SalesBinder vs. Stitch Labs (discontinued)

SalesBinder works well for really anyone that needs to track inventory, and any small to medium business (even large if the product grows with you) that sells the inventory either internally or externally and where those "cash" transactions need to be tracked. Bringing this product into a large business with an existing large inventory may not be the best fit depending on the tools you already use - as this system works very well as a stand-alone. It will work anywhere no matter what, it just may not be the best solution for very large scale.

Incentivized

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

Incentivized

• Easily set up inventory
• Easily make purchase orders
• Easily set up drop ships
• Easily make any necessary changes

Incentivized

• Inventory management.
• Order management.
• Reporting and analytics.

Incentivized

• At the time I last used SalesBinder entering shipping for sales and such was not a feature, so we just created a $0.00 inventory item for FedEx with a Qty of 99 and changed the cost for each sale as needed.
• At the last time I used SalesBinder there was a glitch that would duplicate an inventory item at random across all locations with a qty value of 11.

Incentivized

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

Incentivized

I have not researched other alternatives as this solved my problems.

Incentivized

• Allowed us to easily track all incoming and outgoing inventory
• Allowed us to help work backwards if inventory count was wrong
• Provided an easy monthly statement to provide all departments ("customers") of all purchases and amounts owed in an easy to read format.

Incentivized

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized