throughout
      • We have much better peace-of-mind with our data being protected better
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      Unitrends, a Kaseya Company

      • It has been a source of additional revenue
      • It has improved our management of client backups while saving us support time
      • It has been effective in [the] restoration of several clients who suffered ransomware attacks
      Read full review

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