SumTotal Talent Development vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SumTotal Talent Development
Score 7.7 out of 10
Enterprise companies (1,001+ employees)
The SumTotal Core Platform (formerly elixHR) is a human resource information system (HRIS) integrable with the SumTotal Talent Expansion Suite of software: SumTotal (LMS), and the SumTotal Work workforce management and payroll system. All SumTotal software is now offered and supported by Skillsoft since the October 2014 acquisition.N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
SumTotal Talent DevelopmentUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SumTotal Talent DevelopmentUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SumTotal Talent DevelopmentUKG Pro
Considered Both Products
SumTotal Talent Development
Chose SumTotal Talent Development
SumTotal does not stack up to any of the above HCM software.
UKG Pro
Chose UKG Pro
We have used both ADP and Ultipro. Ultipro is definitely the superior product.
Top Pros
Top Cons
Features
SumTotal Talent DevelopmentUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SumTotal Talent Development
1.9
1 Ratings
122% below category average
UKG Pro
8.4
803 Ratings
7% above category average
Employee demographic data1.01 Ratings8.8731 Ratings
Employment history5.01 Ratings8.7762 Ratings
Job profiles and administration2.01 Ratings8.6733 Ratings
Workflow for transfers, promotions, pay raises, etc.1.01 Ratings8.3721 Ratings
Organizational charting1.01 Ratings7.7643 Ratings
Organization and location management1.01 Ratings8.2656 Ratings
Compliance data (COBRA, OSHA, etc.)2.01 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SumTotal Talent Development
3.3
1 Ratings
83% below category average
UKG Pro
8.6
746 Ratings
7% above category average
Pay calculation8.01 Ratings9.0709 Ratings
Support for external payroll vendors1.01 Ratings8.2336 Ratings
Benefit plan administration1.01 Ratings8.1643 Ratings
Direct deposit files3.01 Ratings9.3702 Ratings
Off-cycle/On-Demand payment00 Ratings8.8231 Ratings
Salary revision and increment management00 Ratings8.8573 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SumTotal Talent Development
6.7
3 Ratings
18% below category average
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow8.52 Ratings8.8504 Ratings
Balance details8.53 Ratings8.4529 Ratings
Annual carry-forward and encashment3.01 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SumTotal Talent Development
3.0
1 Ratings
92% below category average
UKG Pro
8.5
798 Ratings
5% above category average
View and generate pay and benefit information5.01 Ratings8.8769 Ratings
Update personal information2.01 Ratings8.9776 Ratings
View job history2.01 Ratings8.9759 Ratings
View company policy documentation00 Ratings8.5564 Ratings
Employee recognition00 Ratings7.4287 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SumTotal Talent Development
7.2
3 Ratings
5% below category average
UKG Pro
7.7
734 Ratings
1% above category average
Report builder7.03 Ratings7.7714 Ratings
Pre-built reports6.52 Ratings7.9724 Ratings
Ability to combine HR data with external data8.01 Ratings7.5495 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SumTotal Talent Development
8.2
2 Ratings
2% above category average
UKG Pro
8.6
557 Ratings
7% above category average
New hire portal8.02 Ratings8.6554 Ratings
Manager tracking tools8.52 Ratings8.7444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SumTotal Talent Development
8.8
1 Ratings
8% above category average
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting9.01 Ratings8.1293 Ratings
Individual goal setting8.01 Ratings7.7359 Ratings
Line-of sight-visibility9.01 Ratings7.9251 Ratings
Performance tracking9.01 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SumTotal Talent Development
8.2
2 Ratings
3% above category average
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans8.02 Ratings7.8415 Ratings
Performance improvement plans7.52 Ratings7.7326 Ratings
Review status tracking8.02 Ratings8.3436 Ratings
Review reminders8.52 Ratings8.3397 Ratings
Multiple review frequency9.01 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SumTotal Talent Development
7.0
1 Ratings
12% below category average
UKG Pro
8.4
187 Ratings
6% above category average
Create succession plans/pools8.01 Ratings8.5155 Ratings
Candidate search7.01 Ratings8.4163 Ratings
Candidate development6.01 Ratings8.5152 Ratings
Candidate ranking00 Ratings8.3164 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SumTotal Talent Development
7.9
2 Ratings
2% above category average
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management8.02 Ratings8.8434 Ratings
Company Website Posting7.52 Ratings9.1422 Ratings
Publish to Social Media8.02 Ratings8.7333 Ratings
Job Search Site Posting8.52 Ratings8.8390 Ratings
Duplicate Candidate Prevention6.52 Ratings7.1323 Ratings
Applicant Tracking8.02 Ratings8.6421 Ratings
Notifications and Alerts8.52 Ratings8.4388 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SumTotal Talent Development
-
Ratings
UKG Pro
8.5
189 Ratings
9% above category average
Tracking of all physical assets00 Ratings8.5189 Ratings
Best Alternatives
SumTotal Talent DevelopmentUKG Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SumTotal Talent DevelopmentUKG Pro
Likelihood to Recommend
7.5
(9 ratings)
8.3
(928 ratings)
Likelihood to Renew
6.0
(5 ratings)
8.9
(194 ratings)
Usability
2.0
(2 ratings)
8.5
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.4
(331 ratings)
Support Rating
3.0
(2 ratings)
6.5
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
9.9
(65 ratings)
Product Scalability
-
(0 ratings)
9.4
(93 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
SumTotal Talent DevelopmentUKG Pro
Likelihood to Recommend
SumTotal
Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
SumTotal
  • Assign complete learning plans to users so they don't have to spend time searching for courses.
  • Export learner's transcripts so managers can easily see their employee's progress.
  • Embed Social Media feeds that are relevant to their business.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
SumTotal
  • Reporting
  • Mass importing of manual checks to be issued in California
  • Ability to fund pay cards immediately
  • Perform gross-up calculations within the payroll system automatically
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
SumTotal
I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
SumTotal
I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
SumTotal
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Performance
SumTotal
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
SumTotal
We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
Read full review
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
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In-Person Training
SumTotal
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
SumTotal
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
SumTotal
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
SumTotal
When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
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UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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Scalability
SumTotal
No answers on this topic
UKG
Read full review
Return on Investment
SumTotal
  • Clean front-end user interface for easier course catalog management.
  • Reporting has been more difficult than previous LMS.
  • Audience building has more variables making it more difficult to manage.
  • Slower overall client turnaround due to admin side interface.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

SumTotal Talent Development Screenshots

Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice