11:11 Disaster Recovery as a Service (DRaaS) vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
11:11 Disaster Recovery as a Service (DRaaS)
Score 7.7 out of 10
N/A
11:11 Systems Disaster Recovery as a Service (DRaaS) was designed to provide end-to-end solutions and technology to meet organizations' recovery requirements.N/A
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Editions & Modules
No answers on this topic
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Top Pros
Top Cons
Features
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
11:11 Disaster Recovery as a Service (DRaaS)
-
Ratings
Carbonite Server
8.6
21 Ratings
5% above category average
Universal recovery00 Ratings8.37 Ratings
Instant recovery00 Ratings8.28 Ratings
Recovery verification00 Ratings7.97 Ratings
Business application protection00 Ratings10.014 Ratings
Multiple backup destinations00 Ratings10.015 Ratings
Incremental backup identification00 Ratings10.019 Ratings
Backup to the cloud00 Ratings10.020 Ratings
Deduplication and file compression00 Ratings7.612 Ratings
Snapshots00 Ratings10.010 Ratings
Flexible deployment00 Ratings7.99 Ratings
Management dashboard00 Ratings7.59 Ratings
Platform support00 Ratings7.510 Ratings
Retention options00 Ratings7.711 Ratings
Encryption00 Ratings8.511 Ratings
Best Alternatives
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Small Businesses

No answers on this topic

Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Likelihood to Recommend
8.0
(1 ratings)
9.0
(35 ratings)
Likelihood to Renew
-
(0 ratings)
4.8
(6 ratings)
Usability
-
(0 ratings)
5.5
(1 ratings)
Support Rating
-
(0 ratings)
5.5
(1 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
11:11 Disaster Recovery as a Service (DRaaS)Carbonite Server
Likelihood to Recommend
11:11 Systems
Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings. For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
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Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Pros
11:11 Systems
  • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
  • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
  • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
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Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
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Cons
11:11 Systems
  • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
  • Limited expertise in Solaris (Sun) regarding their managed services offerings.
  • Often times a laborious process to engage someone to do hands/feet work.
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Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Likelihood to Renew
11:11 Systems
No answers on this topic
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Usability
11:11 Systems
No answers on this topic
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
11:11 Systems
No answers on this topic
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
11:11 Systems
No answers on this topic
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
11:11 Systems
I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
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Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Return on Investment
11:11 Systems
  • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
  • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
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Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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ScreenShots