<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
842 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Veeam Backup & Replication

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
842 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Sungard Availability Services DRaaS

Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings.For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

I think its perfect for all virtualized environments large or small. It's easy to set up and maintain so even small companies without much IT employees can rely on good backups. If you don't require any fancy backup things, you just want to have a reliable backup of your VM's, installation and configuration won't take more than one hour.
Steven Bruinen | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Sungard Availability Services DRaaS
Veeam Backup & Replication
8.6
Universal recovery
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.5
Live recovery
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.6
Recovery verification
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.8
Business application protection
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.7
Multiple backup destinations
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.8
Incremental backup identification
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.9
Backup to the cloud
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.3
Deduplication and file compression
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.6
Snapshots
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.9
Flexible deployment
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.5
Management dashboard
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.3
Platform support
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.6
Retention options
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.7
Encryption
Sungard Availability Services DRaaS
Veeam Backup & Replication
8.3

Pros

Sungard Availability Services DRaaS

  • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
  • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
  • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • Easy to use front end to manage Backup jobs efficiently and review problems during job execution
  • Restore capabilities of physical servers to VMs or other physical machines with ease (including bootable media)
  • Snapshot support and restoring them with just a couple of mouse clicks
Anonymous | TrustRadius Reviewer

Cons

Sungard Availability Services DRaaS

  • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
  • Limited expertise in Solaris (Sun) regarding their managed services offerings.
  • Often times a laborious process to engage someone to do hands/feet work.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • Not easy to find on the homepage.
  • It's very hard to find prices, which is a big deterrent to me as a buyer.
  • High barrier to entry for prices for very small companies. I'd rather pay than use the free option, but it's prohibitively expensive for me as a 1-person company.
Richard Michel | TrustRadius Reviewer

Likelihood to Renew

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.9
Based on 14 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
George Rodgers-Clark | TrustRadius Reviewer

Usability

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.1
Based on 13 answers
We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.
Guillermo Villamizar | TrustRadius Reviewer

Reliability and Availability

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 6.7
Based on 3 answers
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 7.4
Based on 3 answers
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 9.3
Based on 31 answers
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
Anonymous | TrustRadius Reviewer

Implementation Rating

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.5
Based on 25 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Sungard Availability Services DRaaS

I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
Anonymous | TrustRadius Reviewer

Scalability

Sungard Availability Services DRaaS

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 6.5
Based on 2 answers
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Guillermo Villamizar | TrustRadius Reviewer

Return on Investment

Sungard Availability Services DRaaS

  • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
  • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • We are able to backup some machines that we could not backup with our previous solution
  • We are able to do an hourly backup now
  • We will be able to implement immutable backups
  • We will be able to replicate to the cloud
CRAIG RHINEHART | TrustRadius Reviewer

Screenshots

Pricing Details

Sungard Availability Services DRaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sungard Availability Services DRaaS Editions & Modules

Additional Pricing Details

Veeam Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Veeam Backup & Replication Editions & Modules

Edition
Backup Essentials$4001
Backup & ReplicationContact sales team
Availability SuiteContact sales team
  1. per year
  2. none
Additional Pricing Details
Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

Rating Summary

Likelihood to Recommend

Sungard Availability Services DRaaS
8.0
Veeam Backup & Replication
8.9

Likelihood to Renew

Sungard Availability Services DRaaS
Veeam Backup & Replication
8.9

Usability

Sungard Availability Services DRaaS
Veeam Backup & Replication
8.1

Reliability and Availability

Sungard Availability Services DRaaS
Veeam Backup & Replication
6.7

Performance

Sungard Availability Services DRaaS
Veeam Backup & Replication
7.4

Support Rating

Sungard Availability Services DRaaS
Veeam Backup & Replication
9.3

Implementation Rating

Sungard Availability Services DRaaS
Veeam Backup & Replication
8.5

Scalability

Sungard Availability Services DRaaS
Veeam Backup & Replication
6.5

Add comparison