REDCap (Research Electronic Data Capture) vs. SurveyMonkey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
REDCap
Score 7.0 out of 10
N/A
REDCap is a secure web application designed by Vanderbilt University to build and manage online surveys and databases in a research setting for universities. While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations.N/A
SurveyMonkey
Score 8.2 out of 10
N/A
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.
$27
Per User Per Month (billed annually)
Pricing
REDCap (Research Electronic Data Capture)SurveyMonkey
Editions & Modules
No answers on this topic
Business Plan - Team Advantage
$27
Per User Per Month (billed annually)
Personal Plan - Advantage Annual
$34
Per User Per Month (billed annually)
Business Plan - Team Premier
$89
Per User Per Month (billed annually)
Personal Plan - Standard Monthly
$99
Per User Per Month (billed monthly)
Personal Plan - Premier Annual
$119
Per User Per Month (billed annually)
Enterprise
Contact Sales
Offerings
Pricing Offerings
REDCapSurveyMonkey
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
REDCap (Research Electronic Data Capture)SurveyMonkey
Considered Both Products
REDCap
Chose REDCap (Research Electronic Data Capture)
SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking …
Chose REDCap (Research Electronic Data Capture)
REDCap surveys is designed according to HIPAA rules, FISMA, 21 CFR part 11, ICH-Good Clinical Practices (GCP) and GDPR, thereby making it more reliable for this market niche.
SurveyMonkey

No answer on this topic

Top Pros
Top Cons
Features
REDCap (Research Electronic Data Capture)SurveyMonkey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
SurveyMonkey
7.9
72 Ratings
1% above category average
Survey templates00 Ratings8.971 Ratings
Themes00 Ratings5.764 Ratings
Custom logo/branding00 Ratings9.063 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
SurveyMonkey
8.7
74 Ratings
1% above category average
Changes to live survey00 Ratings8.158 Ratings
Question design help00 Ratings8.968 Ratings
Multiple question types00 Ratings9.074 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
SurveyMonkey
6.9
68 Ratings
19% below category average
Survey logic flexibility00 Ratings6.968 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
SurveyMonkey
9.1
74 Ratings
10% above category average
Response tracking00 Ratings9.373 Ratings
Data export00 Ratings9.370 Ratings
Standard reports00 Ratings9.273 Ratings
Custom reports00 Ratings9.360 Ratings
Analytics00 Ratings8.661 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
SurveyMonkey
9.3
63 Ratings
10% above category average
Access controls00 Ratings9.263 Ratings
Compliance00 Ratings9.354 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
REDCap (Research Electronic Data Capture)
-
Ratings
SurveyMonkey
9.2
44 Ratings
13% above category average
Vendor-offered crowdsourcing00 Ratings9.129 Ratings
Respondent restrictions00 Ratings9.342 Ratings
Best Alternatives
REDCap (Research Electronic Data Capture)SurveyMonkey
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Score 9.7 out of 10
Medium-sized Companies

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Qualaroo
Qualaroo
Score 6.8 out of 10
Enterprises

No answers on this topic

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PG Forsta HX Platform
Score 9.0 out of 10
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User Ratings
REDCap (Research Electronic Data Capture)SurveyMonkey
Likelihood to Recommend
9.0
(4 ratings)
8.1
(103 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(26 ratings)
Usability
10.0
(1 ratings)
8.6
(38 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
10.0
(1 ratings)
7.4
(35 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
REDCap (Research Electronic Data Capture)SurveyMonkey
Likelihood to Recommend
Vanderbilt University
REDCap surveys are very suitable for clinical trials and public health surveys. It's less appropriate for market researches .
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Momentive (SurveyMonkey, Inc)
SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you.
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Pros
Vanderbilt University
  • Customization. I can use HTML to change format but there are also a ton of built in functionality for branching logic, matrix configuration, slider scales, etc.
  • Security. HIPPA compliance is extremely important for medical research and REDCap ensures our data is safe.
  • Variety of use. Being able to send both surveys and create forms for internal use makes the use cases numerous.
Read full review
Momentive (SurveyMonkey, Inc)
  • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
  • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
  • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
  • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
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Cons
Vanderbilt University
  • I don't really see many issues with REDCap.
Read full review
Momentive (SurveyMonkey, Inc)
  • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
  • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
  • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
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Likelihood to Renew
Vanderbilt University
No answers on this topic
Momentive (SurveyMonkey, Inc)
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
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Usability
Vanderbilt University
It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen
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Momentive (SurveyMonkey, Inc)
It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
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Performance
Vanderbilt University
No answers on this topic
Momentive (SurveyMonkey, Inc)
still to many limitations for more complex surveys --skips, filtered questions, etc.
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Support Rating
Vanderbilt University
They respond almost immediately to queries
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Momentive (SurveyMonkey, Inc)
I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
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Implementation Rating
Vanderbilt University
No answers on this topic
Momentive (SurveyMonkey, Inc)
Implementation not required.
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Alternatives Considered
Vanderbilt University
SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.
Read full review
Momentive (SurveyMonkey, Inc)
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
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Return on Investment
Vanderbilt University
  • REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
  • A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.
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Momentive (SurveyMonkey, Inc)
  • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
  • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
  • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
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ScreenShots