What users are saying about
2 Ratings
45 Ratings
2 Ratings
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Score 7.5 out of 100
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

Sunsama

Sunsama is amazing to keep you on task and help make sure that tasks do not fall through the cracks.
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Zoho Cliq

Zoho [Cliq] has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Marc Fishman | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Sunsama
7.7
Zoho Cliq
9.2
Task Management
Sunsama
10.0
Zoho Cliq
8.7
Mobile Access
Sunsama
6.0
Zoho Cliq
9.8
Visual planning tools
Sunsama
7.0
Zoho Cliq
Scheduling
Sunsama
Zoho Cliq
8.7
Workflow Automation
Sunsama
Zoho Cliq
9.3
Search
Sunsama
Zoho Cliq
9.5

Communication

Sunsama
6.0
Zoho Cliq
9.1
Notifications
Sunsama
7.0
Zoho Cliq
10.0
Integrates with Gmail and Google Hangouts
Sunsama
5.0
Zoho Cliq
Chat
Sunsama
Zoho Cliq
9.8
Discussions
Sunsama
Zoho Cliq
9.8
Surveys
Sunsama
Zoho Cliq
8.0
Internal knowledgebase
Sunsama
Zoho Cliq
7.7
Integrates with Outlook
Sunsama
Zoho Cliq
9.5

File Sharing & Management

Sunsama
Zoho Cliq
9.5
Video files
Sunsama
Zoho Cliq
9.8
Audio files
Sunsama
Zoho Cliq
9.8
Access control
Sunsama
Zoho Cliq
9.8
Advanced security features
Sunsama
Zoho Cliq
9.3
Integrates with Google Drive
Sunsama
Zoho Cliq
9.0
Device sync
Sunsama
Zoho Cliq
9.8

Pros

Sunsama

  • Collaborate
  • Manage tasks
  • Organization
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Zoho Cliq

  • Because it's a Zoho product it integrates with Zoho CRM seamlessly. We can chat within the CRM
  • Zoho Cliq is also very useful when setting up automations for reminders
  • Zoho Cliq allows us to see who's available and who's not so we know when we can communicate with our team
Hayato Hori | TrustRadius Reviewer

Cons

Sunsama

  • Privacy settings
  • iPhone App
  • Additional integrations
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Zoho Cliq

  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sunsama

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
[Zoho] Cliq is essential software for our communication. Because we are an office of both in-house and remote employees we must have a unified communication platform to speak to another in real-time. [Zoho] Cliq offers us that platform in an easy-to-use format that allows for both 1:1 and team communication occurring all at once.
Marc Fishman | TrustRadius Reviewer

Usability

Sunsama

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns [Zoho] Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Marc Fishman | TrustRadius Reviewer

Support Rating

Sunsama

Sunsama 1.0
Based on 2 answers
I have not reached out to Sunsama support so I don't have any baseline to rate them.
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
Stacey Commings | TrustRadius Reviewer

Alternatives Considered

Sunsama

Sunsama provides a clearer more simplistic way to organize tasks.
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Zoho Cliq

Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
Vince McConville | TrustRadius Reviewer

Return on Investment

Sunsama

  • Organization
  • Time management
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Zoho Cliq

  • Major time savings
  • No need to fund personal phones for each employee
  • Faster response time
  • Geographically separated team that feels like one unit
Caroline Blades | TrustRadius Reviewer

Screenshots

Pricing Details

Sunsama

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sunsama Editions & Modules

Additional Pricing Details

Zoho Cliq

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Cliq Editions & Modules

Edition
Free$0
Unlimited$3/user/month2
  1. none
  2. up to 500 users
Additional Pricing Details
Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Rating Summary

Likelihood to Recommend

Sunsama
10.0
Zoho Cliq
9.9

Likelihood to Renew

Sunsama
Zoho Cliq
10.0

Usability

Sunsama
Zoho Cliq
10.0

Support Rating

Sunsama
1.0
Zoho Cliq
10.0

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