What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Attribute Ratings

  • SurePOS ACE is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

SurePOS ACE

91%
1 Rating
7.7

Toast Point of Sale

77%
13 Ratings

Likelihood to Renew

SurePOS ACE

N/A
0 Ratings
8.0

Toast Point of Sale

80%
1 Rating

Usability

SurePOS ACE

N/A
0 Ratings
6.0

Toast Point of Sale

60%
1 Rating

Likelihood to Recommend

Toshiba

SurePOS ACE is best for preventing the system from being hacked when trying to steal payment information. It is pretty simple to implement. It is very customizable and well made for liquor store use as well as for grocery stores. It is a very stable system as well. Requirements to run it are not as much [as alternatives].
Read full review

Toast

For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
Read full review

Pros

Toshiba

  • Very easy to use
  • Very customizable
  • Protects sensitive information
Read full review

Toast

  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
Read full review

Cons

Toshiba

  • Easier to add pictures for screensavers
  • More ways to implement changes
Read full review

Toast

  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
Read full review

Pricing Details

SurePOS ACE

Starting Price

Editions & Modules

SurePOS ACE editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Toast Point of Sale

    Starting Price

    $69 per month

    Editions & Modules

    Toast Point of Sale editions and modules pricing
    EditionModules
    Starter691
    Essentials992
    Growth1993

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Toshiba

    No answers on this topic

    Toast

    There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
    Read full review

    Usability

    Toshiba

    No answers on this topic

    Toast

    Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
    • processing CC payments in "offline mode" in case there is an internet outage
    • kitchen display screens
    • collecting payment from customers using a handheld right at their table
    • pre-approving card payments to assure the customer has enough money to pay for their order, etc
    That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
    • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
    • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
    • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
    • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
    • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
    Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
    Read full review

    Alternatives Considered

    Toshiba

    I am not a fan of a Windows based POS. I prefer ACE because of its ease of use and support.
    Read full review

    Toast

    Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
    Read full review

    Return on Investment

    Toshiba

    • Easier to support.
    • Easier to change.
    • Therefore better on profits.
    Read full review

    Toast

    • Offline mode has helped with ROI, as we are still able to process credit cards, whereas before we could not and would have to accept cash only.
    • A streamlined and integrated online ordering platform has cut down on the need of a third-party platform.
    • Customer loyalty program has really motivated customers to order more often with higher ticket averages.
    Read full review

    Add comparison