What users are saying about
5 Ratings
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Score 1 out of 100
46 Ratings
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Score 9.2 out of 100

Attribute Ratings

  • WP Engine is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

1.0

Sungard AS Managed Hosting

10%
3 Ratings
9.9

WP Engine

99%
23 Ratings

Likelihood to Renew

Sungard AS Managed Hosting

N/A
0 Ratings
3.0

WP Engine

30%
1 Rating

Usability

Sungard AS Managed Hosting

N/A
0 Ratings
10.0

WP Engine

100%
1 Rating

Support Rating

1.0

Sungard AS Managed Hosting

10%
1 Rating
7.7

WP Engine

77%
12 Ratings

Likelihood to Recommend

Sungard AS Managed Hosting

When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.
Chandrabhan Singh | TrustRadius Reviewer

WP Engine

If you manage multiple websites, especially more than twenty, WP Engine's platform is ideal. When we migrated all of our sites to their platform, we immediately noticed the time we saved while managing the sites once they were on their platform. While it took some time to get fully comfortable with their system, once we did, we definitely noticed the improvement in user experience for our development team. We haven't run into any major issues where WP Engine has not surpassed the other platforms we have used.
Anonymous | TrustRadius Reviewer

Pros

Sungard AS Managed Hosting

  • Security - no-one can access your systems, even you!
Anonymous | TrustRadius Reviewer

WP Engine

  • I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back.
  • The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems.
  • They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate.
Alec Dibble | TrustRadius Reviewer

Cons

Sungard AS Managed Hosting

  • I needed support for many modules, where I think I was not satisfied.
  • The detailing of each module is lacking.
  • If you form clutter of files, there is no solution for it.
Himanshu Singh | TrustRadius Reviewer

WP Engine

  • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
  • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
  • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
Peter Filias | TrustRadius Reviewer

Pricing Details

Sungard AS Managed Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Sungard AS Managed Hosting Editions & Modules

Additional Pricing Details

WP Engine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

WP Engine Editions & Modules

Edition
Startup$25.001
Growth$95.001
Scale$241.001
  1. *Per Month
Additional Pricing Details
*Pricing for annual contract.

Likelihood to Renew

Sungard AS Managed Hosting

No score
No answers yet
No answers on this topic

WP Engine

WP Engine 3.0
Based on 1 answer
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
Joe Preston | TrustRadius Reviewer

Usability

Sungard AS Managed Hosting

No score
No answers yet
No answers on this topic

WP Engine

WP Engine 10.0
Based on 1 answer
It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
Anonymous | TrustRadius Reviewer

Support Rating

Sungard AS Managed Hosting

Sungard AS Managed Hosting 1.0
Based on 1 answer
Support is completely inflexible in their policies and procedures, turning even the simplest request into a months-long ordeal.
Anonymous | TrustRadius Reviewer

WP Engine

WP Engine 7.7
Based on 12 answers
Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
Josh Peichoto | TrustRadius Reviewer

Alternatives Considered

Sungard AS Managed Hosting

I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.
Chandrabhan Singh | TrustRadius Reviewer

WP Engine

By usability, DigitalOcean wins. I love DigitalOcean for a lot of reasons, but their setup process is clunky and their feature set is fairly limited. Their setup requires technical competence but after that they are a breeze to work with. For what they do, DigitalOcean is perfect. WP Engine is in a different class. Their products are aimed at somewhere between novices and experts depending on the specific feature, their UI is clunky and clearly designed by engineers, but their customer support is excellent. This is an odd comparison given the distinct feature sets.By features, WP Engine wins. There is no comparison. DigitalOcean is a simple server with simple functionality and stellar hardware. WP Engine is a complex product with a ton of bells and whistles, though they run on dated hardware (shared HDD instead of VPS SSD). DigitalOcean has virtually no features, WP Engine has all of them.
Robert Allen | TrustRadius Reviewer

Return on Investment

Sungard AS Managed Hosting

  • Positive - Inter-department report flow was quick.
  • Positive - Defined process gave us a defined to finish our goals.
  • Negative - Detailing on each module is less.
Himanshu Singh | TrustRadius Reviewer

WP Engine

  • WP Engine allows us to provide unparalleled website functionality to our clients for a low cost.
  • Because of the WordPress platform, we can create a site and then transfer management to our clients.
  • Using built-in WordPress APIs, we can integrate with 3rd party vendors and automate our client's order import, saving thousands on EDI fees.
Michael Herchenroder | TrustRadius Reviewer

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