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598 Ratings
2 Ratings
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Score 7.7 out of 100

Unitrends Data Center Backup and Recovery

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598 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Sungard Availability Services DRaaS

Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings.For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

I am not familiar with their normal Back-Up service as we implemented the Virtual Appliance, so speaking from that point of view, I would say here that if you're looking for an efficient and capable solution to keep your servers backed up and able to spool up quickly in the event of an issue at your physical location, you can't really go wrong with this solution. However, if all you need is your files backed up to a cloud service, you may be better off looking at one of their other options or another service altogether.
Marouane Tohme | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.5
Universal recovery
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.6
Live recovery
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.4
Recovery verification
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.5
Business application protection
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.3
Multiple backup destinations
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.3
Incremental backup identification
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.5
Backup to the cloud
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.4
Deduplication and file compression
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.5
Snapshots
Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.5

Pros

Sungard Availability Services DRaaS

  • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
  • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
  • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

  • Fully automated and customizable dashboards can run with less administrative attention
  • Will be able to run on virtual machines or can be deployed it as a virtual machine within the MS Azure or AWS.
  • AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Anonymous | TrustRadius Reviewer

Cons

Sungard Availability Services DRaaS

  • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
  • Limited expertise in Solaris (Sun) regarding their managed services offerings.
  • Often times a laborious process to engage someone to do hands/feet work.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
Matthew Simpson | TrustRadius Reviewer

Likelihood to Renew

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 9.2
Based on 25 answers
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Jason Rainsforth | TrustRadius Reviewer

Usability

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 8.6
Based on 14 answers
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
Anita Simoni | TrustRadius Reviewer

Reliability and Availability

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 6.0
Based on 2 answers
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
Troy Funte | TrustRadius Reviewer

Performance

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 5.5
Based on 2 answers
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
Troy Funte | TrustRadius Reviewer

Support Rating

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 8.5
Based on 39 answers
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
Anonymous | TrustRadius Reviewer

Online Training

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 7.5
Based on 2 answers
It was sufficient to get started. It was not super deep. We called support often to get going.
Troy Funte | TrustRadius Reviewer

Implementation Rating

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 9.0
Based on 20 answers
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Brett Williston | TrustRadius Reviewer

Alternatives Considered

Sungard Availability Services DRaaS

I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery solution is scalable for our use as a medium sized organization. Unitrends Data Center Backup and Recovery offers a solution in which we can backup multiple different kinds of sources, unlike the Veeam Backup & Replication solution.On top of that, Unitrends releases new updates on an ongoing basis. This helps to fix bugs and improvements on the solution itself.
Anonymous | TrustRadius Reviewer

Scalability

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 4.0
Based on 2 answers
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
Troy Funte | TrustRadius Reviewer

Return on Investment

Sungard Availability Services DRaaS

  • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
  • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

  • Positive - for what were paying for one SQL server to be a live backup, we were able to shut that down and protect our entire organization using Unitrends. We were able to get rid of the off-site storage costs as well as the manual process of changing out tapes.
  • The reporting and the BCDR tool for creating a disaster recovery plan is great. A lot of times we need to share our DR/BC plan for RFP's or when working with other businesses, and having a web portal to create and edit the plan and then just print to PDF, makes this whole process a breeze.
Anonymous | TrustRadius Reviewer

Screenshots

Sungard Availability Services DRaaS

Unitrends Data Center Backup and Recovery

Pricing Details

Sungard Availability Services DRaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Unitrends Data Center Backup and Recovery

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Sungard Availability Services DRaaS
8.0
Unitrends Data Center Backup and Recovery
8.3

Likelihood to Renew

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
9.2

Usability

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.6

Reliability and Availability

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
6.0

Performance

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
5.5

Support Rating

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
8.5

Online Training

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
7.5

Implementation Rating

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
9.0

Scalability

Sungard Availability Services DRaaS
Unitrends Data Center Backup and Recovery
4.0

Add comparison