Pointerpro vs. SurveySparrow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pointerpro
Score 7.7 out of 10
N/A
Pointerpro (formerly Survey Anyplace) helps users create surveys, quizzes, and assessments that return personalized advice to respondents in the final screen, through email, or in a branded PDF report. Customers include Capgemini, Adobe, Accor Hotels, as well as many midsize consulting companies and agencies. Pointerpro is designed to take the guesswork out of creating a custom experience and provides a tool to get questions answered. Features such as custom scoring, formulas, and…
$0
SurveySparrow
Score 9.8 out of 10
N/A
SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
$19
per month 5000 Responses
Pricing
PointerproSurveySparrow
Editions & Modules
Free
$0
Essential
$39
per month
Professional
$59
per month
Enterprise
On request
ReportR
On request
Basic
$19
per month 5000 Responses
Essentials
$49
per month 15000 responses
360 Assessments Basic
$59
Per Subject Billed Yearly For upto 100 Subjects
Business
$99
per month 100000 responses
CX Basic
$199
per month 100000 responses
Offerings
Pricing Offerings
PointerproSurveySparrow
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
PointerproSurveySparrow
Likelihood to Recommend
7.7
(28 ratings)
10.0
(3 ratings)
Usability
8.0
(10 ratings)
9.0
(1 ratings)
Support Rating
7.8
(11 ratings)
9.0
(1 ratings)
User Testimonials
PointerproSurveySparrow
Likelihood to Recommend
Pointerpro
They get the job done. We were able to do everything that our client wanted and needed. Its a free quiz on their website, so having to pay $1,500 a year for this service is hurting our bank. My only complaint is the price. If you are able to lower your price or offer promotions, then I would have no problem staying. We are currently looking for cheaper alternatives.
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SurveySparrow
Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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Pros
Pointerpro
  • Intuitive branching logic mechanics. Survey Anyplace offers a nicely pipeline/process map format to visually see the branching logic for more robust question sets.
  • Reliable results. Survey Anyplace offers important tracking data to evaluate and hold respondents accountable to completing the surveys.
  • Users can save progress and come back. This allows busy respondents time to think about deeper questions, specifically when the surveys are being used in an interviewing approach.
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SurveySparrow
  • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
  • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
  • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
  • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
  • Customer support is very responsive.
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Cons
Pointerpro
  • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
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SurveySparrow
  • Add custom CSS for Premium plan.
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Usability
Pointerpro
This is a great platform. The ease of use and ability to generate instant reports is killer. I highly recommend this platform for those who want to showcase a professional survey to impress their clients and employees. For us, this helps expand our product offering greatly, which also supplements our other services. [Survey Anyplace is a] great product and platform!
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SurveySparrow
User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
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Support Rating
Pointerpro
I wish there was a better live chat feature. Seems like I have to wait 30-60 every time I need to talk to someone. Though once I am able to speak with someone via the chat in my account, they have been very helpful in answering my questions or pointing me in the right direction.
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SurveySparrow
The support team is just a call away and also provides email support.
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Alternatives Considered
Pointerpro
Survey Anyplace is an excellent piece of software.
It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
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SurveySparrow
We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
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Return on Investment
Pointerpro
  • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
  • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
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SurveySparrow
  • Very simple and intuitive interface.
  • Easy to set-up and use - pays off quickly.
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ScreenShots

Pointerpro Screenshots

Screenshot of This is not a single-purpose assessment app. You can build maturity assessments, personality tests, 360 assessments, competency quizzes, self-assessments, or quote calculators.Screenshot of The waiting game is over! Respondents can immediately receive their personalized report after they complete their assessment. Of course the tool also offers the possibility of giving postponed feedback.Screenshot of No need for coding skills or software expertise, user-friendliness is key. The tool seamlessly combines an assessment creator and a report generator.Screenshot of No need to scare respondents away by asking for their email. Let people download their personalized PDF with a download button at the end of the assessment.Screenshot of Every organization is unique and we genuinely believe that should be reflected in the assessments you will be drawing up. Pointerpro allows you to design your very own branded assessments.