35 Ratings
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Score 6.9 out of 100
17 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Human Resource Management

    1.9

    SumTotal Talent Development

    19%

    Trakstar Hire

    Feature Set Not Supported
    N/A
    SumTotal Talent Development ranks higher in 7/7 features

    Employee demographic data

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Employment history

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Job profiles and administration

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Organizational charting

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Organization and location management

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Payroll Management

    3.3

    SumTotal Talent Development

    33%

    Trakstar Hire

    Feature Set Not Supported
    N/A
    SumTotal Talent Development ranks higher in 4/4 features

    Pay calculation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Support for external payroll vendors

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Benefit plan administration

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Direct deposit files

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Leave and Attendance Management

    3.0

    SumTotal Talent Development

    30%

    Trakstar Hire

    Feature Set Not Supported
    N/A
    SumTotal Talent Development ranks higher in 2/2 features

    Balance details

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Annual carry-forward and encashment

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Employee Self Service

    3.0

    SumTotal Talent Development

    30%

    Trakstar Hire

    Feature Set Not Supported
    N/A
    SumTotal Talent Development ranks higher in 3/3 features

    View and generate pay and benefit information

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Update personal information

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    View job history

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    HR Reporting

    1.0

    SumTotal Talent Development

    10%

    Trakstar Hire

    Feature Set Not Supported
    N/A
    SumTotal Talent Development ranks higher in 1/1 features

    Report builder

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Recruiting / ATS

    SumTotal Talent Development

    Feature Set Not Supported
    N/A
    8.8

    Trakstar Hire

    88%
    Trakstar Hire ranks higher in 15/15 features

    Job Requisition Management

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Company Website Posting

    N/A
    0 Ratings
    9.5
    95%
    9 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.8
    78%
    7 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Customized Application Form

    N/A
    0 Ratings
    7.7
    77%
    10 Ratings

    Resume Management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Candidate Search

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    9.6
    96%
    11 Ratings

    Collaboration

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Task Creation and Delegation

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Email Templates

    N/A
    0 Ratings
    9.4
    94%
    11 Ratings

    User Permissions

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Reporting

    N/A
    0 Ratings
    9.4
    94%
    7 Ratings

    Attribute Ratings

    • SumTotal Talent Development is rated higher in 1 area: Likelihood to Renew
    • Trakstar Hire is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    1.1

    SumTotal Talent Development

    11%
    7 Ratings
    9.1

    Trakstar Hire

    91%
    11 Ratings

    Likelihood to Renew

    6.0

    SumTotal Talent Development

    60%
    5 Ratings
    1.0

    Trakstar Hire

    10%
    1 Rating

    Usability

    2.0

    SumTotal Talent Development

    20%
    2 Ratings
    8.0

    Trakstar Hire

    80%
    1 Rating

    Support Rating

    3.0

    SumTotal Talent Development

    30%
    4 Ratings
    10.0

    Trakstar Hire

    100%
    2 Ratings

    Likelihood to Recommend

    SumTotal

    I personally, am not a fan of SumTotal. I have worked on several different HRIS and Payroll systems which outweigh all aspects of SumTotal (Lawson Interface Desktop, Ceridian Dayforce, ADP Enterprise, and Ultimate Software's UltiPro). As antiquated as Lawson felt, it had more functionality than SumTotal. Of course, all others I worked on were for the most part cloud based and had modern functionality to go with it.
    Read full review

    Trakstar

    Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
    Read full review

    Pros

    SumTotal

    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Read full review

    Trakstar

    • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
    • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
    • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
    • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
    • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
    Read full review

    Cons

    SumTotal

    • Navigation (too many clicks to get anything done).
    • Reporting is complicated.
    • Buttons everywhere that don't do anything.
    • Features enabled that don't fully work or function the way they should.
    • Support for the product is lacking.
    Read full review

    Trakstar

    • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
    • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
    • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
    Read full review

    Pricing Details

    SumTotal Talent Development

    Starting Price

    Editions & Modules

    SumTotal Talent Development editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trakstar Hire

      Starting Price

      Editions & Modules

      Trakstar Hire editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        SumTotal

        I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
        Read full review

        Trakstar

        We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
        Read full review

        Usability

        SumTotal

        I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
        Read full review

        Trakstar

        Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
        Read full review

        Support Rating

        SumTotal

        We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
        Read full review

        Trakstar

        The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
        Read full review

        Alternatives Considered

        SumTotal

        When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
        Read full review

        Trakstar

        Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
        Read full review

        Return on Investment

        SumTotal

        • Clean front-end user interface for easier course catalog management.
        • Reporting has been more difficult than previous LMS.
        • Audience building has more variables making it more difficult to manage.
        • Slower overall client turnaround due to admin side interface.
        Read full review

        Trakstar

        • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
        • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
        Read full review

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