What users are saying about
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Top Rated
301 Ratings
33 Ratings
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Score 6.5 out of 100

UKG Ready

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Top Rated
301 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

SumTotal Talent Development

SumTotal Learn is well-suited for Life Science industries (based on my experience) from the compliance perspective and also in dealing with GxP document management. It has GDPR regulations as well hence can be used in EU regions as well. If the organization is small or medium-sized, then the license and implementation cost would be slightly high. However we get the value for the investment.
Anonymous | TrustRadius Reviewer

UKG Ready

This product really has few peers in the SMB market for time and labor. The product was developed by SaasHR in Branchburg, NJ, purchased by Kronos in 2012, and acquired via a merger with Ultimate in 2020. The bones of the original product have stood the test of time and the incredible R&D at UKG just keeps improving it.
Steve Usarzewicz | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

SumTotal Talent Development
1.9
UKG Ready
7.4
Employee demographic data
SumTotal Talent Development
1.0
UKG Ready
8.6
Employment history
SumTotal Talent Development
5.0
UKG Ready
7.6
Job profiles and administration
SumTotal Talent Development
2.0
UKG Ready
7.6
Workflow for transfers, promotions, pay raises, etc.
SumTotal Talent Development
1.0
UKG Ready
7.3
Organizational charting
SumTotal Talent Development
1.0
UKG Ready
6.7
Organization and location management
SumTotal Talent Development
1.0
UKG Ready
7.0
Compliance data (COBRA, OSHA, etc.)
SumTotal Talent Development
2.0
UKG Ready
7.3

Payroll Management

SumTotal Talent Development
3.3
UKG Ready
8.0
Pay calculation
SumTotal Talent Development
8.0
UKG Ready
8.3
Support for external payroll vendors
SumTotal Talent Development
1.0
UKG Ready
7.8
Benefit plan administration
SumTotal Talent Development
1.0
UKG Ready
7.8
Direct deposit files
SumTotal Talent Development
3.0
UKG Ready
8.7
Off-cycle/On-Demand payment
SumTotal Talent Development
UKG Ready
8.0
Salary revision and increment management
SumTotal Talent Development
UKG Ready
7.4

Leave and Attendance Management

SumTotal Talent Development
3.0
UKG Ready
7.6
Balance details
SumTotal Talent Development
3.0
UKG Ready
7.5
Annual carry-forward and encashment
SumTotal Talent Development
3.0
UKG Ready
7.4
Approval workflow
SumTotal Talent Development
UKG Ready
7.7

Employee Self Service

SumTotal Talent Development
3.0
UKG Ready
8.0
View and generate pay and benefit information
SumTotal Talent Development
5.0
UKG Ready
8.3
Update personal information
SumTotal Talent Development
2.0
UKG Ready
8.4
View job history
SumTotal Talent Development
2.0
UKG Ready
7.5
View company policy documentation
SumTotal Talent Development
UKG Ready
7.8

HR Reporting

SumTotal Talent Development
1.0
UKG Ready
7.6
Report builder
SumTotal Talent Development
1.0
UKG Ready
7.6
Pre-built reports
SumTotal Talent Development
UKG Ready
7.6

Asset Management

SumTotal Talent Development
UKG Ready
7.2
Tracking of all physical assets
SumTotal Talent Development
UKG Ready
7.2

Onboarding

SumTotal Talent Development
UKG Ready
6.9
New hire portal
SumTotal Talent Development
UKG Ready
7.0
Manager tracking tools
SumTotal Talent Development
UKG Ready
6.9

Performance and Goals

SumTotal Talent Development
UKG Ready
6.6
Individual goal setting
SumTotal Talent Development
UKG Ready
6.6
Performance tracking
SumTotal Talent Development
UKG Ready
6.6

Performance Management

SumTotal Talent Development
UKG Ready
7.1
Performance plans
SumTotal Talent Development
UKG Ready
7.0
Performance improvement plans
SumTotal Talent Development
UKG Ready
6.9
Review status tracking
SumTotal Talent Development
UKG Ready
7.3
Review reminders
SumTotal Talent Development
UKG Ready
7.5
Multiple review frequency
SumTotal Talent Development
UKG Ready
6.9

Succession Planning

SumTotal Talent Development
UKG Ready
5.8
Create succession plans/pools
SumTotal Talent Development
UKG Ready
5.8

Recruiting / ATS

SumTotal Talent Development
UKG Ready
6.8
Job Requisition Management
SumTotal Talent Development
UKG Ready
7.0
Company Website Posting
SumTotal Talent Development
UKG Ready
7.0
Publish to Social Media
SumTotal Talent Development
UKG Ready
6.1
Job Search Site Posting
SumTotal Talent Development
UKG Ready
6.9
Duplicate Candidate Prevention
SumTotal Talent Development
UKG Ready
6.6
Applicant Tracking
SumTotal Talent Development
UKG Ready
6.8
Notifications and Alerts
SumTotal Talent Development
UKG Ready
7.4

Pros

SumTotal Talent Development

  • Assign complete learning plans to users so they don't have to spend time searching for courses.
  • Export learner's transcripts so managers can easily see their employee's progress.
  • Embed Social Media feeds that are relevant to their business.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

SumTotal Talent Development

  • Reporting
  • Mass importing of manual checks to be issued in California
  • Ability to fund pay cards immediately
  • Perform gross-up calculations within the payroll system automatically
Anonymous | TrustRadius Reviewer

UKG Ready

  • It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
  • The HR processes seem to be pretty lengthy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SumTotal Talent Development

SumTotal Talent Development 10.0
Based on 6 answers
I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
Kimberly Barricklow | TrustRadius Reviewer

UKG Ready

UKG Ready 8.9
Based on 10 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

SumTotal Talent Development

SumTotal Talent Development 2.0
Based on 2 answers
I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 26 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

SumTotal Talent Development

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

SumTotal Talent Development

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.9
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

SumTotal Talent Development

SumTotal Talent Development 6.3
Based on 6 answers
I am supporting SumTotal Learn because I have been using the product since 2015 as a user and as an implementation consultant. The application provides the overall learning solutions to large organizations. It is in compliance with GDPR, CFR 11, and other regulatory requirements hence suitable for industries having mandatory compliance requirements. From value for money to customer support, SumTotal earns good credits for its performance, features, etc.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

SumTotal Talent Development

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.7
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

SumTotal Talent Development

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.3
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

SumTotal Talent Development

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.7
Based on 10 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SumTotal Talent Development

When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
Anonymous | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

SumTotal Talent Development

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

SumTotal Talent Development

  • Clean front-end user interface for easier course catalog management.
  • Reporting has been more difficult than previous LMS.
  • Audience building has more variables making it more difficult to manage.
  • Slower overall client turnaround due to admin side interface.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

Screenshots

Pricing Details

SumTotal Talent Development

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

SumTotal Talent Development
5.5
UKG Ready
7.9

Likelihood to Renew

SumTotal Talent Development
10.0
UKG Ready
8.9

Usability

SumTotal Talent Development
2.0
UKG Ready
7.9

Reliability and Availability

SumTotal Talent Development
UKG Ready
9.3

Performance

SumTotal Talent Development
UKG Ready
8.9

Support Rating

SumTotal Talent Development
6.3
UKG Ready
7.9

In-Person Training

SumTotal Talent Development
UKG Ready
6.7

Online Training

SumTotal Talent Development
UKG Ready
8.3

Implementation Rating

SumTotal Talent Development
UKG Ready
6.7

Scalability

SumTotal Talent Development
UKG Ready
9.3

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