What users are saying about
11 Ratings
195 Ratings
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Score 7 out of 100
11 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Zoho People

Zoho People is a great option for storing employee information, and for tracking time. Because of the nature of my organization and my role in it I haven't used all of the features, but the program is intuitive and aesthetically pleasing, and has worked well for our organization in the functions we have used it for.
Hope Cutchins | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

SAP SuccessFactors
7.6
Zoho People
Employee demographic data
SAP SuccessFactors
6.9
Zoho People
Employment history
SAP SuccessFactors
7.8
Zoho People
Job profiles and administration
SAP SuccessFactors
7.0
Zoho People
Workflow for transfers, promotions, pay raises, etc.
SAP SuccessFactors
7.1
Zoho People
Organizational charting
SAP SuccessFactors
8.3
Zoho People
Organization and location management
SAP SuccessFactors
8.2
Zoho People
Compliance data (COBRA, OSHA, etc.)
SAP SuccessFactors
7.5
Zoho People

Payroll Management

SAP SuccessFactors
7.5
Zoho People
Pay calculation
SAP SuccessFactors
8.3
Zoho People
Support for external payroll vendors
SAP SuccessFactors
7.0
Zoho People
Benefit plan administration
SAP SuccessFactors
7.8
Zoho People
Direct deposit files
SAP SuccessFactors
7.5
Zoho People
Salary revision and increment management
SAP SuccessFactors
8.0
Zoho People
Reimbursement management
SAP SuccessFactors
6.6
Zoho People

Leave and Attendance Management

SAP SuccessFactors
8.5
Zoho People
Approval workflow
SAP SuccessFactors
8.9
Zoho People
Balance details
SAP SuccessFactors
8.5
Zoho People
Annual carry-forward and encashment
SAP SuccessFactors
8.0
Zoho People

Employee Self Service

SAP SuccessFactors
7.9
Zoho People
View and generate pay and benefit information
SAP SuccessFactors
8.0
Zoho People
Update personal information
SAP SuccessFactors
8.1
Zoho People
View company policy documentation
SAP SuccessFactors
7.7
Zoho People
Employee recognition
SAP SuccessFactors
7.6
Zoho People
View job history
SAP SuccessFactors
8.5
Zoho People

Asset Management

SAP SuccessFactors
7.5
Zoho People
Tracking of all physical assets
SAP SuccessFactors
7.5
Zoho People

HR Reporting

SAP SuccessFactors
6.0
Zoho People
Report builder
SAP SuccessFactors
6.2
Zoho People
Pre-built reports
SAP SuccessFactors
5.8
Zoho People
Ability to combine HR data with external data
SAP SuccessFactors
6.1
Zoho People

Onboarding

SAP SuccessFactors
7.5
Zoho People
New hire portal
SAP SuccessFactors
7.5
Zoho People
Manager tracking tools
SAP SuccessFactors
6.8
Zoho People

Performance and Goals

SAP SuccessFactors
7.9
Zoho People
Corporate goal setting
SAP SuccessFactors
7.7
Zoho People
Individual goal setting
SAP SuccessFactors
8.0
Zoho People
Line-of sight-visibility
SAP SuccessFactors
7.8
Zoho People
Performance tracking
SAP SuccessFactors
7.7
Zoho People

Performance Management

SAP SuccessFactors
8.1
Zoho People
Performance plans
SAP SuccessFactors
7.8
Zoho People
Performance improvement plans
SAP SuccessFactors
7.6
Zoho People
Review status tracking
SAP SuccessFactors
8.5
Zoho People
Review reminders
SAP SuccessFactors
7.8
Zoho People
Multiple review frequency
SAP SuccessFactors
8.4
Zoho People

Succession Planning

SAP SuccessFactors
7.8
Zoho People
Create succession plans/pools
SAP SuccessFactors
7.8
Zoho People
Candidate ranking
SAP SuccessFactors
7.4
Zoho People
Candidate search
SAP SuccessFactors
8.1
Zoho People
Candidate development
SAP SuccessFactors
7.8
Zoho People

Recruiting / ATS

SAP SuccessFactors
5.6
Zoho People
Job Requisition Management
SAP SuccessFactors
6.9
Zoho People
Company Website Posting
SAP SuccessFactors
7.2
Zoho People
Publish to Social Media
SAP SuccessFactors
6.3
Zoho People
Job Search Site Posting
SAP SuccessFactors
6.9
Zoho People
Duplicate Candidate Prevention
SAP SuccessFactors
6.5
Zoho People
Applicant Tracking
SAP SuccessFactors
7.1
Zoho People
Notifications and Alerts
SAP SuccessFactors
7.2
Zoho People

Pros

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Zoho People

  • The time-tracking feature is really helpful, and it's great that you can use that feature from the app.
  • We also use Zoho Recruit for applications, so Zoho People was a logical choice for managing HR information for our staff and members, and the two integrate really well together.
Hope Cutchins | TrustRadius Reviewer

Cons

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Zoho People

  • We have had some trouble recently with getting new users set up. However, the support team at Zoho has been really responsive and helpful, so that's nice.
Hope Cutchins | TrustRadius Reviewer

Likelihood to Renew

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Zoho People

No score
No answers yet
No answers on this topic

Usability

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Zoho People

No score
No answers yet
No answers on this topic

Support Rating

SAP SuccessFactors

SAP SuccessFactors 6.5
Based on 20 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Zoho People

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Zoho People

No answers on this topic

Return on Investment

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Zoho People

  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
Hope Cutchins | TrustRadius Reviewer

Screenshots

Pricing Details

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho People

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP SuccessFactors
6.9
Zoho People
9.0

Likelihood to Renew

SAP SuccessFactors
7.0
Zoho People

Usability

SAP SuccessFactors
8.0
Zoho People

Support Rating

SAP SuccessFactors
6.5
Zoho People

Online Training

SAP SuccessFactors
8.0
Zoho People

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