What users are saying about
8 Ratings
1 Rating
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Score 1 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Subscription Genius

I would avoid [it] for any subscription management. Personally, we had a torrid experience with the product and company. The platform is dated and feels like an afterthought or a sideline project for Pape Ventures. They certainly don’t invest any time in developing the product and it feels like there is a real ‘Can’t do’ attitude from the management.
Tom Watts | TrustRadius Reviewer

TeamUp

It is very helpful for an organization where many people are working remotely. Especially when people are from different time zones and they need to be reminded a few minutes before the event. It is also useful to keep track of certain events such as meetings and employees taking leave. And it is a handy tool when you need to be reminded about recurring events such as daily standing meetings.
Anonymous | TrustRadius Reviewer

Pros

Subscription Genius

  • Initial sales was strong.
  • Their website looks the part.
  • You feel like they are genuine.
Tom Watts | TrustRadius Reviewer

TeamUp

  • Simplified customer signups.
  • Customer service when we have unique problems.
  • Makes it easy to accept payments.
Warren Wallace | TrustRadius Reviewer

Cons

Subscription Genius

  • Failed to deliver on promises.
  • Auto renew function never worked from the start.
  • Facebook Pixel Tracking never worked.
  • Support failed to return calls.
  • Support failed to return emails.
  • Generally ignored.
  • It ended up costing us double. I had to waste time chasing them to deliver on a product that never worked.
  • Feels like a side project or afterthought.
  • No new development time.
  • Feels like it has been mothballed.
Tom Watts | TrustRadius Reviewer

TeamUp

  • Need more variability in colors.
  • Some colors can't be seen when too many people are assigned to one appointment.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Support Rating

Subscription Genius

No score
No answers yet
No answers on this topic

TeamUp

TeamUp 10.0
Based on 2 answers
I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Alternatives Considered

Subscription Genius

No answers on this topic

TeamUp

I find TeamUp really easy to use. We do not need much prior knowledge before starting to use it. Also, your team can collaborate under the common calendar workspace, which is important for organizational use.
Anonymous | TrustRadius Reviewer

Return on Investment

Subscription Genius

  • We actually lost money and further time
  • We ended up reverting back to manual subscription management
Tom Watts | TrustRadius Reviewer

TeamUp

  • Cost is low and varies by amount of customer use.
Warren Wallace | TrustRadius Reviewer

Pricing Details

Subscription Genius

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TeamUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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