<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1182 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Veeam Backup & Replication

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1182 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Data Center Backup

    Sungard Availability Services DRaaS

    Feature Set Not Supported
    N/A
    8.6

    Veeam Backup & Replication

    86%
    Veeam Backup & Replication ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.5
    85%
    142 Ratings

    Instant recovery

    N/A
    0 Ratings
    8.6
    86%
    153 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.8
    88%
    154 Ratings

    Business application protection

    N/A
    0 Ratings
    8.7
    87%
    140 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    8.7
    87%
    165 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    8.9
    89%
    171 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    8.3
    83%
    106 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.6
    86%
    159 Ratings

    Snapshots

    N/A
    0 Ratings
    8.8
    88%
    148 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.4
    84%
    137 Ratings

    Management dashboard

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Platform support

    N/A
    0 Ratings
    8.6
    86%
    141 Ratings

    Retention options

    N/A
    0 Ratings
    8.6
    86%
    143 Ratings

    Encryption

    N/A
    0 Ratings
    8.2
    82%
    122 Ratings

    Attribute Ratings

    • Veeam Backup & Replication is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Sungard Availability Services DRaaS

    80%
    1 Rating
    9.1

    Veeam Backup & Replication

    91%
    437 Ratings

    Likelihood to Renew

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    9.4

    Veeam Backup & Replication

    94%
    24 Ratings

    Usability

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    8.8

    Veeam Backup & Replication

    88%
    21 Ratings

    Availability

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    7.5

    Veeam Backup & Replication

    75%
    6 Ratings

    Performance

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    7.6

    Veeam Backup & Replication

    76%
    6 Ratings

    Support Rating

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    9.9

    Veeam Backup & Replication

    99%
    38 Ratings

    Implementation Rating

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    9.9

    Veeam Backup & Replication

    99%
    30 Ratings

    Configurability

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    8.3

    Veeam Backup & Replication

    83%
    5 Ratings

    Ease of integration

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    8.8

    Veeam Backup & Replication

    88%
    4 Ratings

    Product Scalability

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    7.8

    Veeam Backup & Replication

    78%
    5 Ratings

    Vendor post-sale

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    7.9

    Veeam Backup & Replication

    79%
    6 Ratings

    Vendor pre-sale

    Sungard Availability Services DRaaS

    N/A
    0 Ratings
    7.9

    Veeam Backup & Replication

    79%
    6 Ratings

    Likelihood to Recommend

    Sungard Availability Services

    Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings. For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
    Read full review

    Veeam Software

    In the past, when I looked at Veeam Backup & Replication, it did not support physical servers, only VMs. But now that it supports physical servers, we are able to use it. We are using it to send copies of our backups to our cloud for redundancy because it is so fast; our previous backup software was very slow sending backups to the cloud, making it useless for us. The granularity of being able to save SQL backups has really helped us, so we don't have to rely on SQL native backups.
    Read full review

    Pros

    Sungard Availability Services

    • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
    • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
    • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
    Read full review

    Veeam Software

    • Ease of configuration.
    • Works well with Hyper-V and VMWare ESXi VMs.
    • Simple restore methods allow for easy restore verification or VM replication.
    • Very affordable pricing compared to other similar products.
    • Sales and technical support are knowledgeable about their product, are not located overseas, and are quite responsive.
    Read full review

    Cons

    Sungard Availability Services

    • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
    • Limited expertise in Solaris (Sun) regarding their managed services offerings.
    • Often times a laborious process to engage someone to do hands/feet work.
    Read full review

    Veeam Software

    • AHV backup functionality is not equivalent to ESXi. It uses a different distinct console and is not compatible with some advanced features such as SureBackup.
    • License renewal experience in the conversion between the legacy model and the new universal license has been very poor. We were forced to pay a significant fee to allow backups of AHV targets, but other than the change in hypervisor there was no improvement in functionality. In fact we have less since SureBackup is not supported with AHV workloads.
    • Added tools to assist in hardening the server and isolating it from inside threats would be nice to have. Most of this needs to be manually worked through to ensure an internal compromise does not also impact your backups.
    Read full review

    Pricing Details

    Sungard Availability Services DRaaS

    Starting Price

    Editions & Modules

    Sungard Availability Services DRaaS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Veeam Backup & Replication

      Starting Price

      $0

      Editions & Modules

      Veeam Backup & Replication editions and modules pricing
      EditionModules
      Veeam Backup Essentials4001
      Backup & ReplicationContact sales team2
      Availability SuiteContact sales team3

      Footnotes

      1. per year 5 licenses
      2. none
      3. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

      Pricing info

      Likelihood to Renew

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
      Read full review

      Usability

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
      Read full review

      Reliability and Availability

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
      Read full review

      Performance

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
      Read full review

      Support Rating

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
      Read full review

      Implementation Rating

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
      Read full review

      Alternatives Considered

      Sungard Availability Services

      I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
      Read full review

      Veeam Software

      We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
      Read full review

      Scalability

      Sungard Availability Services

      No answers on this topic

      Veeam Software

      In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
      Read full review

      Return on Investment

      Sungard Availability Services

      • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
      • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
      Read full review

      Veeam Software

      • ROI is excellent, we saved a lot in hardware and time
      • We have a solid base for disaster recovery
      • We have minimized the time to restore files or even whole servers
      • We do not worry about data integrity anymore as we have multiple sites where the data is replicated to
      Read full review

      Screenshots

      Add comparison