What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.4 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

SterlingOne (TalentWise)

Sterling does do a great job of running and completing the background checks. The only downfall would be the additional charge limit that has been complicated to figure out with Sterling.
Anonymous | TrustRadius Reviewer

VidCruiter

Video and live interviews built into the software has enabled us to have a more personal understanding of who the applicants are. Many of our applicants are out and about and only have internet access on an infrequent basis. The software and setup is flexible enough that we can meet their special needs also. The continued development and very responsive customer support means that we have been able to find satisfactory solutions to all our particular needs.
Lars Godthaab Nielsen | TrustRadius Reviewer

Pros

SterlingOne (TalentWise)

  • Background checks
  • It provides us the safer hiring decisions with comprehensive background and identity checks.
Lavanya Reddy | TrustRadius Reviewer

VidCruiter

  • VidCruiter grasped what it was that we needed and wanted to understand how their product could improve the experience of the applicants and volunteers.
  • We had people with various experience with technology on the planning team, and Remi's patience and professionalism with everyone involved meant that we could all get behind this new process. We also increased our volunteer roll from the previous year, and saved a lot of time so that we could focus on the event and less on the volunteer tracking process.
  • Their service orientation is very strong. I never once felt that we were falling behind and could always get in touch with VidCruiter when needed.
Chris Robicheau | TrustRadius Reviewer

Cons

SterlingOne (TalentWise)

  • The majority of the customer facing operations are based in India. This has perpetuated communication issues on my behalf as well as on the behalf of candidates who are going through the background check process. I often get complaints from candidates that they are concerned about supplying information to individuals in other countries which is understandable in light of the scams that exist today. I believe it also impacts the ability to get employment verifications completed in a timely manner.
  • Employment verifications are slow and often we cancel them and complete the verification on our own. As mentioned, I think part of this issue is that when they reach out for verifications, previous employees are hesitant to call back. When Sterling is not able to get a verification, they then ask for tax documents which is invasive and unnecessary. When this happens, I am typically able to make a phone call myself and accomplish in 10 minutes what they could not in 5 days. Prior to Sterling purchasing Talentwise, my initial provider, this was never an issue.
  • Sterling provides rapid drug screening service, which we take advantage of and appreciate. However, often candidates show up at a lab to complete testing and the facility does not offer rapid testing. Sterling could do a much better job of sending candidates to a facility that can provide the service.
  • There is a severe lack of personalized customer service. I have no relationship with my dedicated "business relationship executive team" in India. They are simply individuals who I don't know by name that pick up the phone, practically read from a script when I call with a problem, and put me on hold for 5 minutes at a time trying to find an answer to something they don't know. Again, this is something I significantly miss about Talentwise.
Rebecca Boschert | TrustRadius Reviewer

VidCruiter

  • reporting capabilities (and we are in discussion how it can be enhanced)
  • search options could be improved (for a big organization it lack of few filter options and we work closely with VidCruiter Team to improve it already)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SterlingOne (TalentWise)

SterlingOne (TalentWise) 1.0
Based on 1 answer
No answer on this topic is available.

VidCruiter

VidCruiter 10.0
Based on 2 answers
This is our first season of using VidCruiter or any ATS. We are very happy with the time saved and level of organization and clarity that using VidCruiter has provided. We have a ton of ideas for improvements for the next season, and the flexibility of the system, the easy setup and maintenance and the very responsive support from VidCruiter makes this easy.
Lars Godthaab Nielsen | TrustRadius Reviewer

Usability

SterlingOne (TalentWise)

No score
No answers yet
No answers on this topic

VidCruiter

VidCruiter 9.0
Based on 1 answer
The system is easy and has built in explainers
Sandra Karamitelios | TrustRadius Reviewer

Support Rating

SterlingOne (TalentWise)

SterlingOne (TalentWise) 7.4
Based on 3 answers
Overall, the company is efficient and completes the task we need on hand.
Anonymous | TrustRadius Reviewer

VidCruiter

VidCruiter 10.0
Based on 3 answers
100% on point no matter what you ask
Sandra Karamitelios | TrustRadius Reviewer

Implementation Rating

SterlingOne (TalentWise)

No score
No answers yet
No answers on this topic

VidCruiter

VidCruiter 10.0
Based on 1 answer
No issues at all with implementation, they have a strong process to follow and support you.
Sandra Karamitelios | TrustRadius Reviewer

Alternatives Considered

SterlingOne (TalentWise)

We had no issues with HireRight. The system worked well and we had excellent service. The only reason we selected Sterling is we changed our ATS to Compas and wanted to be integrated with a background check company. Sterling was only one of two options and offered onboarding capabilities. The other did not
Rebecca Boschert | TrustRadius Reviewer

VidCruiter

VidCruiter raised the stake to a whole new level for us. We had few companies that we were considering, but VidCruiter had the best offer that suited our needs and gave us some flexibility and a chance to have an impact on the development of the tool together with the VidCruiter Team.
Anonymous | TrustRadius Reviewer

Return on Investment

SterlingOne (TalentWise)

  • Performs the background checks of employees.
  • Negative impact is the delay in the processing times.
Lavanya Reddy | TrustRadius Reviewer

VidCruiter

  • Better customer service through much faster access to information
  • Increased efficiency through much faster access to information
  • Increased participation from clients through easy application process
Chris Robicheau | TrustRadius Reviewer

Pricing Details

SterlingOne (TalentWise)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VidCruiter

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison