Statuspage vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Statuspage
Score 9.0 out of 10
N/A
Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
$29
per month
Zimbra Email & Collaboration
Score 7.5 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
StatuspageZimbra Email & Collaboration
Editions & Modules
Hobby
$29
per month
Startup
$99
per month
Business
$399
per month
Enterprise
1,499
per month
Free
Free
No answers on this topic
Offerings
Pricing Offerings
StatuspageZimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
StatuspageZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
Statuspage
9.2
3 Ratings
16% above category average
Zimbra Email & Collaboration
9.0
6 Ratings
14% above category average
Task Management9.01 Ratings9.86 Ratings
Scheduling10.02 Ratings9.85 Ratings
Workflow Automation8.02 Ratings7.23 Ratings
Mobile Access10.02 Ratings9.76 Ratings
Search9.02 Ratings9.86 Ratings
Visual planning tools9.02 Ratings8.53 Ratings
Gantt Charts00 Ratings8.13 Ratings
Communication
Comparison of Communication features of Product A and Product B
Statuspage
8.0
3 Ratings
0% below category average
Zimbra Email & Collaboration
7.6
8 Ratings
5% below category average
Chat10.01 Ratings7.07 Ratings
Notifications10.03 Ratings8.07 Ratings
Discussions2.01 Ratings7.46 Ratings
Internal knowledgebase9.01 Ratings7.73 Ratings
Integrates with Gmail and Google Hangouts9.01 Ratings8.04 Ratings
Surveys00 Ratings7.72 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Statuspage
10.0
2 Ratings
21% above category average
Zimbra Email & Collaboration
7.5
9 Ratings
8% below category average
Access control10.02 Ratings8.75 Ratings
Advanced security features10.01 Ratings9.76 Ratings
Versioning00 Ratings7.08 Ratings
Video files00 Ratings7.08 Ratings
Audio files00 Ratings7.08 Ratings
Document collaboration00 Ratings7.18 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
StatuspageZimbra Email & Collaboration
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
HCL Connections
HCL Connections
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
StatuspageZimbra Email & Collaboration
Likelihood to Recommend
10.0
(3 ratings)
7.0
(9 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
StatuspageZimbra Email & Collaboration
Likelihood to Recommend
Atlassian
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Atlassian
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Atlassian
  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Support Rating
Atlassian
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Synacor
No answers on this topic
Implementation Rating
Atlassian
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Atlassian
I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
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Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Return on Investment
Atlassian
  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
Read full review
Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

Zimbra Email & Collaboration Screenshots

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