6 Ratings
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Score 6.8 out of 100
31 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Prospecting

    Sugar Connect

    Feature Set Not Supported
    N/A
    8.1

    Node.io by SugarCRM

    81%
    Node.io by SugarCRM ranks higher in 6/6 features

    Advanced search

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Identification of new leads

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    List quality

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    List upload/download

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Ideal customer targeting

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Load time/data access

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Sales Intelligence Data Standards

    Sugar Connect

    Feature Set Not Supported
    N/A
    9.6

    Node.io by SugarCRM

    96%
    Node.io by SugarCRM ranks higher in 3/3 features

    Contact information

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Company information

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Industry information

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Data Augmentation & Lead Qualification

    Sugar Connect

    Feature Set Not Supported
    N/A
    8.0

    Node.io by SugarCRM

    80%
    Node.io by SugarCRM ranks higher in 8/8 features

    Lead qualification process

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Smart lists and recommendations

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Salesforce integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Company/business profiles

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Alerts and reminders

    N/A
    0 Ratings
    8.6
    86%
    3 Ratings

    Data hygiene

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Tags

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Filters and segmentation

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Sales Intelligence Email Features

    Sugar Connect

    Feature Set Not Supported
    N/A
    10.0

    Node.io by SugarCRM

    100%
    Node.io by SugarCRM ranks higher in 2/2 features

    Sales email templates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Append emails to records

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Node.io by SugarCRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Sugar Connect

    70%
    2 Ratings
    7.6

    Node.io by SugarCRM

    76%
    4 Ratings

    Likelihood to Recommend

    SugarCRM

    It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
    Read full review

    SugarCRM

    The way Community Tax uses Sugar from a users point of view is, it can house a lot of information for either a company or individual with the option of adding additional sub cases . The down side is there are licenses issued per user and 1 per user is not enough because most of the time we are multitasking. Therefore a program/software would be more suitable instead of using a URL.
    Read full review

    Pros

    SugarCRM

    • Makes saving emails in SugarCRM really easy
    • Flexible as to which types of records you can save to
    • Accurate reporting on opens and clicks
    • Easily add new records to SugarCRM from Gmail inbox
    Read full review

    SugarCRM

    • Recalls data quickly and efficiently
    • Allows data to be easily transferred between employees and departments
    • Clear signaling of the client's case status and preferences for service
    Read full review

    Cons

    SugarCRM

    • The payment plan that Collabspot provides does not have many advantages over the free plan.
    • The scores do not reflect the true assessment towards clients and candidates.
    • Mail templates have an outdated design.
    Read full review

    SugarCRM

    • I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
    • Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
    • The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.
    Read full review

    Pricing Details

    Sugar Connect

    Starting Price

    Editions & Modules

    Sugar Connect editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Node.io by SugarCRM

      Starting Price

      Editions & Modules

      Node.io by SugarCRM editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Alternatives Considered

        SugarCRM

        Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
        Read full review

        SugarCRM

        Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
        Read full review

        Return on Investment

        SugarCRM

        • The staff that enters is of guaranteed quality.
        • Customers can respond to our requests quickly.
        • The staff of the administration is much more committed to their work.
        Read full review

        SugarCRM

        • Random updates.
        • Licenses per user.
        • Automatically logging out.
        Read full review

        Screenshots

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