What users are saying about
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Top Rated
265 Ratings
17 Ratings

Stripe

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Top Rated
265 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Payment Gateways

    2.3

    Stripe

    23%

    Thryv

    Feature Set Not Supported
    N/A
    Stripe ranks higher in 6/6 features

    Fraud Detection

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    API or SDK

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Recurring Payment Support

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Billing and Invoicing Support

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Global Support

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Payment Form Acceptance

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    Stripe

    Feature Set Not Supported
    N/A
    9.0

    Thryv

    90%
    Thryv ranks higher in 7/7 features

    Dynamic content

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Landing pages

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile optimization

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    List management

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Lead Management

    Stripe

    Feature Set Not Supported
    N/A
    8.1

    Thryv

    81%
    Thryv ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Data quality management

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Campaign Management

    Stripe

    Feature Set Not Supported
    N/A
    9.3

    Thryv

    93%
    Thryv ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Social Media Marketing

    Stripe

    Feature Set Not Supported
    N/A
    6.8

    Thryv

    68%
    Thryv ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    9.5
    95%
    8 Ratings

    Social profile integration

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Reporting & Analytics

    Stripe

    Feature Set Not Supported
    N/A
    6.6

    Thryv

    66%
    Thryv ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    7 Ratings

    Custom reports

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Platform & Infrastructure

    Stripe

    Feature Set Not Supported
    N/A
    8.5

    Thryv

    85%
    Thryv ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Customizability

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Attribute Ratings

    • Stripe is rated higher in 1 area: Usability
    • Thryv is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.1

    Stripe

    81%
    85 Ratings
    9.5

    Thryv

    95%
    8 Ratings

    Likelihood to Renew

    10.0

    Stripe

    100%
    2 Ratings

    Thryv

    N/A
    0 Ratings

    Usability

    10.0

    Stripe

    100%
    2 Ratings
    9.0

    Thryv

    90%
    2 Ratings

    Support Rating

    9.8

    Stripe

    98%
    30 Ratings
    9.9

    Thryv

    99%
    5 Ratings

    Implementation Rating

    10.0

    Stripe

    100%
    1 Rating

    Thryv

    N/A
    0 Ratings

    Likelihood to Recommend

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
    Read full review

    Thryv

    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Read full review

    Pros

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Read full review

    Thryv

    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Read full review

    Cons

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Read full review

    Thryv

    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Read full review

    Pricing Details

    Stripe

    Starting Price

    $0 per successful charge

    Editions & Modules

    Stripe editions and modules pricing
    EditionModules
    Integrated2.9% + 0.301
    CustomizedContact sales team2
    Radar0.053
    Terminal2.7% + 0.054
    Sigma0.025
    Atlass5006
    Issuing0.107
    Premium Support1,8008

    Footnotes

    1. per successful charge
    2. none
    3. per screened transaction
    4. per successful charge
    5. per charge
    6. one-time fee
    7. per virtual card
    8. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Thryv

    Starting Price

    Editions & Modules

    Thryv editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Stripe

      Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
      Read full review

      Thryv

      No answers on this topic

      Usability

      Stripe

      Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
      Read full review

      Thryv

      It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
      Read full review

      Support Rating

      Stripe

      Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
      Read full review

      Thryv

      Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
      Read full review

      Implementation Rating

      Stripe

      It took less than an hour to have everything setup and running
      Read full review

      Thryv

      No answers on this topic

      Alternatives Considered

      Stripe

      We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
      Read full review

      Thryv

      Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
      Read full review

      Return on Investment

      Stripe

      • It makes getting money from your clients really easy
      • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
      • It is very easy to integrate with online assets of the company
      • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
      • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
      Read full review

      Thryv

      • Increased Social Media Presence has kept us in touch with clients
      • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
      Read full review

      Screenshots

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