What users are saying about
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.4 out of 101

Likelihood to Recommend

SAP SuccessFactors Learning

One of the big considerations is how your process can be supported by the software. You should clearly map out what you want to do and how you'd like the software to support it. That way, you can identify potential issues or software deficiencies up front.
No photo available

Feature Rating Comparison

Onboarding

SAP SuccessFactors Learning
7.8
New hire portal
SAP SuccessFactors Learning
8.3
Manager tracking tools
SAP SuccessFactors Learning
7.5
Compliance tracking and reporting
SAP SuccessFactors Learning
7.5

Performance and Goals

SAP SuccessFactors Learning
8.6
Corporate goal setting
SAP SuccessFactors Learning
8.4
Subordinate goal setting
SAP SuccessFactors Learning
8.9
Individual goal setting
SAP SuccessFactors Learning
8.7
Line-of sight-visibility
SAP SuccessFactors Learning
8.1
Performance tracking
SAP SuccessFactors Learning
8.8

Performance Management

SAP SuccessFactors Learning
8.2
Performance plans
SAP SuccessFactors Learning
8.6
Plan weighting
SAP SuccessFactors Learning
8.1
Manager note taking
SAP SuccessFactors Learning
7.5
Performance improvement plans
SAP SuccessFactors Learning
8.3
Review status tracking
SAP SuccessFactors Learning
8.9
Rater nomination workflow
SAP SuccessFactors Learning
8.0
Review reminders
SAP SuccessFactors Learning
8.5
Workflow restrictions
SAP SuccessFactors Learning
9.1
Multiple review frequency
SAP SuccessFactors Learning
7.7
Reporting
SAP SuccessFactors Learning
7.2

Succession Planning

SAP SuccessFactors Learning
8.2
Create succession plans/pools
SAP SuccessFactors Learning
8.7
Candidate ranking
SAP SuccessFactors Learning
8.0
Candidate search
SAP SuccessFactors Learning
8.4
Candidate development
SAP SuccessFactors Learning
7.9

Recruiting / ATS

SAP SuccessFactors Learning
5.6
Job Requisition Management
SAP SuccessFactors Learning
5.6
Company Website Posting
SAP SuccessFactors Learning
5.7
Publish to Social Media
SAP SuccessFactors Learning
5.7
Job Search Site Posting
SAP SuccessFactors Learning
5.7
Customized Application Form
SAP SuccessFactors Learning
5.2
Resume Management
SAP SuccessFactors Learning
6.2
Duplicate Candidate Prevention
SAP SuccessFactors Learning
5.6
Candidate Search
SAP SuccessFactors Learning
5.1
Applicant Tracking
SAP SuccessFactors Learning
6.2
Collaboration
SAP SuccessFactors Learning
5.6
Task Creation and Delegation
SAP SuccessFactors Learning
5.4
Email Templates
SAP SuccessFactors Learning
5.6
User Permissions
SAP SuccessFactors Learning
5.7
Notifications and Alerts
SAP SuccessFactors Learning
5.9
Reporting
SAP SuccessFactors Learning
5.2

Learning Management

SAP SuccessFactors Learning
5.7
Course authoring
SAP SuccessFactors Learning
5.5
Course catalog or library
SAP SuccessFactors Learning
6.5
Player/Portal
SAP SuccessFactors Learning
5.5
Learning content
SAP SuccessFactors Learning
6.5
Mobile friendly
SAP SuccessFactors Learning
5.0
Progress tracking & certifications
SAP SuccessFactors Learning
6.0
Assignments
SAP SuccessFactors Learning
6.5
Compliance management
SAP SuccessFactors Learning
5.0
Learning administration
SAP SuccessFactors Learning
5.5
Learning reporting & analytics
SAP SuccessFactors Learning
5.5
Social learning
SAP SuccessFactors Learning
5.0

Pros

SAP SuccessFactors Learning

  • Overall good product. They have a myriad of options, the modules are highly customizable, and it's not buggy.
  • SuccessFactors is always working to provide ways for admins to do more - even those of us that don't write code. The SuccessFactory was a great innovation that allowed us to make adjustments to our modules without having to engage a professional services company or one of their implementation teams.
  • Innovation - the company really is interested in making a better product and making the experience of their users better. There are constantly new upgrades (that are actually good!) coming out, and they often poll their user base for interest on new features.
Jim Spena profile photo

Cons

SAP SuccessFactors Learning

  • Sometimes there are too many clicks to get to where you want to go
Stephanie Owens profile photo

Likelihood to Renew

SAP SuccessFactors Learning

SAP SuccessFactors Learning 7.0
Based on 15 answers
Our corporate offices are investing alot of money in SF. It will only grow at our company.
Ellen Meister profile photo

Usability

SAP SuccessFactors Learning

SAP SuccessFactors Learning 8.0
Based on 4 answers
The goals module could be a little more straightforward in terms of aligning and linking goals. The employee central is relatively new, so it's been a little buggy and we've had to use workarounds. However, overall I am very satisfied.
No photo available

Reliability and Availability

SAP SuccessFactors Learning

SAP SuccessFactors Learning 8.9
Based on 2 answers
If you had asked me before the summer, I would have rated them 10/10 for up time. I am not sure if it was due to the SAP acquisition or not, but we had quite a few significant issues over the summer. Their servers have been bombarded. I know they are setting up new data centers, so some of these issues are supposed to go away. We have had more downtime than I think is acceptable, especially based on past performance.
No photo available

Performance

SAP SuccessFactors Learning

SAP SuccessFactors Learning 6.2
Based on 2 answers
We had some slow downs in last 6 months because of the server issues. They were experiencing load balancing issues. In previous years we have not had problems. We do batch our appraisals into one time at the end of our fiscal year which is June.
No photo available

Support

SAP SuccessFactors Learning

SAP SuccessFactors Learning 5.0
Based on 4 answers
When hit issues in the first year, they were responsive. Single sign-on was an issue we worked around initially
No photo available

In-Person Training

SAP SuccessFactors Learning

SAP SuccessFactors Learning 9.0
Based on 1 answer
It's great. Whenever we've asked for in person training, it's been very tailored to our needs. There's a lot of good discussion before hand in preparation.
No photo available

Online Training

SAP SuccessFactors Learning

SAP SuccessFactors Learning 8.0
Based on 2 answers
When available it is good, for new products. It has been slow to get up and running and should be more expansive.
No photo available

Implementation

SAP SuccessFactors Learning

SAP SuccessFactors Learning 7.5
Based on 2 answers
In reference to the implementation of Employee Central, the consultants were less familiar with certain aspects of product as it's new. I would have liked them to have better handle on all aspects of product as there were some things we had to go back and change. They were however helpful and open to discussion all the time. They were very accessible to us.
No photo available

Alternatives Considered

SAP SuccessFactors Learning

It was user-friendly; customer service was helpful and always available.
Stephanie Owens profile photo

Return on Investment

SAP SuccessFactors Learning

  • Negative Impact: Never could reach customer service to have questions answered so they were never solved.
  • Negative Impact: We ended up not using this software anymore because of frustration, which in return we ended up losing money.
  • Negative Impact: Managers frustrated because of the difficulty in using the software, which in turn made them frustrated with HR and they ended up going a different route of doing performance reviews.
  • Negative impact: Performance Reviews were not getting completed due to difficulties which in return made merit increases and evaluations postponed.
Sierra Hirschi profile photo

Pricing Details

SAP SuccessFactors Learning

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison